1.3 Contacting Customer Service
If it becomes necessary to contact Glasstech's Customer Service Department for technical assistance, any of the following methods can be used:
2. System Specifications 系统规格
The following is for a Glasstech 915mm (36 in.) wide External Press Bending and Tempering System (EPB-T) equipped with a 21.3m (70 ft.) long roller hearth heater with acceleration conveyors in the exit end section.
下列各参数是针对配置了21.3m（70ft.）长辊底炉加热器的Glasstech 915mm宽外压弯&钢化系统（EPB-T）， 该系统在出口端还配有加速传送装置。
2.1 Capacity and Performance产能和性能: 2.1.1 Glass Thickness玻璃厚度:
? Minimum最小: 3.0mm (+0.2, -0.0mm)
? Maximum最大: 6.0mm (+ 0.0mm, - 0.2mm)
2.1.2 Glass Size玻璃尺寸:
? Maximum Single Piece最大单件:
o Length: 1220mm (48 in.) in the direction of travel 长度：行程方向1220mm (48 in.)
o Width: 864mm (34 in.) transverse to the direction of travel 宽度：反行程方向864mm (34 in.)
? Minimum Single Piece; Standard Configuration最小单件；标准配置: o Length: 254mm (10 in.) in the direction of travel and 长度：行程方向254mm (10 in.)
o Width: 228mm (9 in.) transverse to the direction of travel. 宽度：反行程方向864mm (34 in.)
? Two Up Loading Configuration in a Side by Side Orientation with short edge leading 两个向上装件结构，并排放置并带有较短的前沿 o Maximum Single Piece Size 最大单件尺寸： ? Length: 1220mm (48 in.) in direction of flow 长度：流程方向1220mm （48 in.）
? Width: 350 mm (13.7 in.) transverse to the direction of travel 宽度：反行程方向350 mm (13.7 in.)
2.1.3 Production Rate based on a 1000 millimeter long load生产率，基于1000毫米长装件量: 玻璃厚度（mm） 3.0 3.5 4.0 5.0
每小时装件量 360 342 300 257 Production rates are based on standard soda lime glass without any high performance low e coating. 该生产率是按不含高性能Low-E涂膜的标准钠钙玻璃计算的。
2.1.4 Cloth Change Time (glass to glass)换布时间（玻璃间）: ? Twenty (20) minutes 20分钟
2.1.5 Depth of Bend (Utilizing the maximum size glass, 1220mm X 864 mm) 弯深（按最大尺寸玻璃算，1220mm X 864 mm） ? Major Axis长径: 84.8 mm (3.3 in.) ? Minor Axis短径: 31.0 mm (1.2 in.) ? Total Depth总深度: 115.8 mm (4.5 in.)
2.1.6 Radius of Curvature弧度半径:
? Major Axis Minimum: 1143mm (45 in.) transverse to the direction of travel 长径最小值：行程相反方向1143mm (45 in.)
? Minor Axis Minimum: 6000mm (236.2 in.) along direction of travel 短径最小值：行程方向6000mm (236.2 in.)
2.1.7 Perimeter Off-Form周长失准:
? 1.0mm measured on an off-set gauge based on support pins located within 10 mm of the edge. Other support locations will be evaluated.
以在边缘10mm以内的支撑脚为基准，用偏移量规测量的值为1.0mm。其它支撑点可以估值。
2.1.8 Perimeter Rate of Change 周长变化率 ? 1 mm in 100 mm distance 100 mm距离内1mm
2.1.9 Body Off-Form主体失准:
? 1.5mm for one dedicated part per tool (Individual Part size up to 864mm by 1220mm) 每个工具一特定部件为1.5 mm（单个零件尺寸最大为864mm/1220mm）
2.1.10 Curvature at Holder Location支架点曲率:
? Tolerance for the curvature in the holder area shall be less than or equal to 0.5mm ±0.5mm 支撑区弧度曲率公差在0.5mm ±0.5mm以下。
? The measurement of this curvature is highly dependent upon the measuring technique and Glasstech reserves the right to request a change in the measuring technique if necessary.
该曲率的测量很大程度上与测量技术有很大的关系，Glasstech保留在必要的情况下要求更改测量技术的权力。 ? Additionally, the accuracy of the curvature is largely dependent upon the tooling itself and the operator’s skill and operating the GLASSTECH SYSTEM.
另外，曲率的精确度也取决于机床本身、操作人员技术和对GLASSTECH 系统的操作。
2.1.11 Fracture破碎:
? The system is capable of producing glass meeting the fracture requirements of ECE R-43 Standard (forty to four hundred [40-400] particles in five centimeters [5cm] square for lites three and five-tenths millimeters [3.5mm] or less thick). Specifically includes three and two tenths millimeters [3.20 mm] plus or two tenths (0.2mm) thickness minus zero tenths (0.0mm) thickness, to produce glass lites meeting the fracture requirements of the American National Standards Institute Z26.1-2004 Fracture Test # 7.
??该系统生产的玻璃，符合ECE R-43标准有关玻璃破碎的要求（3.5mm以内厚度的玻璃，5平方厘米内40-400个碎片）。
2.1.12 Optics:
? The system is capable of producing glass meeting or exceeding all ANSI and ECE specifications for tempered glass, all glass parts to be run tin side down, cut side up. Glass may be run tin side up if a silver ceramic paint is required; however, this may affect transport of glass through the bender section and bender positioning accuracy.
2.1.13 Decoration:
? The system is able to bend and temper parts with ceramic obscuration bands as presently in widespread
commercial use. The system is also able to bend and temper parts having silver ceramic conductive grids without damage to the appearance or electrical continuity of the grids.