计算机、软件相关专业就业方向及所需技能(4)

and development of standard operating procedures. . Provide marketing strategies for the service desk. . Act as an incident coordinator to ensure customer satisfaction. Job Specific Competencies: . Business Orientation . Critical Thinking and Problem Solving . Persuasion and Influence . Self-Awareness and Self-Management . Work Collaboration . English (reading and writing essential, speech and listening a big plus) . Be able to work with remote teams and leadership 1 Duties and Responsibilities: ? Analyzes business requirements to create appropriate software test plans and test cases. ? Develops software test systems (i.e. testing harness as appropriate), using scientific analysis and problem-solving skills to predict and measure outcome and consequences of design. ? Ensure that the system meets all end user quality expectations. ? Responsible for making sure that proper test environment is proposed and put in place to enable all types and level of testing. ? Consults with team members for testing plans, documentation, user education, and software support. Quality assurance team lead Job Description ? Supports software system testing and validation procedures. ? Provides technical support including troubleshooting and diagnostics as needed. ? Consults, advises and educates leaders and other associates through presentations. ? Prioritizes and manages multiple tasks at once. Requirements: ? Bachelor’s degree or higher in Computer Science, Information Technology or Information Systems, with 5+ years of experience with some or all of the following: o Expertise with Quick Test Professional (QTP) or any other equivalent testing tools o Experience developing scripts to automate user interface testing using QTP o Strong Java Server side knowledge o Familiarity with JBOSS application server o Strong SQL and PL/SQL exposure o Experience working in both Windows and Linux platforms o Familiarity with database design and structure o Should have some experience with code management (version control systems) and software build tools (Ant, make, Maven, etc) 1 Duties and Responsibilities: Defines, organizes, plans, leads, integrates, controls and carries out project plans to stakeholders/clients. Selects contracts and oversees project team. Schedules project in logical steps and budgets time required to meet deadlines. Partners with various functional groups to ensure client deliverables are executed within scope, time and budget constraints. Collaborates with various functional groups to guarantee appropriate resource allocation. Inspects and reviews projects to ensure adherence to project standards; monitors compliance with codes and regulations. Project manager Identifies, manages and mitigates risk by anticipating barriers to project success. Communicates status, issues, problems and feedback to client/stakeholders and teams. Consults, advises and collaborates with Acxiom management, internal teams and high level client management through discussion meetings, presentations and other various methods of communication using the appropriate level of technical granularity. Utilizes standard methodologies to ensure project integrity. Participates in defining and documenting principles, models and standards that address business goals and requirements. Keeps informed of latest industry news, trends, products, services, competitors and relevant existing and emerging technologies. 1 SYSTEMS ENGINEER/ARCHITECT/ADMIN PL (Support Engineer) Requirements: -BS in Computer Science, Information Systems, or a similar technical degree -2+ years of experience in a client/customer service-related function, relevant field, or equivalent experience -2+ years of experience in a production support environment, relevant field, or equivalent experience -Excellent customer service skills -Outstanding written and verbal communication skills; Must be able to explain technical concepts to non-technical users and serve as the link between users and various technical staff -Ability to learn new technologies quickly -Superior analytical/troubleshooting skills; Must be able to demonstrate the understanding of complex technical details -Must be detail-oriented and have the ability to problem solve under tight time constraints -Must be able to handle multiple tasks at the same time -Ability to shift priorities on the fly; Must be able to factor in business needs, including client impact and urgency during case prioritization -Must be flexible with work schedule Required Technical Skills: -Oracle (RDBMS) -SQL, PL / SQL -OLAP, Data Warehouses -Unix / Solaris / Linux -Windows 2K, XP, Vista -Outlook / Excel / Word 1 RESPONSIBILITIES MAY INCLUDE (BUT NOT BE LIMITED TO): Assist the client service team in preparing materials for data delivery and other tasks Assist the team in daily process program Other project-specific activities as directed by client service team QUALIFICATIONS Client Delivery Analyst 软件产品专员 Strong written and verbal English (or Japanese) skills in a business environment is a must. Be keen on Computer knowledge Good communication skills Responsible and careful Quick learner and adapter Knowledge of SQL and Database is not required but can be a plus Bachelor degree or above 1 Responsibilities ? Handle various requests of database projects from client services. ? Design and document architecture and procedures around production databases. ? Develop complex database store procedures, functions and triggers. ? Work with the client services team to figure out the solution and process of the requirements related to database. ? Participate in data analysis. Skills required ? Rich knowledge of the theory on relationship Client Delivery Analyst 数据处理专员 database. ? 1+ years experience on MS SQL database. ? Strong experience of SQL, T-SQL is must. ? Excellent problem solving and communication skills. ? Innovative and solution thinking abilities and willing to take any challenge. ? Excellent analytical skills and logical thinking capability. ? Knowledge of VB, java, ASP is an advantage. ? Can work independently, easy to work with and strong team work spirit. Education and Experience ? Bachelor’s Degree level. ? Written and spoken English. ? MSDBA is preferred. 1 *Perform job role according to defined testing standards and procedures. *Continuous Improvement – Continuously review and help define new standards and procedures within the organization to improve efficiencies and quality. Nice to Have Testing Skills: Proven ability to create test cases, test data, and Job Description_ Tester test procedures. Experience with HP Quality Center and/or Performance Center Test Tools Tools: *Database – understanding of Oracle *Operating Systems – Unix *Programming Languages – SQL; Nice to Have - C, C++, Perl Network Engineer 1 Essential ? Knowledge of common LAN technologies including Ethernet ? Knowledge of common WAN technologies such as Frame Relay and MPLS ? Knowledge of common IP routing protocols ? Familiarity with basic network hardware such as switches and routers ? Demonstrated troubleshooting ability ? Good spoken and written English (ability to speak with associates in the US) Desirable . Experience with Cisco hardware and IOS . Experience with site-to-site VPN implementations . Exposure to Checkpoint firewalls . Any experience with Windows and/or Linux Server administration would be well regarded Personal Qualities . Proactive and organised, with excellent time management and planning skills . Able to work independently as well as in a team . Ability to work well under pressure . Ability to run multiple tasks at the same time . Excellent communication skills . Confidence to challenge intelligently . Self motivated 1 Duties and Responsibilities include: *Install and configure database management system software *Monitor and tune the database for improved performance *Develop and implement backup and recovery strategies *Implement capacity planning for databases *Serve in an administrative role regarding database Database Administrator privileges, security, and migration *Create migration strategies for data *Implement strategies to maintain efficient programs, and develop strategies to test and enhance system performance *Develop policies and procedures for system operations to better serve clients *Present database management solutions to clients (predominantly internal) *Provide support to application development teams and