Name ______________ Six Sigma Final Test
1. 2. 3. 4. 5. 6. 7. 8. A __________ is a structured approach to identify the effect of varying the input x’s on the process output ‘y’s. (a) FMEA
(b) Thought process map (c) DOE
(d) All of the above
A DOE is a structured approach to: (a) Quantify effects
(b) Determine whether a process is in control (c) Prioritize y’s (outputs)
(d) Define customer requirements Benefits of conducting a DOE include: (a) Increased process knowledge
(b) Interactions between inputs are identified (c) Leads to process optimization (d) All of the above
When would you not run a DOE? (a) The process is out of control
(b) The measurement system is inadequate (c) Process knowledge is high (d) All of the above
The reason for validating the empirical model is: (a) Investigate for non-linearity’s
(b) We may not have selected the right inputs for the experiment (c) We may not have set the right levels for the inputs (d) All of the above
Which Six Sigma tools are used when creating an FMEA? (a) Thought Process Map (b) SIPOC
(c) Process Map (d) All of the above (e) None of the above
What is the primary objective of an FMEA? (a) Complete the SIPOC & Process Map. (b) Identify the inputs to the process.
(c) Identify, analyze & prioritize Failure Modes.
(d) Understand variation in a measurement system. What are the different types of FMEA’s? (a) MSE (b) Design (c) TPM (d) Process
(e) All of the above (f) (b) and (d) (g) (a) and (c)
Name ______________ Six Sigma Final Test
9. 10. 11. 12. 13. 14. 15.
What are the components of an RPN? (a) Thought Process, SIPOC and MSE (b) Failure modes, effects and causes (c) Severity, Occurrence and Detection (d) None of the above
A scale should be determined & defined for only Severity rating? (T or F) ___ True ___ False
The pRPN are used to indicate the effectiveness of the proposed action plans? (T or F) ___ True ___ False
Once the FMEA is completed and action plans developed the FMEA is complete? (T of F) ___ True ___ False
The equation used to show the relationship between the customer requirements of your process and the inputs to your process is: (a) ppm = % defective X 10,000 (b) y = f (x)
(c) Entitlement = RCT x 3 (d) None of the above (e) All of the above
In the equation discussed in question 13, process inputs can be categorized into:
(a) 4 Ms + 1E (Machines, methods, materials, manpower, environment) (b) 4Ps + 1E + 1M (policies, procedures, plant, people, environment and
measurement)
(c) 6 Ms (man, machine, materials, measurements, method, mother
nature)
(d) None of the above (e) All of the above
To understand process requirements, you must understand the VOC. VOC stands for:
(a) Voice of the Customer (b) Variables on Command (c) Visibility of Commitment (d) None of the above (e) All of the above
Name ______________ Six Sigma Final Test
16. 17. 18.
At XXXXXX, Six Sigma is a: (a) Measurement (b) Methodology (c) Philosophy (d) (a) and (b)
(e) All of the above
Sigma levels are expressed in terms of: (a) Hours per part
(b) Defects per million opportunities
(c) Total Cycle Time divided by Raw Cycle Time (d) None of the above (e) All of the above
Incorporating previous Total Quality process improvement steps, Six Sigma uses the procedure steps known as:
(a) 9 step process improvement/problem solving model (b) DMAIC (define, measure, analyze, improve, control) (c) Team model (form, storm, norm, perform) (d) None of the above (e) All of the above
Name ______________ Six Sigma Final Test
19. （ ） 三因子：A含三水準，B含二水準，C含二水準，重複二次，則處理
數為：（A）12（B）24（C）18（D）17。
20. （ ） 某一因子實驗之結果，其變異數分析為下表 S.O.V S.S d.f. M.S. F A 100 y s u E x 16 t T 300 19 則f值為（A）2.66（B）3.04（C）3.23（D）以上皆非
21.（ ）續上題，在? =5%下，A因子之各水準是否有不同（A）不同（B）相同
（C）無法判定（D）以上皆非
自A廠採購材料1000個發現不良120個，自B廠採購材料2000個發現不良180個，欲比較A、B兩廠材料之不良率有無差異
22.（ ）此種檢定其虛無假設應為：（A）PA?PB（B）PA=PB（C）PA＞PB（D）
PA＜PB（E）PA＜＞PB)
23.（ ）相對假設應為：（A）PA?PB（B）PA=PB（C）PA＞PB（D）
PA＜PB（E）PA＜＞PB
24.（ ）檢定時其檢定基準最適合使用：（A）超幾何分配（B）二項分配（C）
卜瓦松（Possion）分配（D）常態分配（E）以上都可以
25.（ ）重複之A，B，C三因子變異數分析，可獲得之效果情報計有（A）A或B
或C（B）A，B，C（C）A，B，C，A ×B，A ×B，B ×C（D）A，B，C，A ×B，A ×C，B ×C，A ×B ×C（E）A，B，A×B
26.（ ）做ANOVA，A因子取4水準，不顯著，可解釋為（A）不重要（B）A的各水準間沒有差異（C）誤差可能很大（D）以上皆是（E）以上皆非
27. （ ）宏觀流程圖包括下列那些項目?
A. Customer requirements, Outputs, Process Steps, Cost, Supplier B. Customer requirements, Outputs, Process Steps, Inputs, Suppliers C. Schedule factors, Outputs, Process steps, Inputs, Suppliers D. None of the above
28. （ ）流程圖的目的是?
A. 建立一個整體架構及確認主要輸入 B. 找出因果關係
C. 確認子流程或產品特色 D. 以上皆非
29. （ ）當因子實際顯著時, 而判定其不顯著,我們稱為什麼風險？
A. Controllable Risk B. ? Risk
Name ______________ Six Sigma Final Test
C. ? Risk D. delta/s Risk
30. （ ）下列那一項不是 M Phase應完成的工作?
A. 決定 Y
B. 提出解決對策
C. Measurement System Analysis D. Process Capability
31. （ ）流程的輸入變數亦稱為：
A. The X’s B. The Ys
C. Out of Scope D. Gage R&R
32. （ ）流程的輸出變數亦稱為：
A. 顧客看到的結果 B. 範圍以外 C. 大 X D. 無法量測
31.（ ）下列那一項工具是用來減少流程的變異?
A. Gage R&R B. Pareto analysis C. PM/SOP
D. Linear Regression
32.（ ）為什麼MSA很重要？
A. 因為MBB要求必須完成 B. 確認資料的正確性 C. 簡報時很有說服力. D. 學習上很重要
33.（ ）下列那一項是兩種典型的統計問題?
A. 連續資料與離散資料
B. Gage R&R & PM/CE/CNX/SOP C. 顯著問題與實務問題 D. 均值問題與變異問題
34.（ ）下列那一項不是DMAIC中A Phase應完成的事項？
A. 列出X’s的重要次序 B. 估計財務效益 C. Gage R&R