position-related consumption of civil servants has been swept by finance, consumer, regardless of cost, extravagance and waste in the civil service position-related consumption, abuse, corruption and embezzlement, corruption is important. Then, under the conditions of market economy, how to reform the existing civil duty consumption management, explores a source to prevent and curb the post consumption corruption way, is currently a major issue faced by honest work. Recently, I conducted research on this issue, this problem on some humble opinions. First, the existing public servants ' duty consumption the main problems seen from the investigation and reasons, in recent years, public servants ' duty consumption caused by the abuses and not a person of integrity, is one of the major problems in the party in Government, its operation order have a negative effect on the party and Government organs, seriously damaging the image of the party and the Government, undermining the relationship between party and the masses, effect, opening up and economic construction. From I County in recent years of governance situation see, positions consumption in the produced of \ndering four a features: a is positions consumption system lost has due of binding, right is greater than rules, and right is greater than method of phenomenon more highlight; II is in positions consumption in the Camera Obscura operation, using terms, will positions consumption into has personal consumption, will corporate points to into personal points to, makes positions consumption in some aspects has into positions enjoy and self-dealing of means; three is to positions consumption for name, fraud, false impersonator, Trend of negative corruption phenomena such as corruption and misappropriation; four palaces, follow the fashion, rivalries, wasteful, and post consumption became a symbol of showing off their individual capacities. Caused by public servants ' duty consumption of many \non in which people reflect the biggest problems are: (a) the official car problems. Mainly in three aspects: one is the larger buses cost expenditure. According to statistics, until November 2003, XX County township Department bus 159 cars, which department owns the bus 145 vehicles, and showed an increasing trend. Financial expenses cost per bus per year to 35,000 yuan, and in fact every cost up to 50,000 yuan. Some units also hiring temporary drivers and expenditure on wages and subsidies. Necessary to \but also \ding to larger expenses. Second, gongchesiyong breed unhealthy tendencies. Some people believe that now some bus drivers use one-third, one-third leading private one-third used for official purposes. Some public servants, especially leading officials motoring, cars for private purposes, violating the self-discipline regulations, and even lead to traffic accidents. According to statistics from related departments, since 2004, the correct investigation in our County serves nearly 30 cars for private purposes, only the first half of this year, cars for private purposes or2010年江苏省导游资格考试《导游服务技能》试题及答案
一、单项选择题
1.导游服务作为旅游产品的组成部分，已经成为旅游经营的一项重要内容，这体现了（C ）。 A．导游职业自由化 B．导游服务专业化 C．导游服务商品化 D．导游服务规范化 2.下列不属于现代旅游业三大支柱的是（D ）。
A．旅行社 B．饭店 C．交通 D．旅游景区
3.上海世博会出现的电子智能导游，类似一个掌上电脑，能提供世博会区域的交通信息和景点讲解，这主要体现的导游发展趋势是（D ）
A．导游内容的高知识化 B．导游服务方式更加人情化 C．导游方法的多样化 D．导游手段的高科技化 4. 在导游服务中占据主导地位的是（B ）。
A．参观游览服务 B．导游讲解服务 C．旅途服务 D．餐饮服务
5．“导游员仅有知识还不够，一个好的导游员必须由活泼愉快的气氛，要有能引起旅游团的热情的信心和能力”，这段话出自伦敦导游培训教学大纲，他强调导游员应具备（C ）。 A．语言表达能力 B．组织协调能力 C．善于与人打交道的能力 D．妥善处理问题的能力 6．导游服务规范化的必要性不包括（C ）。
A．消除导游工作的随意性，保证接待质量 B．指导导游活动的正常进行 C．梳理旅游形象，实现旅游经济效益 D．规避风险的必要手段 7．感受导游服务质量最直接也是最权威的评判者是（B ）。 A．旅行社 B．旅游者 C．司机 D．旅游行政管理部门
8．面对旅游者，导游员要始终保持精神饱满，笑口常开，不能把丝毫不悦的情绪带到导游工作中去，这主要说明导游人员应具备（B ）。
A．健康的身体 B．健康的心理 C．健康的思想 D．较好的仪容仪表
eaders driving a vehicle accident caused by road accidents, 1, 1 people killed and direct economic losses amounting to more than 100,000 yuan. Third, high efficiency and low cost of the bus. Surveys show that, the operating costs of taxis for the 8200/... Is a fundamental priority of the reform, it is a difficult problem that must be solved in the reform process. Clearly, the post consumption averages three years before as a base and fine-tuned on the basis of this single practices must be improved. Improvements to adhere to three principles: first, under the existing policy provisions approved for public servants ' duty consumption standards, calibration, is not contrary to policy. Second, according to the local financial situation and people's sustainability, public servants ' duty consumption standards approved, both financial reach, and people passing through. Third, according to the operational needs of civil servants responsible for authorized public servants ' duty consumption standards, both high and low positions, but also the nature of the work and the workload. In reform of method Shang, approved civil servants positions consumption standard to %unified, and small dispersed\ble, that most positions consumption project should according to policy provides proposed unified standard, consider to ranks, and units and the work task of differences sex, unified of standard should has elastic of and dynamic of, makes regions, and units in implementation unified standard Shi has must of flexible disposal right; but since set of standard must after financial, and audit, sector audit approved Hou to implementation. (C) reform package. Public servants ' duty consumption elasticity of consumption to limit consumption, turning mess into kitchen after dinner, follow the civil servant with a how to use personal title subsidies, or how to manage a personal duty consumption use of subsidies. Therefore, we must establish and perfect with public servants ' duty consumption monetization reform support of the series of governance systems such as the civil service examination of responsibility, system, low fault investigation system, the report said. While other measures to keep up. Discipline inspection and supervision organs, financial, auditing departments should strengthen supervision and inspection of public servants ' duty consumption monetization reform progress, to strengthen the reform of public servants ' duty consumption monetization system, measures to develop and monitor the implementation of inspection, not consumption as required, even shifting consumer behavior to stop, serious cases to deal with. Three ideas, public servants ' duty consumption monetization reform of politics, the economy and the deepening of the reform, public servants ' duty consumption as somewhere between a reform also demonstrated its importance and urgency. First of all, civil servants especially party and Government leaders and public servants ' duty consumption there are big drawbacks. NPC deputies and CPPCC members and the broad masses are concerned about. Secondly, theposition-related consumption of civil servants has been swept by finance, consumer, regardless of cost, extravagance and waste in the civil service position-related consumption, abuse, corruption and embezzlement, corruption is important. Then, under the conditions of market economy, how to reform the existing civil duty consumption management, explores a source to prevent and curb the post consumption corruption way, is currently a major issue faced by honest work. Recently, I conducted research on this issue, this problem on some humble opinions. First, the existing public servants ' duty consumption the main problems seen from the investigation and reasons, in recent years, public servants ' duty consumption caused by the abuses and not a person of integrity, is one of the major problems in the party in Government, its operation order have a negative effect on the party and Government organs, seriously damaging the image of the party and the Government, undermining the relationship between party and the masses, effect, opening up and economic construction. From I County in recent years of governance situation see, positions consumption in the produced of \ndering four a features: a is positions consumption system lost has due of binding, right is greater than rules, and right is greater than method of phenomenon more highlight; II is in positions consumption in the Camera Obscura operation, using terms, will positions consumption into has personal consumption, will corporate points to into personal points to, makes positions consumption in some aspects has into positions enjoy and self-dealing of means; three is to positions consumption for name, fraud, false impersonator, Trend of negative corruption phenomena such as corruption and misappropriation; four palaces, follow the fashion, rivalries, wasteful, and post consumption became a symbol of showing off their individual capacities. Caused by public servants ' duty consumption of many \non in which people reflect the biggest problems are: (a) the official car problems. Mainly in three aspects: one is the larger buses cost expenditure. According to statistics, until November 2003, XX County township Department bus 159 cars, which department owns the bus 145 vehicles, and showed an increasing trend. Financial expenses cost per bus per year to 35,000 yuan, and in fact every cost up to 50,000 yuan. Some units also hiring temporary drivers and expenditure on wages and subsidies. Necessary to \but also \ding to larger expenses. Second, gongchesiyong breed unhealthy tendencies. Some people believe that now some bus drivers use one-third, one-third leading private one-third used for official purposes. Some public servants, especially leading officials motoring, cars for private purposes, violating the self-discipline regulations, and even lead to traffic accidents. According to statistics from related departments, since 2004, the correct investigation in our County serves nearly 30 cars for private purposes, only the first half of this year, cars for private purposes or9．地陪在接团后赶赴饭店途中的初次讲解中，首先应当（B ）。 A．介绍下榻饭店 B．致欢迎辞 C．介绍城市概况 D．沿途风光导游 10．入境旅游团队下榻饭店时，一般为其分发房卡的是（C ）。 A．地陪 B．全陪 C．领队 D．饭店前台服务员
11．旅游行政管理部门的质监所对导游服务质量进行监控的途径不包括（D ）。 A．检查 B．年检 C．旅行社质量保证金制度 D．旅游安全管理制度
12．某导游在车上为旅游者讲解南京历史时，发现多数旅行者被窗外的南京长江大桥所吸引，于是该导游立即对这座桥展开介绍。这体现了导游讲解的（D ）。 A．以人为本原则 B．客观性原则 C．生动性原则 D．灵活性原则 13．下列对使用握手礼的叙述不正确的是（A ）。 A．一般是女性，年长者或客人先伸手示握
B．导游与游客再见面致意或离别欢送时常使用握手礼 C．不要隔人握手或隔门握手
D．握手时双方一般应站立，双方手部接触时间约为1-3秒
14．某导游讲解南京明孝陵时，对神道石像路上的石兽从建造手段、雕刻手法、艺术品位等各方面进行了全面深入的介绍，使旅游者得到更多的历史、文化和美学知识，这体现了导游词创作技巧中的（C ）。
A．景点主题要正确、明确 B．写作内容要新颖、有特色 C．景点揭示要有文化内涵 D．写作语言要生动、优美
15．在参观游览服务环节，地陪讲明游览路线、所需时间、集合时间和地点等应在（C ）。 A．车上 B．景区大门口 C．景点示意图前 D．饭店大厅 16．“看景不如听景”体现了导游语言运用原则中的（B ）。 A．清楚 B．生动 C．灵活 D．正确
17．某导游在讲解苏州园林时，先介绍苏州园林，再讲中国的园林，还谈到世界上的园林，该导游运用的讲解方法是（A ）。
eaders driving a vehicle accident caused by road accidents, 1, 1 people killed and direct economic losses amounting to more than 100,000 yuan. Third, high efficiency and low cost of the bus. Surveys show that, the operating costs of taxis for the 8200/... Is a fundamental priority of the reform, it is a difficult problem that must be solved in the reform process. Clearly, the post consumption averages three years before as a base and fine-tuned on the basis of this single practices must be improved. Improvements to adhere to three principles: first, under the existing policy provisions approved for public servants ' duty consumption standards, calibration, is not contrary to policy. Second, according to the local financial situation and people's sustainability, public servants ' duty consumption standards approved, both financial reach, and people passing through. Third, according to the operational needs of civil servants responsible for authorized public servants ' duty consumption standards, both high and low positions, but also the nature of the work and the workload. In reform of method Shang, approved civil servants positions consumption standard to %unified, and small dispersed\ble, that most positions consumption project should according to policy provides proposed unified standard, consider to ranks, and units and the work task of differences sex, unified of standard should has elastic of and dynamic of, makes regions, and units in implementation unified standard Shi has must of flexible disposal right; but since set of standard must after financial, and audit, sector audit approved Hou to implementation. (C) reform package. Public servants ' duty consumption elasticity of consumption to limit consumption, turning mess into kitchen after dinner, follow the civil servant with a how to use personal title subsidies, or how to manage a personal duty consumption use of subsidies. Therefore, we must establish and perfect with public servants ' duty consumption monetization reform support of the series of governance systems such as the civil service examination of responsibility, system, low fault investigation system, the report said. While other measures to keep up. Discipline inspection and supervision organs, financial, auditing departments should strengthen supervision and inspection of public servants ' duty consumption monetization reform progress, to strengthen the reform of public servants ' duty consumption monetization system, measures to develop and monitor the implementation of inspection, not consumption as required, even shifting consumer behavior to stop, serious cases to deal with. Three ideas, public servants ' duty consumption monetization reform of politics, the economy and the deepening of the reform, public servants ' duty consumption as somewhere between a reform also demonstrated its importance and urgency. First of all, civil servants especially party and Government leaders and public servants ' duty consumption there are big drawbacks. NPC deputies and CPPCC members and the broad masses are concerned about. Secondly, theposition-related consumption of civil servants has been swept by finance, consumer, regardless of cost, extravagance and waste in the civil service position-related consumption, abuse, corruption and embezzlement, corruption is important. Then, under the conditions of market economy, how to reform the existing civil duty consumption management, explores a source to prevent and curb the post consumption corruption way, is currently a major issue faced by honest work. Recently, I conducted research on this issue, this problem on some humble opinions. First, the existing public servants ' duty consumption the main problems seen from the investigation and reasons, in recent years, public servants ' duty consumption caused by the abuses and not a person of integrity, is one of the major problems in the party in Government, its operation order have a negative effect on the party and Government organs, seriously damaging the image of the party and the Government, undermining the relationship between party and the masses, effect, opening up and economic construction. From I County in recent years of governance situation see, positions consumption in the produced of \ndering four a features: a is positions consumption system lost has due of binding, right is greater than rules, and right is greater than method of phenomenon more highlight; II is in positions consumption in the Camera Obscura operation, using terms, will positions consumption into has personal consumption, will corporate points to into personal points to, makes positions consumption in some aspects has into positions enjoy and self-dealing of means; three is to positions consumption for name, fraud, false impersonator, Trend of negative corruption phenomena such as corruption and misappropriation; four palaces, follow the fashion, rivalries, wasteful, and post consumption became a symbol of showing off their individual capacities. Caused by public servants ' duty consumption of many \non in which people reflect the biggest problems are: (a) the official car problems. Mainly in three aspects: one is the larger buses cost expenditure. According to statistics, until November 2003, XX County township Department bus 159 cars, which department owns the bus 145 vehicles, and showed an increasing trend. Financial expenses cost per bus per year to 35,000 yuan, and in fact every cost up to 50,000 yuan. Some units also hiring temporary drivers and expenditure on wages and subsidies. Necessary to \but also \ding to larger expenses. Second, gongchesiyong breed unhealthy tendencies. Some people believe that now some bus drivers use one-third, one-third leading private one-third used for official purposes. Some public servants, especially leading officials motoring, cars for private purposes, violating the self-discipline regulations, and even lead to traffic accidents. According to statistics from related departments, since 2004, the correct investigation in our County serves nearly 30 cars for private purposes, only the first half of this year, cars for private purposes orA．面的讲解 B．虚实结合 C．线的讲解 D．制造悬念 18．将苏州称作“东方威尼斯”的讲解技巧属于（A ）。 A．同类相似类比 B．同类相异类比 C．触景生情 D．概述法
19．某团在前往景区的途中有一段路程特别颠簸也易堵车。旅游者抱怨不断，该团导游小李见状立即组织大家做游戏讲笑话，还戏称各位正和他一起在享受一段免费的按摩，旅游者们情绪随即好转。小李的行为体现了旅游故障处理的（A ）。
A．损失最小化原则 B．确保旅游日程原则 C．按规章办事原则 D．沉着冷静原则 20．为防止漏接事故发生，导游应与司机商定，提前到达接站地点的时间是（B ）。 A．20分钟 B．30分钟 C．60分钟 D．90分钟
21．地接社导游小刘抵达机场迎接某旅行团，但等了很长时间，也没有接到该旅行团，经核实该团因为更改航班尚未抵达机场，请问该事故被称为（B ）。 A．漏接事故 B．空接事故 C．错接事故 D．交通事故
22．某旅行团计划当日晚乘21：00起飞的航班离开苏州市，19:30结束晚餐后部分旅游者提出希望在离开前到市区步行街购买土特产，地陪应（C ）。 A．与全陪分头陪同前往 B．提醒旅游者不要太晚回来，以免误机 C．劝阻旅游者不要前往 D．告诉旅游者如误机，后果自负 23．旅游者在旅行过程中遗失行李，导游人员首先应该在（A ）。 A．团内寻找 B．酒店行李部寻找 C．当地寻找 D．在上一站寻找
24．某游客在游览拙政园时走失，旅游团中的全陪和地陪得知后，正确的做法是（C ）。 A．全陪留下照顾其余旅游者，由地陪寻找
B．司机照顾其余在场旅游者，全陪和地陪分头寻找 C．地陪带领其余旅游者急需游览，由全陪寻找 D．请旅游者先自行游览，全陪和地陪分头寻找
25．正常游览过程中，一名旅游者由于旧病复发需要及时住院治疗，导游为其办理住院手续发生的费用（C ）。
A．由旅行社支付 B．由地陪支付 C．由患者支付 D．由领队支付
eaders driving a vehicle accident caused by road accidents, 1, 1 people killed and direct economic losses amounting to more than 100,000 yuan. Third, high efficiency and low cost of the bus. Surveys show that, the operating costs of taxis for the 8200/... Is a fundamental priority of the reform, it is a difficult problem that must be solved in the reform process. Clearly, the post consumption averages three years before as a base and fine-tuned on the basis of this single practices must be improved. Improvements to adhere to three principles: first, under the existing policy provisions approved for public servants ' duty consumption standards, calibration, is not contrary to policy. Second, according to the local financial situation and people's sustainability, public servants ' duty consumption standards approved, both financial reach, and people passing through. Third, according to the operational needs of civil servants responsible for authorized public servants ' duty consumption standards, both high and low positions, but also the nature of the work and the workload. In reform of method Shang, approved civil servants positions consumption standard to %unified, and small dispersed\ble, that most positions consumption project should according to policy provides proposed unified standard, consider to ranks, and units and the work task of differences sex, unified of standard should has elastic of and dynamic of, makes regions, and units in implementation unified standard Shi has must of flexible disposal right; but since set of standard must after financial, and audit, sector audit approved Hou to implementation. (C) reform package. Public servants ' duty consumption elasticity of consumption to limit consumption, turning mess into kitchen after dinner, follow the civil servant with a how to use personal title subsidies, or how to manage a personal duty consumption use of subsidies. Therefore, we must establish and perfect with public servants ' duty consumption monetization reform support of the series of governance systems such as the civil service examination of responsibility, system, low fault investigation system, the report said. While other measures to keep up. Discipline inspection and supervision organs, financial, auditing departments should strengthen supervision and inspection of public servants ' duty consumption monetization reform progress, to strengthen the reform of public servants ' duty consumption monetization system, measures to develop and monitor the implementation of inspection, not consumption as required, even shifting consumer behavior to stop, serious cases to deal with. Three ideas, public servants ' duty consumption monetization reform of politics, the economy and the deepening of the reform, public servants ' duty consumption as somewhere between a reform also demonstrated its importance and urgency. First of all, civil servants especially party and Government leaders and public servants ' duty consumption there are big drawbacks. NPC deputies and CPPCC members and the broad masses are concerned about. Secondly, theposition-related consumption of civil servants has been swept by finance, consumer, regardless of cost, extravagance and waste in the civil service position-related consumption, abuse, corruption and embezzlement, corruption is important. Then, under the conditions of market economy, how to reform the existing civil duty consumption management, explores a source to prevent and curb the post consumption corruption way, is currently a major issue faced by honest work. Recently, I conducted research on this issue, this problem on some humble opinions. First, the existing public servants ' duty consumption the main problems seen from the investigation and reasons, in recent years, public servants ' duty consumption caused by the abuses and not a person of integrity, is one of the major problems in the party in Government, its operation order have a negative effect on the party and Government organs, seriously damaging the image of the party and the Government, undermining the relationship between party and the masses, effect, opening up and economic construction. From I County in recent years of governance situation see, positions consumption in the produced of \ndering four a features: a is positions consumption system lost has due of binding, right is greater than rules, and right is greater than method of phenomenon more highlight; II is in positions consumption in the Camera Obscura operation, using terms, will positions consumption into has personal consumption, will corporate points to into personal points to, makes positions consumption in some aspects has into positions enjoy and self-dealing of means; three is to positions consumption for name, fraud, false impersonator, Trend of negative corruption phenomena such as corruption and misappropriation; four palaces, follow the fashion, rivalries, wasteful, and post consumption became a symbol of showing off their individual capacities. Caused by public servants ' duty consumption of many \non in which people reflect the biggest problems are: (a) the official car problems. Mainly in three aspects: one is the larger buses cost expenditure. According to statistics, until November 2003, XX County township Department bus 159 cars, which department owns the bus 145 vehicles, and showed an increasing trend. Financial expenses cost per bus per year to 35,000 yuan, and in fact every cost up to 50,000 yuan. Some units also hiring temporary drivers and expenditure on wages and subsidies. Necessary to \but also \ding to larger expenses. Second, gongchesiyong breed unhealthy tendencies. Some people believe that now some bus drivers use one-third, one-third leading private one-third used for official purposes. Some public servants, especially leading officials motoring, cars for private purposes, violating the self-discipline regulations, and even lead to traffic accidents. According to statistics from related departments, since 2004, the correct investigation in our County serves nearly 30 cars for private purposes, only the first half of this year, cars for private purposes or26．在旅游活动中，一旦发生交通事故，导游人员首先应该（B ）。 A．迅速向旅行社汇报 B．组织抢救伤者 C．保护现场、立即报案 D．安抚全团旅游者情绪 27．遇到旅游车司机要酒后驾车，导游应该（A ）。 A．立即制止，并报告旅行社请求调换司机 B．提醒司机开慢点，注意安全 C．请司机暂时休息，由导游开车
D．为司机准备醒酒茶或醒酒药物，请司机服用后继续开车
28．某旅游团需要将原定团餐改为当地风味小吃，他们提出换餐要求的时间应在（B ）。 A．用餐前1小时 B．用餐前3小时 C．用餐前12小时 D．用餐前24小时 29．下列不属于食物中毒症状的是（B ）。
A．上吐下泻 B．潜伏期长 C．发病快 D．常常出现集体病发 30．下列旅游者的要求中导游员一班情况下不应婉言拒绝的是（B ）。 A．要求传递一块名贵手表 B．要求提供客房送餐服务 C．要求代购一件大衣 D．要求传递一盒精致的寿司 31．导游讲解程序中的核心内容是（D ）。
A．欢迎辞 B．沿途风光讲解 C．欢送辞 D．景点实地讲解 32．发生误机事故后，导游首先应该（B ）。
A．安抚游客 B．报告旅行社及相关部门 C．联系最近的机场送走客人 D．及时通知下一站地接社
33．当领队与团内旅游者之间产生矛盾时，地陪的正确做法是（C ）。 A．支持领队，因为大家是导游服务集体 B．支持旅游者，因为旅游者是服务对象 C．一般不介入，必要时助领队一臂之力
eaders driving a vehicle accident caused by road accidents, 1, 1 people killed and direct economic losses amounting to more than 100,000 yuan. Third, high efficiency and low cost of the bus. Surveys show that, the operating costs of taxis for the 8200/... Is a fundamental priority of the reform, it is a difficult problem that must be solved in the reform process. Clearly, the post consumption averages three years before as a base and fine-tuned on the basis of this single practices must be improved. Improvements to adhere to three principles: first, under the existing policy provisions approved for public servants ' duty consumption standards, calibration, is not contrary to policy. Second, according to the local financial situation and people's sustainability, public servants ' duty consumption standards approved, both financial reach, and people passing through. Third, according to the operational needs of civil servants responsible for authorized public servants ' duty consumption standards, both high and low positions, but also the nature of the work and the workload. In reform of method Shang, approved civil servants positions consumption standard to %unified, and small dispersed\ble, that most positions consumption project should according to policy provides proposed unified standard, consider to ranks, and units and the work task of differences sex, unified of standard should has elastic of and dynamic of, makes regions, and units in implementation unified standard Shi has must of flexible disposal right; but since set of standard must after financial, and audit, sector audit approved Hou to implementation. (C) reform package. Public servants ' duty consumption elasticity of consumption to limit consumption, turning mess into kitchen after dinner, follow the civil servant with a how to use personal title subsidies, or how to manage a personal duty consumption use of subsidies. Therefore, we must establish and perfect with public servants ' duty consumption monetization reform support of the series of governance systems such as the civil service examination of responsibility, system, low fault investigation system, the report said. While other measures to keep up. Discipline inspection and supervision organs, financial, auditing departments should strengthen supervision and inspection of public servants ' duty consumption monetization reform progress, to strengthen the reform of public servants ' duty consumption monetization system, measures to develop and monitor the implementation of inspection, not consumption as required, even shifting consumer behavior to stop, serious cases to deal with. Three ideas, public servants ' duty consumption monetization reform of politics, the economy and the deepening of the reform, public servants ' duty consumption as somewhere between a reform also demonstrated its importance and urgency. First of all, civil servants especially party and Government leaders and public servants ' duty consumption there are big drawbacks. NPC deputies and CPPCC members and the broad masses are concerned about. Secondly, theposition-related consumption of civil servants has been swept by finance, consumer, regardless of cost, extravagance and waste in the civil service position-related consumption, abuse, corruption and embezzlement, corruption is important. Then, under the conditions of market economy, how to reform the existing civil duty consumption management, explores a source to prevent and curb the post consumption corruption way, is currently a major issue faced by honest work. Recently, I conducted research on this issue, this problem on some humble opinions. First, the existing public servants ' duty consumption the main problems seen from the investigation and reasons, in recent years, public servants ' duty consumption caused by the abuses and not a person of integrity, is one of the major problems in the party in Government, its operation order have a negative effect on the party and Government organs, seriously damaging the image of the party and the Government, undermining the relationship between party and the masses, effect, opening up and economic construction. From I County in recent years of governance situation see, positions consumption in the produced of \ndering four a features: a is positions consumption system lost has due of binding, right is greater than rules, and right is greater than method of phenomenon more highlight; II is in positions consumption in the Camera Obscura operation, using terms, will positions consumption into has personal consumption, will corporate points to into personal points to, makes positions consumption in some aspects has into positions enjoy and self-dealing of means; three is to positions consumption for name, fraud, false impersonator, Trend of negative corruption phenomena such as corruption and misappropriation; four palaces, follow the fashion, rivalries, wasteful, and post consumption became a symbol of showing off their individual capacities. Caused by public servants ' duty consumption of many \non in which people reflect the biggest problems are: (a) the official car problems. Mainly in three aspects: one is the larger buses cost expenditure. According to statistics, until November 2003, XX County township Department bus 159 cars, which department owns the bus 145 vehicles, and showed an increasing trend. Financial expenses cost per bus per year to 35,000 yuan, and in fact every cost up to 50,000 yuan. Some units also hiring temporary drivers and expenditure on wages and subsidies. Necessary to \but also \ding to larger expenses. Second, gongchesiyong breed unhealthy tendencies. Some people believe that now some bus drivers use one-third, one-third leading private one-third used for official purposes. Some public servants, especially leading officials motoring, cars for private purposes, violating the self-discipline regulations, and even lead to traffic accidents. According to statistics from related departments, since 2004, the correct investigation in our County serves nearly 30 cars for private purposes, only the first half of this year, cars for private purposes orD．主持正义，支持正确的一方
34．导游人员为调节旅游者在旅游过程中的心理状态失衡所提供的服务是（B）。 A．情感服务 B．心理服务 C．游览服务 D．增值服务 35．下列属于法国人的个性和心理特征的是（B ）。
A．开朗，大方，爱结交朋友 B．喜自由，易激动，爱享受生活 C．热情，无拘无束，热爱生活 D．踏实，勤奋，不尚虚文
36．旅游者由于受到生活地域、教育程度、家庭环境等因素的影响，会形成不同的气质和行为表现，下列特征属于忧郁型旅游者的是（B ）。 A．好思寡言，追求旅游的意境和品位
B．重感情轻知识，重细节轻整体，喜欢自己静静的欣赏 C．喜欢集体生活和参与性强的游览项目
D．好动不好静，好观赏不好思索，好独自活动不好集体游览 37．人与物之间暂时建立的一种相对超然的审美关系是指（C ）。
A．审美的角度 B．审美的空间距离 C．审美的心理距离 D．审美的观赏时机 38．“横看成岭侧成峰，远近高低各不同”。该诗句蕴含的观景赏美方法是（A ）。 A．观赏距离和位置 B．观赏时机 C．观赏节奏 D．静态观赏
39．既是旅行社全部工作的主体和中心，又是旅行社日常运作的基本内容和形式的是（C ）。 A．旅游接待 B．市场调查 C．业务操作 D．销售旅游产品
40．在南京随团旅行，旅游者可自愿参加观看晚会的活动，这类晚间文娱活动属于旅行社提供的（C ）。
A．单项委托服务 B．旅游咨询服务 C．选择性旅游服务 D．旅游导游服务 41．游客在野外被毒蛇咬伤，导游员首先应该（B ）。
A．用苏打水清洗伤口 B．包扎伤口上方，减缓血液循环 C．用刀片划开伤口排毒 D．立即送客人到医院抢救
eaders driving a vehicle accident caused by road accidents, 1, 1 people killed and direct economic losses amounting to more than 100,000 yuan. Third, high efficiency and low cost of the bus. Surveys show that, the operating costs of taxis for the 8200/... Is a fundamental priority of the reform, it is a difficult problem that must be solved in the reform process. Clearly, the post consumption averages three years before as a base and fine-tuned on the basis of this single practices must be improved. Improvements to adhere to three principles: first, under the existing policy provisions approved for public servants ' duty consumption standards, calibration, is not contrary to policy. Second, according to the local financial situation and people's sustainability, public servants ' duty consumption standards approved, both financial reach, and people passing through. Third, according to the operational needs of civil servants responsible for authorized public servants ' duty consumption standards, both high and low positions, but also the nature of the work and the workload. In reform of method Shang, approved civil servants positions consumption standard to %unified, and small dispersed\ble, that most positions consumption project should according to policy provides proposed unified standard, consider to ranks, and units and the work task of differences sex, unified of standard should has elastic of and dynamic of, makes regions, and units in implementation unified standard Shi has must of flexible disposal right; but since set of standard must after financial, and audit, sector audit approved Hou to implementation. (C) reform package. Public servants ' duty consumption elasticity of consumption to limit consumption, turning mess into kitchen after dinner, follow the civil servant with a how to use personal title subsidies, or how to manage a personal duty consumption use of subsidies. Therefore, we must establish and perfect with public servants ' duty consumption monetization reform support of the series of governance systems such as the civil service examination of responsibility, system, low fault investigation system, the report said. While other measures to keep up. Discipline inspection and supervision organs, financial, auditing departments should strengthen supervision and inspection of public servants ' duty consumption monetization reform progress, to strengthen the reform of public servants ' duty consumption monetization system, measures to develop and monitor the implementation of inspection, not consumption as required, even shifting consumer behavior to stop, serious cases to deal with. Three ideas, public servants ' duty consumption monetization reform of politics, the economy and the deepening of the reform, public servants ' duty consumption as somewhere between a reform also demonstrated its importance and urgency. First of all, civil servants especially party and Government leaders and public servants ' duty consumption there are big drawbacks. NPC deputies and CPPCC members and the broad masses are concerned about. Secondly, the