亿折网 13．A.although C．but
B．so D．because
解析：根据句中they still hadn’t done it可知，这里表示转折。 答案：C 14．A.Probably C．Similarly
B．Fortunately D．Obviously
解析：通过作者遇到的问题可知，显而易见，他再也不会和这家公司有往来了。 答案：D 15．A.service C．price
B．attitude D．method
解析：根据前文内容可知，这个公司为他们提供了最差的服务。 答案：A 16．A.imagine C．wonder
B．predict D．study
解析：根据句中It made me shake my head，get frustrated可推断，作者想知道这样的公司怎么会发展。
答案：C 17．A.fool C．follow
B．reach D．count
解析：根据句中through Facebook，Twitter and online review sites可得到答案。 答案：B 18．A.future C．experience
B．reason D．impact
解析：根据句中negative和语境可知，这里指影响。 答案：D 19．A.visit C．appreciate
解析：根据前句内容可知，公司不能忽略客户。 答案：B 20．A.wrong C．hard
B．equally D．specially B．ignore D．leave
解析：根据句中expect to thrive可推断，公司不能错误地对待客户。 答案：A 三、阅读理解
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亿折网 I am a psychologist.I first met Timothy，a quiet，over-weight eleven-year-old boy，when his mother brought him to me to discuss his declining grades.A few minutes with Timothy were enough to confirm that his self-esteem and general happiness were falling right along with them. I asked about Timothy’s typical day.He awoke every morning at six thirty so he could reach his school by eight and arrived home around four thirty each afternoon.He then had a quick snack，followed by either a piano lesson or a lesson with his math tutor.He finished dinner at 7 pm，and then he sat down to do homework for two to three hours.Quickly doing the math in my head，I found that Timothy spent an average of thirteen hours a day at a writing desk.
What if Timothy spent thirteen hours a day at a sewing machine instead of a desk？We would immediately be shocked，because that would be called children being horribly mistreated.Timothy was far from being mistreated，but the mountain of homework he faced daily resulted in a similar consequence—he was being robbed of his childhood.In fact，Timothy had no time to do anything he truly enjoyed，such as playing video games，watching movies，or playing board games with his friends.
Play，however，is a crucial part of healthy child development.It affects children’s creativity，their social skills，and even their brain development.The absence of play，physical exercise，and free-form social interaction takes a serious toll on many children.It can also cause significant health problems like childhood obesity，sleep problems and depression.
Experts in the field recommend the minutes children spend on their homework should be no more than ten times the number of their grade level.As a fifth-grader，Timothy should have no more than fifty minutes a day of homework(instead of three times that amount)．Having an extra two hours an evening to play，relax，or see a friend would soundly benefit any child’s life quality.
本文通过一位名叫Timothy男孩的个案，探讨了学生课业过重的问题。 1．What does the underlined word“them”in the first paragraph probably refer to? A．Timothy’s parents. C．Psychologists.
B．Timothy’s grades. D．The students.
解析：文章结构题。从were falling right along with...可知them所指的东西是正在下降、下滑的东西，正是前面提到的his declining grades。
答案：B
2．Timothy did homework________. A．between 7 pm and 8 pm B．between noon and 4：30 pm C．between 4：30 pm and 7 pm D．between 7 pm and 9 or 10 pm
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