河南工程学院毕业论文
论新世纪秘书队伍的语言素质 ——说话艺术
学生姓名 系（部） 专 业 指导教师
二〇一二年五月一日
河南工程学院毕业论文
摘 要
随着科学技术发展的不断加快，行政管理事务的不断复杂化和多元化，作为时代不断呼唤而出的秘书学已作为一种新兴的社会语言展现在现代社会和人们的眼前。而作为在秘书工作中起交流、沟通与传达的特殊作用的秘书工具——秘书语言，已直接影响着秘书工作的顺利完成与否。秘书语言对加强行政管理、提高经济效率、增进社会效能起着不可替代的作用 秘书语言在当代浪潮推动下所呈现出了突出的发展特点，在沟通与交流、信息传递的运用以及在公文语言使用过程中出现了使用误区。要准确把握和使用各种信息传递中的秘书语言，沟通和交际中的秘书语言，以正确传达领导的意图。同时要正确选择和应用公文撰拟过程中的秘书语言，正确领会和表达领导意图是从事秘书工作的前提条件和目的所在。
作为秘书，必须加强语言艺术修养，提高语言表达能力，才能把本职工作做好。在秘书工作语言中，如果能够注意形象性、准确性、生动性，并融入饱满的情感，则能使秘书语言异彩纷呈，富有感染力。本文主要探讨了秘书工作语言的重要性，秘书工作中语言艺术的主要内容以及如何加强语言艺术的修养等问题，并主要从口头语言与书面语言等角度来研究秘书工作中的语言艺术。
关键词：
秘书语言 秘书工作 口头语言 书面语言 艺术性
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河南工程学院毕业论文
Abstract
With the development of science and technology,administrative affairs continually complicate and pluralistic.As times continue for the Interior has be come as a new social language displayed before the eyes of modern society and the people. As in the work of the secretary of exchange,communication and convey the special role of the secretary tool ——the secretarial language , it has directly affected the secretary to work smoothly completes or not. The secretarial language strengthens the administration, enhances the economic efficiency, promotes the social potency to play the role which cannot be substituted.The secretarial language presented the prominent development characteristic under the contemporary tide impetus, in the communication and the transport of message in utilization as well as appeared the use erroneous zone in the archives language use process. Must accurately grasp and use the secretarial language in each kind of transmission, in the communication and the human relations secretarial language, by correct transmission leadership intention.At the same time, it must be correctly choose and writes using the archives draws up in the process the secretarial language, correctly comprehends with the expression leadership intention is engaged in the prerequisite and the goal which the secretary works in.
As secretary, must strengthen the language art tutelage, sharpen the language expression ability, it can complete the official duty work. In the language of secretary work, if can pay attention to vivid, the accuracy, vivid, and emerge the full emotion, then can cause the language of secretary various and has the strong artistic ingredient, causes it rich power.This article disscussed the importance of language of aecretary work,and the main contain of language art in secretary work,as well as how to strengthen the tutelage of language art. Key words:
Key words:
The secretarial language work of secretary Spoken language Written language Artistry
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河南工程学院毕业论文
目 录
前言·············································································································1 一、秘书语言艺术·························································································2
（一）语言艺术的普遍性及一般原则·····································································2 （二）秘书语言艺术与一般语言艺术的关系···························································2
二、秘书语言艺术分类·················································································3
（一）秘书书面语言艺术·················································································3 （二）秘书口头语言艺术·················································································5 （三）秘书公关语言艺术·················································································8
三、秘书语言艺术与秘书工作······································································9
（一）秘书语言艺术与秘书工作···········································································9 （二）秘书语言艺术与秘书的人际关系··································································9
结束语···································································································9 参考文献··································································································10
致谢·············································································································11
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河南工程学院毕业论文
前 言
语言的普遍性决定了语言艺术的普遍性，只要有语言存在的地方，就离不开语言艺术。语言是人们表达感情、沟通思想、传播信息的一种工具。高级的语言艺术和高度的应变能力是优秀的秘书人员必备的素质。在沟通协调中，语言艺术往往是应变能力的表现。会说话的人一句话可以办成一件大事；不会说话的人一句话可以把一件大事办砸。语言艺术的高低，直接关系到说话目的与接受态度之间的矛盾处理问题在语言艺术中，说者所要表达的不一定就是听者所能完全接受的。怎样才能既实现自己的表达目的，又不搞僵人际关系？这就要取决于语言艺术。语言艺术水平高，即使是一些诸如批评对方、说服对方、拒绝对方要求、不同意对方观点、促使对方行动之类的话，对方也能听得进去；相反，如果语言艺术水平不高，即使表扬、赞美、赞同、支持对方的话，也可能引起对方的误会和猜疑。语言艺术就是研究人们在运用传递信息、思想、感情时的手段、技巧和规律的一门学问。
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