13. If one of the following is not an element of good talking, mark it. If all are elements, select E. A. Adaptation B. Voice quality C. Talking style
D. Word choice/vocabulary
E. All are elements of good talking.
14. Which of the following situations would be least appropriate for an oral report? A. Corporate offices wish to explain a controversial issue to stockholders.
B. Corporate officers wish to explain the details of a complex issue to stockholders. C. Company encourages a less formal style of communication. D. The sales staff wishes to demonstrate a new sales campaign.
E. The company wishes to give an overview of company operations to invited guests from the community.