LYNNE: ROBIN:
LYNNE:
ROBIN: LYNNE: ROBIN:
individual children, because they give them an opportunity to let their imaginations run wild.
Yes, I see...
Let’s take tapes next. Although tapes look ideal for individual children, I feel they’re best suited to small group work, This way, children don’t feel isolated, because they can get help from their friends. Computers are the same… I think they’re better with small numbers of children and they’re hardly ever useful with a whole class. Videos, however, are ideal for use with everyone present in the class, especially when children have individual activity sheets to help them focus their minds on what’s in the video.
And what about books, what would you recommend for them? Books are ideal for children to use by themselves. I know they’re used with groups in schools, but I wouldn’t recommend it. Other pictorial media like maps, though, are different… I’d always plan groups work around those… give the children a chance to interact and to share ideas.
I agree… teachers often just leave maps on the wall for children to look at when they have some free time, but kids really enjoy using them for problem solving. Yes, different people have different ideas I suppose…
Yes, and different teachers recommend different tools for different age groups…
Script 5
M = Male student F = Female student C = Clerk
M: How do you come to the university each day? Train or bus or do you have a car? F: Oh, I always walk – I haven’t got a car and anyway I live quite close.
M: Do you know anything about parking rights on the campus? I was wondering whether students
are allowed to park their cars on the campus or not?
F: Yes, I think it’s possible for post graduate students but not for undergraduate students. M: That doesn’t seem very fair.
F: No, I suppose not, but there simply isn’t enough room on the campus for everyone to park. M: Do you need a parking permit? F: Yeah, I believe you do. M: Where do I get that from?
F: I think you can get a parking sticker from the administration office. M: Where’s that?
F: It’s in the building called Block G. Right next to Block E. M: Block G? F: Yeah.
M: Oh right. And what happens to you if you don’t buy a sticker? Do they clamp your wheels or
give you a fine?
F: No, I think they tow your car away.
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M: F: M: F: M:
Oh really?
Yeah. And then they fine you as well because you have to pay to get the car back. I’d better get the sticker then. Yeah.
Where exactly is the administration office again? I’m new to this university and I’m still trying to find my way around.
F: Right. You go along Library Road, past the tennis courts on your left and the swimming pool on
your right and the administration office is opposite the car park on the left. You can’t miss it.
M: So it’s up Library Road, past the swimming pool, opposite the car park. Right, I’ll go straight
over there. Bye and thanks for the help.
C: Good morning, can I help you?
M: Yes, I was told to come over here to get a parking sticker. Is this the right place? C: Yes, it is. Are you a post graduate student? M: Yes, I am.
C: OK, well, I’ll just need to take some details... Your name? M: Richard Lee – that’s spelt L double E. C: Richard... Lee. And the address? M: Flat 13, 30 Enmore Road. C: How do you spell Enmore?
M: E-N-M-O-R-E. And that’s in the suburb of Newport: N-E-W-P-O-R-T. C: Faculty?
M: I beg your pardon?
C: Which faculty are you in?
M: Architecture, the Faculty of Architecture.
C: Right... and the registration number of your car?
M: Let me see um L X J five oh... No, sorry, I always get that wrong, it’s LJX 058K. C: LJX508K. M: No... 058K.
C: Ah. And what make is the car? M: It’s a Ford.
C: A Ford. Fine! Well, I’ll just get you to sign here and when you’ve paid the cashier I’ll be able to
issue you with the sticker. M: Right. Where do I pay?
C: Just across the corridor in the cashier’s office. Oh, but it’s 12.30 now and they close at 12.15 for
lunch. But they open again at a quarter past two until 4.30. M: Oh... they’re not open till quarter past two?
C: No. When you get your sticker, you must attach it to the front windscreen of your car. I’m afraid
it’s not valid if you don’t have it stuck on the window. M: Right, I see. Thanks very much. I’ll just wait here then.
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Script 6
F = Female student M = Male student C = Clerk
F: Excuse me. Can you help me? I was looking for the Main Hall.
M: Maybe I can, actually. I’m looking for the Main Hall, too. I think it’s in the Administration
building. Are you a new student? F: Yes, I am Repeat
M: I thought you looked as lost as me. I’m trying to find the Admin building, too, so that I can
register for my course. But I don’t seem to be having much luck.
F: Well, look, according to this map of the campus here, you go straight up the steps, turn left and
the building is on the right. OK, let’s see if we can find it.
M: Oh, this looks right. Oh, yeah, it must be. Look, there are hundreds of other people here! F: There must be at least 50 people in the queue – we’ll be here till gone 2 o’clock at this rate. M: And I’m starving! F: So am I.
M: Actually, I was on my way to the canteen to get something for lunch. Why don’t I go to the
canteen and buy something and you stay here and wait? F: Good idea.
M: What would you like? Pizza, sandwich, hot dog, fried rice. They do everything F: Oh, something easy. Take away fried rice sounds good. M: OK, fried...
F: No, on second thoughts, I’ll have a cheese and tomato sandwich. M: Right – one cheese and tomato – anything to drink? F: Yeah, get me a coffee, would you?
M: Oh, hot coffee’s a bit hard to carry. What about a coke or an orange juice? F: Oh, um… get me an orange juice, then. Look, here’s five dollars.
M: Oh, take two dollars back, it shouldn’t cost me more than three dollars.
F: Well, keep the five and we’ll sort it out later. Oh, and could you get me an apple as well? M: OK. Back in a minute.
F: Oh, hello. I ’m here to register for the First Year Law course.
C: I’ll just have to fill out this form for our records. What’s your name? F: Julia Perkins.
C: Can you spell that for me?
F: Yeah, that’s J-U-L-I-A P-E-R-K-I-N-S. C: Address?
F: Flat 5, 15 Waratah Road, that’s W-A-R-A-T-A-H, Brisbane. C: Brisbane... And your telephone number?
F: We haven’t got the phone on yet. We’ve only just moved in.
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C: F: C: F: C:
F:
M: Oh, there you are.
F: I thought you were never going to come back.
M: Sorry! The canteen was absolutely packed and I had to wait for ages. Then when I got to the
front of the queue they had hardly any food left. So I had to get you a slice of pizza. I’m sorry. F: Oh, that’s OK. I could eat anything, I’m so hungry.
M: And there’s your bottle of orange juice and your apple. At least I managed that. F: Great. Thanks a lot.
M: Oh and here’s your $ 2 back.
F: Don’t worry about it. Buy me a cup of coffee later! M: Oh, alright then! So how’d you go?
F: Well in order to register we’re got to go to the Law Faculty and get this card stamped and then go
back to the Admin building and pay the union fees. That means we’re registered. After that we have to go to the notice board to find out about lectures and then we have to put our names down for tutorial groups and go to the library, to...
M: Great. Well first let’s sit down and have our lunch.
OK, well can you let us have the number once the phone’s connected and I'll make a note here to be advised. And the course? I beg your pardon?
What course are you doing? First Year Law.
Right. Well, you’ll have to go across to the Law Faculty and get this card stamped and then you come back here with it and pay your union fee. Thanks very much.
Script 7
MRS SMITH:
Hello, Mrs Sutton. Come in. How are you settling in next door? Have all your things from Canada arrived yet? I thought I saw a removals van outside your house yesterday afternoon.
MRS SUTTON: Yes. They came yesterday. We spent all day yesterday arranging them. It’s beginning
to feel a bit more like home now.
MRS SMITH: That’s good. Look, come in and sit down. Are you alright? You look a bit worried. MRS SUTTON: Well, I am a bit. I’m sorry to bother you so early, Mrs Smith, but I wonder if you
could help me. Could you tell me how I can get hold of a doctor? Our daughter, Anna, isn’t very well this morning and I may have to call somebody out. She keeps being sick and I am beginning to get a bit worried. I just don’t know how the health system works here in England. All I know is that it’s very different from ours back in Canada.
MRS SMITH: Well, I don’t know really where to start. Let me think. Well, the first thing you have
to do is find a family doctor – sometimes we call them general practitioners as well
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MRS SMITH:
– and register with him or her. If you live here, you’ve got to be on a doctor’s list. If you’re not, things can be a bit difficult. Nobody will come out to you if you’re not registered. Anyway, they work in things called practices. Sort of small groups of family doctors all working together in the same buildings. Now what you’ve got to do this morning is register with one of them.
There are two practices near here, so we're quite well off for doctors in this part of Manchester. There’s the Dean End Health Centre about ten minutes’ walk away and there’s another practice in South Hay. That’s about five minutes away going towards the town centre. We’re registered at the Dean End one, but they’re both OK. There are about six doctors in our practice and four in the other. So ours is quite big in comparison.
And the building and everything’s a bit more modern. South Hay is a bit old-fashioned but the doctors are OK. Their only problem is that they don’t have a proper appointment system. Sometimes you have to wait for ages there to see someone.
Anyway, you go to the receptionist in whichever health centre and ask her to register you with a doctor there. You have to fill in a form, but it doesn’t take long. Ours is called Dr Jones and we’ve been going to him for years – ever since we moved here fifteen years ago. I wouldn’t say he’s brilliant but I suppose he’s alright really. We’re used to him now. They say he’s very good with elderly people, but he does tend to get a bit impatient with children. Listen, the one who’s supposed to be really good with small children is Dr Shaw. I’ve heard lots of people say that. She’s young and she’s got small children of her own. So you could try registering with her. And if her list is full, I heard somebody say the other day that there’s a really nice young doctor at South Hay, a Dr Williams. He holds special clinics for people with back trouble. But that’s not really your problem, is it?
If you want a doctor to visit you at home, you have to ask for a home visit. You’re supposed to do that before 10.30 in the morning, but obviously, if it’s an emergency, you can phone at any time, night or day. It might not be your doctor that comes, though. It’s quite often one of the other doctors in the practice. It doesn’t really seem to make much difference.
Otherwise you make an appointment to see your doctor at the health centre. You usually get seen the same day. Not always of course, but usually, as I say. They hold surgeries between 9 and 11.30 every weekday, and from 4 to 6.30 Monday to Thursday. Saturdays are only for emergencies.
When the doctor sees you, he gives you a prescription. He writes what medication you need on it and you take it to a chemist’s shop. There’s one opposite the centre. If it’s for a child under 16, you don’t have to pay. So if it’s for Anna, there’s no problem. The same thing goes if you’re unemployed or retired, or if you’re pregnant. Just as well because it’s not cheap. You pay the same price for each item the doctor
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