√ fly to Madrid on July 19
√ visit some museums (not sure)
√ take a tour of the city and see the sights √ go home on July 22
First, I'm going to arrive in Lisbon, Portugal, on July 6th. I'm going to check in at the Tivoli Hotel. Then maybe I'll go shopping ...
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ B Write five things you need to remember before you go on vacation. 1. I have to pick up my plane ticket. 2. ___________________________ 3. ___________________________ 4. ___________________________ 5. ___________________________
6 OK. No problem!
1 Write responses to these requests. Use it or them. 1. Please take out the trash. OK, I'll take it out. 2. Please put the dishes away. ______________________ 3. Hang up the towels.
______________________ 4. Turn off the lights, please. ______________________ 5. Turn on the radio.
______________________
2 Two-part verbs
A Use the words in the box to make two-part verbs. (You may use words more than once.) away down off on out up 1. clean up 6. take _______ 2. hang ________ 7. take _______ 3. let ________ 8. throw _______ 4. pick ________ 9. turn ________ 5. put _________ 10. turn _______
B Make requests with two-part verbs in part A. Then give a reason for making the request. 1. Please clean up your room. It's dirty. 2. ____________________________ 3. ____________________________ 4. ____________________________ 5. ____________________________
3 Choose the correct word.
1. Hang up your pants. (books / pants / trash) 2. Take out the ________ . (groceries / trash / yard) 3. Turn down the ________ . (garbage / TV / toys) 4. Pick up your ________ . (lights / things / yard)
5. Put away your ________ . (clothes / microwave / dog) 6. Turn on the ________ . (newspapers / mess / radio) 4 What's your excuse?
A Complete these requests. Use the sentences in the box. □ It's a mess.
□√ They shouldn't be on the floor.
□ It's too loud. □ The milk is getting warm.
□ They're dirty.
1. Pick up your clothes, please. They shouldn't be on the floor. 2. Please put the groceries away. ________________________ 3. Take your shoes off. __________________________
4. Clean up the kitchen, please. ________________________ 5. Turn down the music. ________________________ B Write an excuse for each request in part A.
1. Sorry, but there isn't enough room in my closet. 2. _____________________________________ 3. _____________________________________ 4. _____________________________________ 5. _____________________________________ 5 The power of persuasion
A How do you make a request? What do you do when someone says \ B Read this article. Persuasion Strategies
In many situations, people try to persuade others to do things; however, most people are not aware of how they persuade others. Three different strategies are often used by couples and by people in business: a \Strategy Couples Managers · I get angry and make the other person give in. · I just order the person to do what I ask. · Well, first, I try to make the other person · I say that I won't give the person a good feel stupid. report on his or her work. · I say I’ll leave if my spouse does not · I get others to support my request. agree. ·I act warm and charming before I bring up the subject. ·I am so nice that the other person cannot refuse. · I act very humble while I'm making my request. · I make the person feel important by saying that she or he has the brains and experience to do what I want. Hard Soft
Fair · I say I'll give up a little if the other · I offer to exchange favors: You do this person gives up a little. for me and I'll do something for you, · We discuss our views without arguing. · I explain the reason for my request. C Look at what these people say. Are they examples of hard, soft, or fair strategies?
1. Wife to husband: Hey, honey. You know, you make the very best coffee. Could I have a cup of that terrific coffee? Strategy: ________
2. Father to daughter: Pick up that mess in your room, right now. Can't you do anything right?
Strategy: ________
3. Boss to secretary: I need you to stay late tonight to finish a report. You can leave work early tomorrow. Is that OK? Strategy: ________
D Which strategy do you use most often? Which strategy do you think is the most effective? 6 Rewrite these sentences. Find another way to say each sentence using the words given.
1. Take your feet off my chair. (Can) Can you take your feet off my chair, please? 2. Take this form to the office. (Would you mind) ________ 3. Please turn the CD player down. (Could) ________ 4. Don't leave the door open. (Would you mind) ________ 5. Let me share your book. (Would) ________ 6. Pass me that book, please. (Can) ________ 7 Choose the correct responses. 1. A: Could you lend me some money? B: Oh, sure. · Oh, sure. · Oh, sorry. · No, thanks.
2. A: Would you mind helping me? B: ________ · Sorry, I can't right now. · No, thanks.
· I forget.
3. A: By the way, you're sitting in my seat. B: ________ · I'll close it. · Not right now.
· Excuse me. I didn't realize. 4. A: Would you like to come in? B: ________ · That's no excuse. · Sorry, I forgot. · All right. Thanks.
5. A: Would you mind not taking all the coffee? B: ________ · OK, thanks.
· I'm sorry, I'll make some more. · Excuse me. I'll drink it all. 6. A: Can you turn the radio up? B: ________ · No problem. · You could, too.
· I'll make sure.
8 For each complaint, apologize and either give an excuse, admit a mistake, make an offer, or make a promise.
1. Customer: This steak is very tough. I can't eat it. Waiter: Oh, I'm sorry I'll get you another one. 2. Steven: You're late! I've been waiting for you for half an hour! Katie: ___________________________________________
3. Roommate 1: Could you turn the television down? I'm trying to study and the noise is bothering me.
Roommate 2: ______________________________________ 4. Father: You didn't mail the letters this morning.