Hotel service

2018-12-03 19:41

Hotel Services

The services that a modern hotel, especially a deluxe hotel provides for its guests are getting more and more extensive and sophisticated(精细的). The thousands of hotels all around the world compete with one another in adding new temptations to the already dazzling array of services. Travelers, on business or for pleasure, have never been so comfortably, luxuriously and conveniently accommodated, so meticulously served, so well fed and so happily entertained. The present day traveler can have all the comfort of his/her home throughout his trip and in most cases even find himself more comfortable and pampered. These luxurious hotels have become, in a very real sense, more comfortable \away from home\hotel can expect to enjoy. It will give you an idea just how these luxury hotels go out of their way (不怕麻烦)to please their clients. 1) Airport limousine

2) Free advance reservation of hotel rooms in other cities 3) 24 hours room service

4) Valet services (dry clean, pressing and laundry) 5) In-house doctor

6) international cuisine (French, Chinese,Italian, Japanese and American) 7) Business center 8) Fitness center

9) International courier service 10)International direct dialing

11)Room with telephone, color T.V. set, in一house music, radio, coffee maker,in-house movie, a international newspaper, refrigerator-mini bar, and private bathroom with telephone extension and bathroom scales 12)Morning call service 13)Shoeshining service 14)Telex service

15)Post office

16)Bank office(money exchange)

17)Ticketing(airline, railway and special performance) 18)Guided local tours

19)Free maps and brochures and entertainment guide 20)Shopping arcade 21)Game room 22)Ice cream parlor 23)Florist

24)Barber's and hair dresser's 25)Massage parlor 26)Sauna room 27)Swimming pool 28)Outdoor tennis 29)Racquet ballroom 30)Pool(撞球) room 31)Mini-golf 32)Bowling alleys

33)Bill and check room service 34)Taxi service 35)Car hire(rental) 36)Baby-sitting 37)Secretarial service 38)Translators 39)Banquet facilities

40)Function rooms for seminars, presentations, etc. 41)Night club with live floor show 42) Discotheque(迪斯科舞厅) 43)Lobby and poolside bars

44)Delicatessen(熟食店)

45)Boutique (专卖流行商品的小店)

Introduction to a Hotel by a Tour Guide

Ladies and Gentlemen:

May I have your attention please? I’d like to say a few words about the hotel we’re going to stay in. This hotel is a first-rate hotel and has been chosen as the favorite place to stay by VIPs, state guests and business persons from many countries. There are over 300 rooms of international standard, including single rooms, double rooms and presidential suites. There are five spacious Chinese dining halls offering all styles of Chinese cooking. They are located on the first floor. On the second floor, there is a deluxe western-style dining hall. Tomorrow morning, we are going to have our breakfast there. There are also large and small banquet halls, a bar, a 24-hour café and an outdoor patio with drinks. If you want to do some exercise, you can to the fitness center or the billiard room, the bowling alley or the indoor swimming pool. They are ready to serve you at your convenience. If you want to know more details, you can get a brochure about he hotel from the Reception Desk. If you have any questions, please feel free to ask me. Thank you for your attention.

Features of Chinese Cuisine

Chinese cuisine, rich and colorful, has, as its main features diversified color, aromatic flavor, and excellent taste. With these three characteristics, Chinese cuisine is not only tasty but also a work of art for people to appreciate.

To make real Chinese food, none of the three characteristics - color, aroma and delicious taste should be excluded.

Diversified Colors:

Food with diversified color can usually greatly arouse people's appetite. For many years, Chinese food preparation has paid attention to aesthetic appearance.

To have a bright, pleased and harmonious color is one of the main principles when cooking Chinese food. To achieve this, add two or three ingredients with different colors are added as decoration to complement the main ingredient. Thus, it is not only the taste of Chinese cuisine that makes you amazed but also its aesthetic value.

Aromatic Flavor:

Chinese people attach great importance to the aroma of the dish. Usually aniseed(八角), Chinese prickly(多刺的) ash seeds, cinnamon(桂皮) and other spices are added to help dispel the ingredients' particular smells, such as foul, fishy and mutton smells. Also some other flavors like shallot, ginger, garlic or chili, cooking wine and sesame oil are added to make the food fragrant in flavor.

Excellent Taste:

Regarded as the soul of the Chinese dish, taste can be divided into five classes - sweet, sour, bitter, hot and salty. Seasoning such as soy sauce, sugar, vinegar and salt in proper amount and in different sequences, contribute to the taste of the dish. In the vast land of China, there are eating habits of ‘South-Sweet, North-Salty, East-Hot and West-Sour’according to the different tastes of the people. Those in southern China like to add more sugar when cooking than others. Jiangsu Cuisine, one of the Chinese ‘Eight Cuisines’is representative of ‘South-Sweet’. Shandong Cuisine feature more salt and people living in Hunan, Hubei, Jiangxi, Guizhou, Sichuan like chili best. Sour flavor is favored by Shanxi, Fujian, Guangxi people and the northeasterners.

When a banquet is held, usually ten to twelve people sit around a table to enjoy the feast. Delicious hot and cold dishes with different tastes and flavors cooked in different ways are served. Together with the diversified colors of the dishes, everyone can't help marveling at the rich Chinese dietetic culture.

Eight Cuisines of China

Chinese cuisine has a number of different kinds, but the most influential and typical known by the public are the ‘Eight Cuisines’. These are as follows: Shandong Cuisine, Sichuan Cuisine, Guangdong Cuisine, Fujian Cuisine , Jiangsu Cuisine, Zhejiang Cuisine, Hunan Cuisine, and Anhui Cuisine . The essential factors that establish the form of a type are complex and include history, cooking features, geography, climate, resources and life styles. Cuisines from different regions are so distinctive that sometimes despite the fact that two areas are geographical neighbors their cooking styles are completely different.

Shandong Cuisine

This is the local flavor of Jinan City and Jiaodong peninsula derived from (由来)the use of shallots and garlic. Both restaurant chefs and those in families are expert in cooking seafood, soups, meat and offal. The recipes are those that once delighted the royal court and were served to the emperor. The typical menu can include many delicate dishes such as:

Braised abalone - smooth, delicate, fresh and savory

Sweet and Sour Carp - with crisp exterior and tender fish interior, a little sweet and sour

Bree with a complex - clear, mild and fresh

Guangdong Cuisine

Guangdong Cuisine takes fine rare ingredients and is cooked with polished skills. It emphasizes a flavor which is clear but not light, refreshing but not common, tender but not crude. The saute dishes always rely upon exquisite presentation involving cutting and carving skills. Typical menu here can ultimately embody these characteristics:

Chrysanthemum fish - chefs with adept cutting techniques shape the fish like chrysanthemums, each individual morsel being convenient to enjoy with either chopsticks or forks.


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