the room now ? G : Well , I’m going to meet some friends . C : Shall we come back later ? G : Yes , please clean it when I’m out . C : All right . G : Thank you . C : Glad to be of service . 餐 饮 服 务 基本句型 情景对话 Take reservation(预订) 1、 C : Chinese restaurant . May I help you ? G : Yes , I’d like to reserve a table by the window , please . C : For what time , sir ? G : Around 7:00pm . This evening . C : For how many ? G : Four . C : Can I have you name , please , sir ? G : Blake . C : A table by the window for four this evening at 7:00 for Mr.Blake . G : That’s right . C : Thank you for calling us , Mr.Blake . Seating guest(领座)
第 7 页，共 29 页
英语电子书,标准英语,单词英语变音规则,标准英语,一册标准英语发音,英语入门
291、 292、 293、 294、 295、 296、 297、 298、 299、 300、 301、 302、 303、 304、 305、 306、 307、 308、 309、 310、 311、 312、 313、 314、 315、 316、 317、 318、 319、 320、 321、 322、 323、 324、 325、 326、 327、 328、 329、 330、 331、 332、 333、 334、
C G C G C G C G C G C
: : : : : : : : : : :
Good evening , sir . Welcome to our restaurant . Good evening . How many persons , please ? A table for eight , please . Where would you like to sit ? Well , by the window , please . I’ll show you to your table . This way , please . Is this all right ? Ok . That’s really fine . Please take a seat , sir . Thanks . A waiter will come to take your order . Just a moment , please .
Room service(送餐服务) 1、 C : Room service . Can I help you ? G : Yes . Can I have my breakfast brought into my room ? C : Certainly , sir . Would you give me your name and your room number , please ? G : Yes . My name is Clinton and my room number is 1116. C : At what time would you like it , Mr.Clinton ? G : Now , please . C : A continental breakfast ? G : Yes . C : With coffee or tea ? G : Coffee , please . C : Orange juice or apple juice ? G : Apple juice . C : For how many people ? G : Two . How long will it take ? C : I’ll be up immediately , Mr.Clinton . G : That’s fine . Thank you . C : You’re welcome . 2、 C : G : C : G : C : G : C : G : C : G : C :
Room service . May I come in ? Come in , please . Good morning , madam . Here is the breakfast . Just put it on the table , please . Would you like anything else ? No , thanks . That’s enough for me . Please call us if you need anything else . Thanks . Please sign the bill . Yes….here you are . Thank you . Please enjoy your breakfast . Good-bye .
第 8 页，共 29 页
英语电子书,标准英语,单词英语变音规则,标准英语,一册标准英语发音,英语入门
335、 336、 337、 338、 339、 340、 341、 342、 343、 344、 345、 346、 347、 348、 349、 350、 351、 352、 353、 354、 355、 356、 357、 358、 359、 360、 361、 362、 363、 364、 365、 366、 367、 368、 369、 370、 371、 372、 373、 374、 375、 376、 377、 378、
收 银 服 务 基本句型 Here is your bill . It’s 2000 Yuan in all. 这是您的账单。总共2000元。 How would you like to pay , sir , in cash or by credit card ? 先生
,请问您是用现金付款还是用信用卡付账？ Please check it and sign here. 请核对一下，在这里签个字。 I will write out a receipt for you . 我给您开一张收据。 May I check the details for you , please? 我能为您核对账单上的详细内容吗？ Do you have any charges for this morning? 您今天是否挂帐用酒店的服务? We’ll have to charge you $10 extra. 我们要向您额外收10美元。 Excuse me , sir , but I don’t think that will be enough. 先生，对不起，我认为钱数不够。 I am sorry ,sir ,there has been an error in your bill .Please wait a minute while I 对不起，先生，您的帐单算错了。请稍候，我马上把 它改过来。 Sorry , your credit card has been stopped paying . According to the regulations of bank, 对不起,您的信用卡已经止付。根据银行规定要取消 。 情景对话 Presenting the bill(结账服务) 1、 G : Waiter ! Can I have the bill , please . C : Yes , sir . Just a moment , please . Here is your bill, sir . The total is 650 yuan . G : Well , what’s this for ? C : That’s for the wine , sir . G : I see . C : Would you like to sign for it ? G : All right . C : May I have you room card or room key ? G : Sure . Here it is , room 1208. C : Thank you , sir please sign here . Have a nice evening . 2、 C : Would you like anything else , sir ? G : No , thank you . We’ll take the bill now. C : Yes . One moment , please . How would you like to pay for it , sir . G : Do you accept credit card ? C : Certainly , sir . Which kind have you got ? G : VISA card . C : That’ll be fine . May I take a print of your card ?
第 9 页，共 29 页
英语电子书,标准英语,单词英语变音规则,标准英语,一册标准英语发音,英语入门
379、 380、 381、 382、 383、 384、 385、 386、 387、 388、 389、 390、 391、 392、 393、 394、 395、 396、 397、 398、
G : Here you are . C : Thank you , sir . Please wait a moment . I’ll be right back . Could you sign her G : Ok , that’s it . C : Thank you , sir . 日 常 英 语 数字及时间 1/2 : one-half;a half 1/3 : one-third 3/4 : three-fourths 1/5 : one-fifth 2/5 : two-fifths 7/8 : seven-eighths 1/10 : one-tenth;a tenth 1/100 : one-hundredth;one per cent 1/1000 : one-thousandth 1/10000 : one ten-thousandth 21/2 : two and one half;two and a half 42/3 : four and two-thirds