44．Which of the following is mentioned as a way to earn a discount?
A)Early payment． B)Group payment． C)Office booking． D)Online booking． 45．After having made the booking，tourists are advised to check in ____ ．
A)at the hotels B)at the airport C)by telephone D)on the website Task 3
Dear Sirs，
I’m writing to tell you that your latest shipment(装运) of apples is not up to the standard we expected from you．Many of them are bruised(擦伤)， and more than half are coved with little spots. They are classed as Grade A, but I think there must have been some mistake ，as they are definitely not Grade A apples.
We have always been satisfied with the quality of your produce(农产品)， which makes this case all the more puzzling．I would be grateful if you could look into the matter．We would be happy to keep the apples and try to sell them at a reduced price，but in that case we would obviously need a credit(部分退款) from you．Alternatively，you could collect them and replace them with apples of the right quality．Would you please phone me to let me know how you want to handle it?
Yours faithfully， Fiona Stockton Purchasing Manager
A letter of Complaint
Product involved :Grade A 46 Causes of complaint:
1. may of the apples are bruised 2. more than half of the apples are covered with 47 Suggested solutions:
1.allow to sell at 48 and give 49 , or
2.collect them and replace them with apples of 50 Task 4
A—Guard against damp． B--Handle with care.
C—Keep away from heat． D—Keep away from cold. E—Keep dry． F—Keep fiat．
G—No naked fire． H—No use of hooks． I—Not to be thrown down． J—Open here．
K—Open in dark room． L—Protect against breakage． M—Poison． N—Take care．
O一This side up． P—To be kept upright． Q—Use no knives．
Examples：(G)严禁明火 (H)禁用吊钩 51．( )远离热源 ( )请勿用刀 52．( )此面朝上 ( )此处开启 53．( )竖立安放 ( )暗室开启 54．( )小心轻放 ( )注意平放 55．( )不可抛掷 ( )保持干燥 Task 5
Dear Mr．Sampson：
I want to thank you very much for interviewing me yesterday for the position of design engineer. I enjoyed meeting with you and learning more about your research and design work.
The interview made me all the more interested in the position and working for XELL Company. I believe my education and work experiences fit nicely with the job requirements，and I am certain I could make a significant contribution(贡献)to the company over time．
I would like to re-emphasize my strong desire for the position and working with you and your staff．You provide the kind of opportunity I seek．Please feel free to call me at the following phone number if I can provide you with any additional information：0811-8222-5555．
Again，thank you for the interview and for your consideration．
Sincerely， Mary Cruz
56．Why did Mary Cruz write this letter?
To give thanks to Mr.Sampson for ________________________ her yesterday． 57．What position did Mary Cruz apply for?
The position of ________________________________________________． 58．Which company did the writer wish to work for? 59．Why is the writer strongly interested in the position?
Because the company provided the kind of ___________________ she seeks． 60．How can the writer be contacted?
By calling her at ______________________________________________ Part IV Translation —— English into Chinese ( 25 minutes)
61. If your company insists on your price，we will have to turn to other suppliers for the goods． A)假如贵公司要调整价格，请及早告知我们，以便另做安排.
B)假如贵公司提高价格，我们不得不从其他地方另寻货源. C)如果贵公司不给折扣价，我们不得不采用其他方式购货. D)如果贵公司坚持你方报价，我方只能找其他供应商进货.
62. First of all，I appreciate your advice on my decision to go to work in the computer company. A)我首先感谢你们的决定，让我到这家电脑公司来工作.
B)我首先感谢你的建议，我已经决定去一家电脑公司工作了. C)首先，很高兴到贵公司来听取你们在计算机方面的意见. D)首先，感谢你对我决定去那家电脑公司工作所给予的建议.
63. Many good movies have been produced recently ，but I still prefer to watch old movies because they are more interesting．
A)人们对电影是有兴趣的，特别是对老片子，所以我主张放映老片子. B)近来拍了很多好的影片，既古老又饶有趣味，我觉得人人都喜欢看. C)近来制作了很多好影片，但是我还是喜欢老片，因为老片更有趣. D)很多好的影片是最近拍的，但我依然觉得过去拍的影片很有意思.
64. If the new payment methods make it easier for consumers to pay．could they make it easier for criminals too? A. 如果这些新的付款方式更便于消费者付款，是否对罪犯也更方便呢? B)如果新的购物方式更容易使消费者满意，难到对罪犯不也是如此吗?
C)如果新的购物方式更方便了顾客，不也就更容易使人犯罪吗? D)如果新的付款办法便于人们消费，不也就更易于犯罪了吗?
65．Now people have a choice about where they work and what kind of work they’II do．They are faced with the challenge of deciding where to go．They need to know what standard to use in making their decisions．This book provides them with practical advice for making their choices．Meanwhile，they will know what questions to ask，what jobs to look for，and how to make their final decisions． Part V Writing ( 25 minutes)
说明：以办公室名义写一份有关会议室的使用须知. 内容如下：
1．保持会议室整洁 2．会后请带走您的文件和私人用品，关闭所有电器(请举例)，关闭会议室所有门窗 3．其他注意事项(内容自加) 4．表示感谢 5．日期：2010年6月20日
Notice
The conference room is available to all，but we need your help to follow the rules listed below：
___________________
2011年06月
Section A
16. To ______ the truth, I really didn't know anything about yesterday's meeting. A. do B. tell C. put D. take
17. Your sales methods will depend ______ the customers with whom you deal. A. with B. on C. in D. for
18. We support the view that poor management will ______ business failure. A. break up B. take in C. lead to D. put off'
19. In recent years, there have been over 30 foreign companies ______ business in this city. A. doing B. do C. to do D. done
20. It is easy to get the software we need ______ the market is small. A. as if B. so that C. although D. until
21. By the end of this year, they ______ a new program in Europe. A. had started B. start C. are starting D. will have started
22. Language learning is a slow process, which ______ a lot of effort, time and patience. A. requires B. leaves C. pays D. offers
23. More than 100 people died ______ the earthquake in that area. A. in ease of B. as a result of C. in addition to D. on the basis of
24. Mike has already put forward his suggestion ______ a production plan should be completed next week. A. whom B. what C. which D. that
25. I am writing to apply for the ______ of Sales Manager advertised in last Friday's China Daily. A. business B. trade C. position D. operation Section B
26. (general) ______ speaking, table manners vary from culture to culture.
27. The wallpaper pattern (design) ______ by a famous Chinese artist several years ago. 28. The program aims to let all the employees (understand) ______ the culture of the company.
29. The organization will start a (move) ______ to protect the environment next month. 30. They have already discussed the report (give) ______ by the department manager. 31. We will set up a factory in that country, which is rich in (nature) ______ resources.
32. Peter actually does a good job in keeping the store clean, which is not as (simple) ______ as it seems to be.
33. I really enjoy (work) ______ together with you, and thank you for your cooperation. 34. My first (impress) ______ of England was that it was a grey and rainy place.
35. With the joint efforts of all the members, the team (perform) ______ very well last year. Part Ⅲ Reading Comprehension Task 1
When you speak on the telephone, you cannot use your facial (面部的) expression, eye contact and gestures to help communicate your message. Your voice must do the job.
A good voice is pleasant to listen to because it communicates a positive message. Keep in mind the following qualities of a good voice:
Speak in a voice neither too loud nor too soft. Speak louder when giving important information.
Speak slowly enough so that the listener has a chance to understand your message without your having to repeat it. Keep in mind that as you speak the other person may be taking notes.
Pronunciation is the correct way to say a word. To avoid mispronouncing (读错音) words, you may wish to check the pronunciation of unfamiliar words in the dictionary before you use them.
People with an accent unlike yours may not understand your pronunciation of some words. You also may not understand the pronunciation of some of their words. In these cases, careful pronunciation is very important for effective communication. You may need to repeat or spell words that are unusual or easy to be misunderstood.
36. When speaking on the phone, the essential factor for successful communication is your----
A. voice B. gesture C. eye contact D. facial expression
37. To give important information, a person speaking on the phone should ______. A. keep a pleasant manner B. use familiar words C. lower the voice D. speak louder
38. The speaker is advised to speak slowly in order to help the listener to ______. A. remember some words B. repeat the information C. check the message D. take some notes
39. To avoid mispronouncing unfamiliar words, you are advised to ______. A. check them in a dictionary B. pronounce them loudly C. use other words instead D. ask others for help
40. Speakers sometimes need to spell some words to help listeners to understand ______. A. long sentences B. unusual words
C. difficult questions D. important expressions Task 2
The first aid (急救) you learn from a course is not quite like reality. Most of us feel afraid when dealing with \first aid to cope with the unexpected.
Doing your part
First aid is not an exact science, and is thus open to human error. No matter how hard you try, the casualty (伤者) may not respond as hoped. Some conditions might lead to death, even with the best medical care.
Giving care with confidence
The casualty needs to feel protected and in safe hands. You can create an air of confidence and safety by:
· being in control, both of yourself and the problem; · acting calmly and reasonably; · being gentle, but firm, with your hands, and speaking to the casualty kindly, but hopefully. Building up trust
Talk to the casualty throughout your examination and treatment (治疗). · Explain what you are going to do. · Try to answer questions honestly to reduce fears as best as you can. If you do not know the answer, say so.
41. When we deal with the real cases of first aid, we often feel ______. A. safe B. afraid C. excited D. confident
42. \A. there are never failures in first aid B. medical care in first aid is essential
C. human mistakes are possible in first aid D. first aid is widely applied to accidents
43. An air of confidence and safety is important in giving first aid because the casualty needs to feel to be ______.A. in control B. comfortable C. in safe hands D. gentle but firm
44. Which of the following can be a way to build up the casualty's trust?
A. To answer their questions honestly. B. To use as much medicine as possible.
C. To avoid saying no to their questions. D. To provide them with the best treatment. 45. The best title for the passage could be ______.
A. Importance of Giving First Aid B. Advice on Giving First Aid
C. Future of First Aid D. Types of First Aid Task 3
Car Rental (租赁)
Faster Reservations (预定) and Rental Fees
Simply provide your Hertz Club number to speed up the reservation process, And at over 50locations in the U.S. and Canada, go to Hertz Club Express counters for faster service.
Reduced Rates and Special Offers
Members may receive a special rate on rentals in the U.S., Canada and Europe, and receive a special rate on child seat rentals.
Reserve Specific Brand (品牌) and Model
At 24 major U.S. airport locations, you can choose the brand and model for your weekly and weekend rentals. Only Hertz Club lets you reserve a specific brand and model, like the Ford Mustang. So the car you want is the one you get. Just book your reservation on www.hertz.com, or by calling 1-800-654-3131.
Car Rentals
Way to speed up reservation: by providing your (46) Special rates offered to Hertz club members: 1) on car rentals in the U.S., (47) ; 2) on (48) rentals Places for reserving a specific brand and model: at 24 major (49) Ways of booking: through the Internet or by (50) Task 4
A--courses taken J--job objective
B--current address K--permanent address C--date of birth L--marital status
D--educational background M--part-time jobs E--email address N--position applied for F--health conditions O--rewards
G--hobbies and interests P--scholarships H--ID card No. Q--work experience I--in-job training51. ( ) 兼职工作 ( )工作经历
52. ( )工作目标 ( )教育程度53. ( )健康状况 ( )在职培训 54. ( )所学课程 ( )兴趣爱好55. ( )申请职位 ( )目前地址 Task 5
Requirements for All Employees
1. Within ten minutes of arrival, be in uniform and at your workstation. Breaks should not be longer than the time allowed, and restroom and smoke breaks need to be part of the break periods, not in addition to them.
2. Work dress should be clean and professional (职业的) each working day. 3. All employees are responsible for cleaning any workstation.
4. Work tasks are given daily, and may be changed during service as needed. Employees are expected to be flexible when receiving the tasks given.
5. When tasks are completed, the employees are expected to clean the areas around their work-stations. Wiping all tables and counters off, cleaning the floor and under the tables, as well