Janet ：What’s that?
Kate ：When my dad calls, I ask him for more money! He usually says no, but at least I get to hear his voice!
Janet ：Maybe. I’m sorry to take up your time, Kate, but I must go now. Bye! Kate ：Wait a minute …!
Conversation2
Kate ：I think I may have upset Janet last night. Mark ：What happened?
Kate ：She came to see me. I was busy doing an essay but I was really pleased to see her. She’d had a call from home, and said she was feeling homesick.
Mark ：Poor kid! It must be tough on you guys, living so far away from home.
Kate ：I tried to make her laugh, told her not to worry about it, and that it was normal to feel miserable. Suddenly she looked miserable, and then she got up and said, “I must go now” and left my room. It was really sudden. I felt as if I’d said something wrong.
Mark ：Maybe she was just being polite. It was probably because she realized you were working and didn’t want to disturb you.
Kate ：I just wonder if she found it difficult to talk about her feelings with me. Maybe I shouldn’t have tried to make her laugh? Perhaps she thought I wasn’t taking her seriously.
Mark ：I wouldn’t worry about it. Put yourself in her shoes. How would you feel if you were a student at college in China? Kate ：I know. That’s why I feel bad. If only she had stayed longer! I wish I could have helped her more.
Janet ：Hey, everyone!
Mark ：Hi Janet, you look cheerful!
Janet ：Yes, I’ve just got my essay back. I got an alpha minus! Kate ：What an amazing grade! Well done. Mark ：I’m really happy for you, Janet. Janet ：I feel on top of the world!
Outside view
Sebastien
Hi. I’m Sebastien. I’m from Germany. Um, the idea of IQ of a measure of your brain power has been around for a while, but recently there’s been this new idea of the EQ – your emotional quotient. And by now, it’s actually almost being regarded as more important. If you look at it, businesses will … Well, they will prefer employing people with great EQ. Well, of course, IQ cannot be disregarded, but um, EQ does have its importance as well. Uh, I believe that, um, … I mean, people, most people will have, um, their basic means of communicating with other people. Most people are somewhat socially adept, and just like most people have, you know, a basic general knowledge. But then, what I think really is the difference between
IQ and EQ, I mean, you can have a “brainiac”, and they will be great at most things they do, but if you just can’t get along with him, if you just can’t communicate with him, I mean, you know, he’s
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not really that useful.
Kim
Hi. This is Kim. I’m originally from Korea, and I was raised in California. And today, we are going to talk about the differences between IQ and EQ – IQ meaning your intelligence, EQ meaning your emotions. Now, in … When I was, when I was a little, little boy in Korea, I had to take … I think I’d taken like two or three IQ tests before the age of ten, which is when I moved to California. So, I guess we stress a lot of importance on intelligence, on having great IQ scores. But after I moved to the States, I learnt how to associate with people, and along the lines that this word EQ came up, you know, emotional, caring about … It’s basically how you deal with people, how you make people feel, and how people make you feel.
I think they’re equally as, as important, but it seems that in the Eastern world they kind of stress on that a lot more back in the days. But I think again, you know, now that with Internet and people are communicating so much faster, there’s a better mixture of the two I think. There’s a stress on EQ in Korea as well, and a stress on IQ in the States. Thank you. Ted
Hello. My name is Ted, and I’m from the United States of America. Today, I’m going to talk a little bit about IQ or EQ – which is most important, or which is more important. Now, for a long time when I was growing up, people said, “IQ. What’s your IQ? Take an IQ test.” But then EQ, your emotions, how you interact with people, that became very important. And I think they’re … that people might be onto something with that, because your EQ – how you deal with people, how you interact with people – is important. Now, a big part of this, in my opinion, is listening. I know I’m talking a lot right now, but if you want to get along well with people, you have to listen to them, so just take a minute, maybe shut your mouth for a minute, and listen to others, and then you can understand and communicate with them in a better way. So, part of EQ, I think, is listening – listening to others – and it can be more important than IQ.
Listening in
Passage1 Presenter
We’re fortunate to have as our guest today Dr Jenna Hudson, who has just written a book about how colours affect us in our surroundings, especially in the world of advertising. It’s called Market Colours. Dr Hudson, which are the most common colours in advertising and marketing? Dr Hudson
Well, of course, it depends what image the marketing team wish to project with their products. So for example, we often think of blue as a cold colour, but it also makes you feel peaceful, quiet, and it doesn’t suggest strong emotions. So it’s a favourite for banks and insurance companies, who wish to suggest the image that they are trustworthy. And for selling products, it’s often used to suggest something is pure and fresh. What about red?
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You can sell almost anything with red. It’s a hot colour, which suggests a feeling of energy and even passion. It grabs your attention, and can make people buy almost anything. You often see red on magazine covers. But if you use it too much, it looks cheap and may make people tired. And orange has a similar effect to red, it’s upbeat and happy, it suggests pleasant feelings and images. Most people react well to orange, and it’s especially popular in advertising and on packaging for baked food.
What about yellow, for instance?
Yellow is the colour of sunshine and it’s a positive, happy colour, so it’s used a lot in advertising. But it’s also often used for warning signs, direction signs, and so on, where you have to read the message quickly and at a distance.
What about less popular colours for advertising?
Surprisingly, green isn’t used much in advertising except for garden products. It’s friendly and restful. It can be cool and soothing, the colour of apples and mint, but it can also be quite strong and many people associate it with unpleasant ideas of decay or slimy creatures. But most colours are not primary colours, they’re a combination. Absolutely. So yellow-orange is common, and often used to give animpression of style and class, it looks like gold. But it’s not often used in letters because it’s not very strong. And yellow-green reminds people of feeling sick.
Blue-green works well as a cool colour, suggesting freshness, and is sometimes
used for toothpaste products, bathroom products, food and household cleaning products. It has many of the advantages of blue without the disadvantages of green. Fascinating.Thank you very much, Dr Scripts
Hudson. Market Colours by Dr Jenna Hudson is on sale from next week, priced ￡15.99 …
Passage2
Presenter ：What makes you embarrassed, Sally?
Sally ：Oh, I’m easily embarrassed. If anybody notices me or looks at me, I get very embarrassed. When people sing me Happy Birthday on my birthday, I get very embarrassed. Presenter ：And what makes you upset?
Sally ：When people are selfish, people who think only of themselves. And cruelty – I can’t bear people who are cruel, especially to animals or children. Presenter ：Jake, what makes you depressed?
Jake ：I hate it when it rains, and I don’t like people who look down on me, who think they’re superior to me without any reason.
Presenter ：And what makes you angry?
Jake ：When people don’t behave properly in public, bad behaviour like dropping litter or people pushing each other on the bus or the train.
Presenter ：Andrew, what makes you cheerful? Andrew ：I like to see everyone around me being happy and having a positive attitude towards the future, optimistic people.
Presenter ：And what makes you jealous?
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Andrew ：Well, to be honest, I just never feel jealous. I can’t see the point of it. Presenter ：Monica, what makes you proud?
Monica ：I’m proud when I’m successful, especially in my work. Being recognized by my boss for what I can do makes me feel really proud. Oh, and my family. I’m very proud of them. Presenter ：And what makes you nervous?
Monica ：Every time I teach a new class. The night before I’m very nervous. You don’t know what the kids are going to be like and how they might behave, or if they’re going to like you. Presenter ：Anything else?
Monica ：Doing interviews like this.
Unit 3 Crime watch
Inside view Conversation1
Kate ：So, what did you think of the movie? Mark ：It was good but I thought it was too long. Kate ：Yes, me too.
Kate ：Hey, where’s my bike? I don’t believe it! It’s gone! Mark ：It was next to mine, you chained it up! Kate ：Someone’s stolen it! Oh, how could they! Mark ：Oh, Kate!
Kate ：How could someone have done this! The creep! Mark ：It’s a really mean thing to do, steal a bike.
Kate ：It was a mountain bike and it cost a fortune – I don’t have the money to buy another one. Mark ：Listen, I’ll go down the street and see if I can see anyone with it. Why don’t you go into that shop and see if they’ve seen anything suspicious? I’ll be back in a minute. Kate ：OK. …
Kate ：Well?
Mark ：No luck. What did they say in the shop?
Kate ：I asked the shopkeeper if she’d seen anything – Mark ：And?
Kate ：She said she hadn’t. I guess it was a long shot. She advised me to report it to the police. But according to her, bikes get stolen all the time around here. Mark ：Listen, let’s get back so you can report it. Kate ：I’ve got no bike. I’m just so upset! Mark ：It’s not far to college. Come on!
Conversation2
Mark ：So did you ring the police?
Kate ：Yes. I went to the police station to report it. Mark ：What did they say?
Kate ：No one’s found it. This woman said that Oxford has the fifth highest rate of bike theft
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in the country!
Mark ：You’re joking!
Kate ：That’s what she said. Mark ：What else did she say? Kate ：She told me that sometimes you do get bikes back – the thieves use them and then abandon them, apparently, and then people find them and report them. Mark ：So you might get it back.
Kate ：I hope so, Mark, I really do. It’s just too much you know? But … um … what else? She told me to go to this sale they have of abandoned bikes. She thinks I might find it there. But it’s only every two months, I can’t wait till then! Honestly, Mark, I’m really furious! Mark ：You can always buy a cheap bike on eBay.
Kate ：Hello … Speaking … You found it! Where was it? Is it …? Oh, that’s fantastic news! There was a lamp and a basket on it … Right … OK, thank you, I’ll be in tomorrow morning to pick it up. Unbelievable! This guy found it! Mark ：Brilliant! Was that the police?
Kate ：Yes. What they said was, someone dumped it outside this guy’s backyard. Mark ：That’s so strange!
Kate ：The lamp’s been stolen and the basket.
Mark ：Forget about it! You’re lucky to get it back!
Outside view
Part1 Presenter
Dodgy deals aren’t the only problems associated with doorstep sellers. Your doorstep presents these unannounced visitors with a real opportunity to undertake distraction burglary where they often pose as bogus officials to gain access to your home.
I’m joined now by Ian Holt, from Thames Valley Police. Ian, just outline for me what does distraction burglary actually entail? Ian Holt
Well basically what happens is, somebody uses a story to get inside somebody’s house and then they steal items, usually cash or small items of jewellery. Presenter
And what are the different techniques that are commonly used? Ian Holt
Well basically the er … the people that commit this crime move from area to area, er … they will look at an area, they will try and pick a particular target and they can find that by looking at property, it may beer, an uncut garden, it may be repairs that need doing to the property. Something that indicates that there’s, there’s a vulnerable person in there. It … usually, it’s an elderly person that lives there. Is this quite a common problem now? It is becoming more common. To get it in perspective, of the 14,000 burglaries that were in Thames Valley last year, we had reported 800 crimes of distraction burglary.
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