English for international business English
General introduction of international business
A. Concept
the exchange of goods and services produced in one country for goods and services produced in another country B. Reasons for international business
1. the haphazard distribution of natural resources around the world : Britain has large reserves of coal but lacks of minerals; Arab states have vast oil deposits but little else.
2. climate: some products will only grow in tropical climates whereas others, such as citrus fruits, requires a Mediterranean climate.
3. some nations are unable to produce sufficient of a particular product to satisfy a large home demand, E.g. Britain and wheat
4. specialization: development of manufacturing and technology
﹡ Principle of comparative advantage (theory of comparative cost) : trade between countries can be profitable for all, \trade is beneficial for all participants.” even if one of the countries can produce every commodity more cheaply . as long as there are minor, relative differences in the efficiency of producing a commodity, even the poor country can have a comparative advantage in producing it.
Impediment to the free flow of goods between nations: artificial barriers to trade---tariffs and quotas; transportation cost
C. The classification of international business:
1. The movement of goods:
a. export goods: the movement of goods from a country.
b. import trade: the movement of goods into a country. c. transit trade: the movement of goods from one
country into another through a third country. To that third country, the trade activity is called “transit trade”.
2. Goods passing through the boundary or the customs:
a. general trade b. special trade
3. visible trade(tangible trade)：the import and export of goods and merchandise
Invisible trade（intangible trade）：the exchange of services between nations， e.g. transportation service; insurance; tourism
4．According to the means of transportation： a．trade by roadway b．trade by airway c．trade by seaway d． trade by mail order
5．Direct，indirect and transshipment trade
6．According to the method of liquidation： a．free trade b．barter trade
D．International business activities： 1．Business letter-writing
2．Establishing business relations 3．Enquiries and replies
4．Quotations、offers and counter-offers 5．Orders and their fulfillment 6． Terms of payment 7．contracts 8．Shipment 9．Insurance
10．Claims and arbitration 11．Agencies
12．Telegrams and telexes
Unit one Business Letter Writing
Principles of business letter writing
1）The first principle is clearness 清楚
In order to achieve that you should not convey more than
one idea in a sentence. You should not introduce more than one topic in a paragraph. You should not deal with more than one matter in a letter.
2）The second principle is conciseness 简要: Try to make your message brief and to the point. Avoid
using long words and sentences. Use daily expressions to replace jargons. Express yourself in an orderly and logical way. A good business letter should be natural, human and easy to read.
Here are some examples
Instead of saying: We should be obliged if you could contact Mr Smith at an early date.
You say: Please contact Mr Smith soon
Instead of saying: With reference to your Order 319, the goods were dispatched on the 13 of this month.
You say: We sent your Order 319 on 13 April
3) The third principle is correctness 正确 You have to make sure that both the language and facts
are correct. In terms of language, you should make sure that you make no grammatical mistakes. Pay attention to punctuation for it will affect the meaning of the sentence.
Our shop, in Canada, was destroyed by fire 在加拿大我们的商店被烧毁了。
From this sentence, we know that the writer has only one shop.
Our shop in Canada was destroyed by fire. 我们在加拿大的商店被烧毁了
Here we know that the writer has more than one shop.
You should also make sure that there are no typing mistakes. Pay special attention to numbers, such as quantity, price and so on
4)The last principle is courtesy礼貌 This is more than politeness. A good business letter should be positive, friendly and sincere.
Instead of saying: I am in receipt of your order for 1,000 tons of Black Tea.
You say: Thank you for your order for 1,000 tons of Black Tea. Adopt “you approach” when you convey a good news.
Instead of saying: We shall be able to offer you free customer service for your newly purchased refrigerator for 3 years.
You say: You will be pleased to hear that you will soon be able to have a free customer service for your newly purchased refrigerator for 3 years.
Avoid using “you approach” when conveying bad news. In this situation, you have to handle it tactfully.
Instead of saying: ?Your letter is not clear at all. I cannot understand it.?
You say: ?If I understand your letter correctly….? How to learn this course
How to learn this course
First, you need to have a good command of English. Then, pay attention to the special terms in this course. The best way to learn it is to read more and write more. In this way you will have a better understanding of what you have learned and be able to use them. It is a good idea to recite some letters. It will help you a lot when you write business letters yourself
Layout of the business letter
1) Letterhead 信头 2) Date 日期
3) Inside name and address 封内地址 4) The salutation 称呼
5) Subject heading or caption 事由
6) 7) 8) 9) The body of the letter 正文 Complimentary close 结束语 Signature 签名
Miscellaneous matters 其他事项
1) The letterhead
Companies usually have paper with printed letterhead, which includes the company?s name, address, postcode, telephone number, telex number, fax number, email address etc. The printed letterhead is usually centered. Here I?d like to remind you that the address in the letterhead is the address of the sender not the recipient. This is important when you have to write the letterhead yourself
2)The date (日期)
A.The date should be placed two lines below the letterhead. For the full-blocked style, you put it on the left. For the blocked or semi-blocked you put it on the right.
B.The date should be typed in full and not abbreviated September , not Sept. October, not Oct. C.Do not give the dates in figures for they may cause
confusion. For the date, use 1, 2, 3, 4.
D.Here are the recommended forms. Stick to one form
once you have chosen it. There is no comma between the month and the year in British English
3 April 2007 (British English.) April 3, 2007 (American English)
3) The inside name and address.
This is the name and address of the recipient. It is typed at the left-hand margin two lines below the date
Courtesy titles are used in business correspondence, such as Mr., Mrs. and Miss. If you do not know whether a lady is married or not, use Ms. All these are followed by family names. If you do not know whether the recipient is a man or a woman, use Dear Madam or Sir. They are not followed by family names
If you know the appropriate departmental head, you?d better address the letter to him or her, by his official title not by his or her name. Thus a letter concerning purchasing should be addressed
The Sales Manager, the recipient?s address
Dear Sir
When the recipient holds a special title, such as Doctor, Professor, address him/her by this title Prof. Smith.
Dr. James White / James White, MD But not Dr. James White, MD
4). The salutation
The salutation is the polite greeting with which a letter begins. The expression you use depends on your relationship with the recipient. You may use formal salutation if you write to a company and do not know who to address to. In this case you use Dear Sirs, and in America people like to use Gentlemen
If you know the person you are writing to, you may use
informal salutation. Dear Mr. Green,
Formal: Dear Sir
Dear Madam Dear Sirs Gentlemen
Informal:
Dear Mr Green Dear Mrs Green Dear Miss Green Dear Ms Green
If you do not know whether a man or a woman will read your letter, you may write Dear Madam or Sir
You cannot use Sir/Sirs alone. You have to use dear to go with Sir/Sirs but Gentlemen is used alone and cannot be used in the singular. The salutation is two lines below the inside address without any indentation
5). The subject heading or caption
The subject heading is often placed one line below the
salutation. It can be put on the left or in the middle depending on whether the letter is full-blocked, blocked or semi-blocked. This is used to call reader?s attention to the topic of the letter, therefore it is a good idea to underline it or make it in boldface letters
You can write the subject in the following ways:
A: Underline your subject like this
Dear Dr. Jones
Re: Applying for a position Subject: Applying for a position
B: Make your subject in boldface letters
Dear Dr. Jones,
Re: Applying for a position
Subject: Applying for a position
C: Omit the words Re and Subject
Dear Dr. Jones
Applying for a position
6) The body of the letter
You may use the first person singular: I have received your
application and shall be bringing it before the Board for consideration this week.
You may also use the first person plural: We have received
your application and shall be considering it at a board meeting this week.
? ? You can even use the impersonal passive: Your application
has been received and will be considered by the Board this week
You should plan your letter carefully
If you are replying a letter, begin your letter by referring to the previous correspondence.
If this is the first time to contact, you may begin by introducing yourself and then state the purpose of your writing.
If you have several matters to talk about, especially if such matters are not dealt with in the same department of the company, do not talk about them in one letter
What is the purpose of the letter?
What is your expectation?
What language should you use to achieve your purpose? Is this the first time you discuss the matter or you have talked about it before?
Do you have all the information you need? What is your company?s policy concerning the matter you are dealing with？
If a second page is necessary, do not write only the
signature on the second page. You should try to remove part of the letter from the first page to the second by leaving more room between the letter head and the date ; between the date and the inside address; and leave more room for the hand written signature. Write“to be continued”on the bottom right hand side of the first page
The second page should be written on a blank paper with
the same kind of texture and the color as the first page. Write the page number, name of the recipient and the date and, like this
Page 2
The Universal Trading Co., February 10, 2000
or
Mr. James Smith
Page 2 March 2, 2000
When writing a letter, leave enough space for both the left and the right margins, each having 30---34 mm.
7). The complimentary close
The complimentary close is merely a polite way of ending a letter. The expression used must suit the occasion and match the salutation.
Formal:
Dear Sir(s) Yours faithfully Gentlemen Truly yours Less formal:
Dear Mr. Jones Yours sincerely
8). The signature
A letter should be signed by hand in ink. As many hand-written signatures are illegible, the name of the signer is usually typed below
the signature and followed by his job title or position. Leave 3 lines for a handwritten signature.
Letters predominantly in the first person singular are signed by the name of the writer
Letters in the first person plural or impersonal passive are
usually signed with the name of the firm. Below the name of the firm is the writer?s name.
Only the person who can represent the company is able to sign on behalf of the company. If that person is not available, then the person who is given the authority to sign can sign for the company. In this case you use pp or per pro, or you may use ?for?
9). Miscellaneous matters 1）Carbon copy副本抄送
In this case you write cc below the signature at the left margin. CC is the abbreviation of carbon copy.
Yours faithfully
for The Overseas Co. Ltd
(Signature) W. Black
Marketing director
c.c. Mr. J. Coope 2)Enclosure附件
If you have enclosure, it is placed below the carbon copy. Enclosure can be abbreviated as Enc. cc Mr. J. Cooper
r 2 Invoices enclosed or
3 Enc./Enclosures 3 or
Enclosure: 1 B/Lading
3)Postscript附笔
Do not use postscript unless you want to add a personal touch to your letter. It is placed one line below the enclosure. In most cases, postscript is regarded as a sign of poor planning. If it is necessary write in ink like this:
P.S. See you at the Exhibition at the Hillside Plaza on January 10
4)Reference number 编号
A firm or company usually assigns a reference to correspondence, and this is intended for quotation in the reply. This ensures that the reply goes to the right man, or in a large organization may be the key to a complicated filing system. Companies have different ways to form their reference numbers. These numbers should be quoted in the letters of reply. They are usually placed on the top left-hand side opposite the date
B. Wallace &. Co. 236 St. Louis Street
Croydon England
Ref No.——
March 15, 20
China National Import & .Export Corp. Beijing Branch Beijing China
How to write envelops Mr. Johnson Green Public Commerce Information Service Bldg.14, Part 3Fangxingyuan, Fangzhuang, Beijing, China Mr. Bill White B. Wallace &. Co. Registered 236 St. Louis Street New York 10202, N.Y. USA Here is the diagram:
Sender?s name Stamps Sender?s address Recipient?s name and title Specification Recipient?s address For specification you may write
Confidential机密信 Registered挂号信 Private 私人信 Express 快递邮件
Sample Post 样品邮件 Parcel Post 包裹邮件
Sometimes you may see an envelope with c/o, which means ?care of?. 由…转交
Mr. Charles Wood
c/o The Sales Manager Percy Astins & Co Ltd 12 King?s Avenue RICHMOND Surrey TW6 ISJ Britain
Unit2 Establishing Business Relations
It is very important to have a wide business connections.
You may be approached by some companies that have the intention to do business with you.
You may find it necessary to look for your own customers.
Where to find the company you want to deal with?
You may find them through the following channels 1.Overseas Chamber of Commerce 海外商会
2.The Economic and Commercial Counselor?s Office of the Embassy of People?s Republic of China in Foreign Countries 中国驻外商务处 3.Your branch offices abroad 4.Directories 贸易行的行名录
5.Publication出版物 e.g. Public Commerce Information Service, published by the Ministry of Commerce, P. R. China商务部出版的公共商务信息导报
6.Business Houses of the same trade 同业商行 7.Advertisements 广告
8.Internet: www.mofcom.gov.cn; www.ibdaily.com.cn
How to write to the company you wish to contact for the first time
1． Begin you letter by telling the recipient how his name is
known to you
2. Provide necessary information about yourself 3. State your wish
If you receive a letter in which the sender expresses the intention to do business with you what should you do?
You should answer as soon as possible. This shows your efficiency, which is a good way to impress your potential customer. If you can?t do as requested, you have to tell him tactfully to pave the way for future business Now let?s look at some letters： Specimen letter 1
China National Import & Export Corp.
Beijing Branch
Beijing China
(the letter head: sender?s address )
January 4, 2005
(the date)
B. Wallace &. Co. 236 St. Louis Street Croydon, England
( inside address: the address of the recipient) . Dear Sirs ：(salutation)
We have obtained your name and address from Simpson & Co. Ltd., London, England. As you are in the line of cotton piece goods, we are writing to enquire whether you are willing to enter into business relations with us.
We are a state-owned corporation specializing in the export of the above items. To give you a general idea of our products we enclose a brochure and a sample-cutting booklet. We shall send you quotations once we get your specific enquiry
We look forward to hearing from you soon
Yours faithfully (complimentary close) China National Import & Export Corp
Enclosures:1brochure
1sample-cutting booklet
The Explanation of the letter 1
A.We have obtained you name and address from Simpson & Co. Ltd., London, England. 我们从英国伦敦Simpson有限责任公司那里得到贵公司的商号和地址
1.obtain: get. 得到，获得
I am sorry I have not obtained the information you required.
2.Simpson & Co. Ltd.: Co. Ltd有限责任公司It is a company in which the liability of each shareholder is limited by the number of shares he has taken, so that he cannot be requested to contribute beyond the amount of his shares. That is why we say this is a company with limited liability
B.As you are in the line of cotton piece goods, we are writing to enquire whether you are willing to enter into business relations with us. 由于贵公司是经营棉布的，现特致此函，以询问是否愿意与我们建立业务联系。 1.line: business, profession, trade行业, 职业 in the line of entertainment 从事娱乐行业 Tea is in our line
我们是经营茶叶的。
in the line of cotton piece goods 经营棉布
We have a similar expression
1．fall within one?s business activities. Tea falls within our business activities 2. cotton piece goods: 棉布(匹头)
3. enter into business relations with somebody: establish business relations with somebody. 与某人建立业务联系
We have entered into business relations with ABC company.
C.We are a state-owned corporation specializing in the export of the above items. 我们是国营公司专门经营上述商品的出口。 1.state-owned corporation：国营公司 2.specialize in：专门经营 They specialize in garments. 他们专门经营服装。
3.items: goods 商品
D.To give you a general idea of our products we enclose a brochure and a sample-cutting booklet. 为了使贵方大概了解我们的产品现随函附上小册子和剪样册。
1.a general idea of …大概了解某事 2.enclose: 随函附上 1）to enclose something:
We are enclosing our sales contract. 2）enclosed is something:
Enclosed is our sales contract. 随函附上我们的销售合同
We used to have the expression:
Enclosed please find something: Enclosed please find our sales contract. （Such expression is out of date and we?d better not use it .） 3.brochure：pamphlet (介绍，宣传商品的)小册子。 4.sample: 样品 sample-cutting 剪样，布匹的剪样
5.booklet: thin book, usu. in paper covers小册子
6.sample-cutting booklet是印花布样本小册子，由各种花样，图案的小块剪样sample cuttings 装订成本，上面注明商品号码，寄给客户选购时
E.We shall send you quotations once we get your specific enquiry . 一俟收到贵方的具体询价，我们将寄上报价。 specific enquiry:具体询价 1.enquiry : n.询价
an enquiry for something 对…的询价 an enquiry for textile对纺织品的询价；
2.enquire : v. enquire for something 对…进行询价 They enquired for cotton piece goods last week
3.Enquire: ask about something询问某事
enquire of somebody about something 向某人询问某事 I?ll enquire of him about the schedule. 我将向他询问计划的事。
The buyer enquired of the seller about the quality of this new product. 买方向卖方询问这个新产品的质量。
F.We look forward to hearing from you soon. 盼望早日回复。 look forward to something or doing something 盼望
Comment on the letter
This is a letter enquiring about the possibility of establishing business relations. It begins by telling the recipient who made the recommendation, Simpson & Co. Ltd.. It states the purpose of the writing clearly: to establish business relations. It says enough to interest the recipient and ask for prompt reply. The language is brief and to the point. Specimen letter 2
B. Wallace &. Co. 236 St. Louis Street Croydon, England
January 10, 2005
China National Import & Export Corp. Beijing Branch Beijing China Dear Sirs
Thank you for your letter of 4 January concerning establishing business relations with us. You will be pleased to know that your desire meets with ours.
We have been importers of cotton piece goods for many years. Now we are interested in extending our range and would appreciate you quotations. We are particularly interested in your printed and dyed cotton piece goods If your prices are favourable, we would expect to do a substantial volume
of business with you.
We look forward to your early reply. Yours faithfully B. Wallace &. Co
The Explanation of the letter 2
A.Thank you for your letter of 4 January concerning establishing business relations with us. 感谢贵方1月4日关于与我们建立业务联系的来函。 concerning: about.
Concerning your letter of April 27, I am pleased to inform you that your plans are quite acceptable to us. 关于你方27日的来信，我很高兴地告知你我们完全可以接受你们的计划
B.You will be pleased to know that your desire meets with ours. 你们将很高兴得知你们的想法也符合我们的愿望。
meet with: agree with, be in accord with 符合，与…一致
Your plan seems to meet with the ideas of the committee on the subject. 你的计划似乎符合委员会对这个问题的看法
C.We have been importers of cotton piece goods for many years. Now we are interested in extending our range and would appreciate your quotations. 我们作为棉布的进口商已有多年。现在也想扩大我们产品的范围，如能寄来报价我们将不胜感激。 1.range: scope 范围
the range of our products 我们产品的范围 2.appreciate：to be thankful or grateful 感激 We appreciate your help. 我们感激你的帮助
If you want to thank someone you may say
1. We are thankful/grateful to you for something 2. We appreciate something/your doing something
But do not use the expression : We are obliged/indebted to you
as they are old fashioned
D. We are particularly interested in you printed and dyed cotton piece goods. 我们尤其对印花和染色棉布感兴趣
1.particularly: specially尤其，特别
2.printed and dyed cotton piece goods:印花和染色棉布
E.If your prices are favourable, we would expect to do a substantial volume of business with you. 如果你们的价格优惠，我们预计将会与你们做大笔生意
1.favourable: 优惠 favourable price优惠的价格 2.do business with somebody: 与某人做生意
We have done business with that company for many years. 我们已经与那家公司做了多年业务。
F.We look forward to your early reply. 盼望早日回复
Comment on the letter:
This is a letter of replay. When you receive a letter of enquiry, you should answer promptly as the writer does in this letter. This shows your sincerity and also your efficiency. This is very important and may lead to substantial business between the companies
Lang uage summary
When you first contact a company, you need to tell the company how you get their name and address. You may say:
1.We have you name and address from somebody. 2.We got/obtained your name and address through… 3.Your name and address have been recommended / introduced to us by
When you want to introduce yourself you may say
1.We would like to introduce ourselves to you as a state-owned corporation dealing in ….
2.We wish to introduce ourselves to you as
Other useful expressions
1.We are one of the leading importers/exporters in Beijing. 我们是北京主要进口商/出口商。
2.We have excellent connections in the trade and are fully experienced with the import business for this type of product.
在这个行业里我们有极好的贸易关系，对这种产品的进口业务有丰富的经验
3.We are closely connected with reliable suppliers/ distributors/ clients here and we shall be able to do substantial business with you. 我们与可靠的供货商/经销商/客户有密切的联系，我们将能够与你们做大量的生意。
4.We enjoy an excellent reputation in this field and we supply best quality products.
在这个领域里我们享有极好的声誉，可以提供优质的产品
5.We are pleased to establish a direct trade relations/connections with you. 我们将很高兴与你们建立直接业务联系。
6.It is a great pleasure to explore the possibility of developing trade relations with you.
很荣幸能够与你们探索发展贸易关系的可能性
Exer cises
1.Translate the following sentences into Chinese:
1)Specializing in the export of light industrial products, we would be delighted to establish business relations with you.
我们专营轻工产品，非常高兴与贵公司建立业务联系。
2)Being one of the leading importers of textiles in Canada, we are writing to you hoping to establish trade relations with your company.
我们是加拿大主要纺织品进口商之一，所以写信给你们，希望与你公司建立贸易联系。
3)We deal in chinaware. (something is in one?s line, something falls within one?s business activity) 我们经营瓷器。
4)We handle the import business of chinaware. 我们经营瓷器进口的业
5)Will you please give us a general idea of the market price of electrical apparatus in your city?
请告知你市电器市场价格概况。
6)We are interested in various kinds of bicycles, details according to our Inquiry No. 11.
我们有意购买各式自行车，详见所附第11号询价单。(not want to buy something, but to be interested in something or to be in the market for something
7)We send you by airmail a brochure on the various kinds of toys now available for export 兹航邮一份有关我公司目前可供出口的各式玩具的小册子。
8)We are anxious to make business contact with your corporation. (enter into/establish business relations with somebody ) 我们渴望与你公司建立业务联系
2.Translate the following sentences into English:
1)你方3月3日的来函收到。我们很高兴地告诉你，你所要的商品属于我们的经营范围。
We have received you letter of March 3. We are glad to inform you that the articles required by you fall within the scope of our business activities.(goods, item, article
2)遵照你方要求，我们寄上商品目录一份。希望它能及时到达并使您们满意。
As requested, we are sending you a catalogue. We hope it will arrive in time and prove to your satisfaction. 3)感谢贵方愿与我们建立业务联系。
We appreciate your desire to establish business relations with us 4.Letter writing practice :
Write a letter to Denis & Bros at 33 St. George Street, London, telling them that you wish to enter into business relations with them. You are introduced by The Fashion Sportswear Company in New Zealand. The main line of your business is exporting sportswear.
We should begin by telling the recipient how his name is known to us. Then provide necessary information about our company. In the end we express our wish Dear Sirs：
We have your name and the address from The Fashion Sportswear Company in New Zealand who is one of our old customers.
We wish to inform you that we specialize in exporting sportswear and shall be pleased to enter into business relations with you.
(talk about our reference and state the purpose of writing)
We have many years of experience in this line. We are able to accept orders against customer’s samples and can produce sportswear with customer’s own trademarks.
(say something about ourselves so that the recipient will have an idea about us)
We are sending you separately our latest catalogue and the brochure so that you can have an idea of our products. (provide further information
We are looking forward to your early reply. (state our wish)
Yours faithfully
Unit three
Status Enquires
Introduction
Perhaps the first thing that occurs to you is whether it is safe to deal with this company. Before you do business with that company, you need to know their financial standing, their reputation, the way they do business and their range of products. The person who supplies such information is called a reference. Apart from your friends or business partners, who can give you this reliable information then
Where to get information about a company
1.Bank银行
2.The Economic and Commercial Counsellor?s office of our Embassy in Foreign Countries我驻外商务处 3.Chambers of Commerce商会 4.Enquiry agencies咨询机构
5.Another company that has business with the new company.与这个新公司有业务联系的另外一家公司
Specimen Letter 1
Private & Confidential Dear Sirs
We would like you to obtain for us information about financial and credit status of a firm in Hong Kong.
The name of the firm is Oriental Audio & Video Equipment, 12/F Wheelock House, 5 Pedder Street, Central Hong Kong. As our trade with them will involve the amount of US$ 10,000 initially, we would like to know if this credit is justified. The reference they have given us is Standard Chartered Bank
Hong Kong. Would you please approach the said bank for all possible information we require?
We are most grateful for your help in this matter. Yours faithfully
China National Import & Export Corp
Explanation：
A.We would like you to obtain for us information about financial and credit status of a firm in Hong Kong.
我们想要贵方为我们获得香港一家公司的财政和信用情况。 1.status: standing, position 状态，情形
financial and credit status: financial and credit standing. (一家公司的)财务和信用情况 2.credit: 1）the quality of being likely to repay debts and be honest with money. 信用
We have been asked by ABC Company to advise the credit status of that company.
ABC公司让我们告知他们那家公司的资信情况。 2)信贷，赊欠
No credit is given in this shop. 本店概不赊欠
We are offering six months? interest- free credit. 我们愿意提供6个月的免息赊购
Falling sales and rising overheads have obliged the company to review each customer?s credit limit.
销售额下降和管理费上升已迫使公司复审每位客户的信贷限额 B.The name of the firm is Oriental Audio & Video Equipment, 12/F Wheelock House, 5 Pedder Street, Central Hong Kong. As our trade with them will involve the amount of US$ 10,000 initially, we would like to know if this credit is justified.
公司的名字是东方视听设备公司，坐落在香港中环，派德大街5号，威尔洛克商行12层，由于我们初始贸易额将有一万美元，我们想要知道这笔信贷是否妥当。
1.involve: have as a part or result 包含，有…结果
7.You may end you letter by hoping that the information you provide is helpful and by offering further help Exercises: Fill in blanks
1.Please quote___ leather gloves CFR London.(for)
2.Will you please quote us FOB Shanghai ____ Women?s blouses? (for) 3.We are pleased to know that you are ____ in our bicycles. (interested) 4.We shall be glad to ____ an order ____ you if your ______ is competitive. (place; quotation/price) Letter writing
Write a reply to A & B Trading Co. Ltd. 21 Linda Road, Concorde Shopping Centre, Singapore. They are in the market for all cotton
bed-sheets and pillowcases. They requested a price list and samples. This is the first time for you to contact this company Dear Sirs
Re: All cotton bed-sheets and pillowcases
Thank you very much for your enquiry of April 5 requesting a price list for and samples of the above products.
We are enclosing our latest price list for all cotton bed-sheets and pillowcases. We are also sending you separately our sample-cutting booklets. We hope our products will appeal to you.
We are one of the leading exporters of the above items in this city. All our products are very popular on the world market because of their durability and reasonable prices. You will not be surprised to learn that we find it difficult to meet the demand. However if you place your order by April 25 we shall try our best to satisfy you.
We are looking forward to your order soon.
Yours faithfully