5) What was the first excuse the customer services department tried to make? 6) Why didn’t Colin accept this excuse?
7) What other suggestion did customer services make?
8) Why is Colin worried about other young people like him? 1) Why did Colin decide to cancel his account with the website?
He has started applying for jobs and heard that companies were looking up names of applicants on the Internet.
2) Why have companies started reading about job applicants on the Internet?
To find out more personal information. He didn’t receive the confirmation e-mail. 3) Why wasn’t Colin able to cancel his account at first? He didn’t receive the confirmation e-mail.
4) Why was his profile eventually deleted from the site?
The technology correspondent contacted the customer services department. 5) What was the first excuse the customer services department tried to make? The e-mail may have gone to his junk folder. 6) Why didn’t Colin accept this excuse? He checks his junk mail folder every day.
7) What other suggestion did customer services make?
He could change the setting so that no-one can access his page unless he gives them permission. 8) Why is Colin worried about other young people like him?
It is hard to delete personal information which means it will remain online for anyone to see. 6. Work in pairs. Discuss the following questions.
(1) Why might social-networking sites make it hard for people to cancel their accounts?
2) Are you a member of a social-networking site? If so, what do you use it for? If not, would you like to be?
3) What are the risks associated with posting personal information on the Internet? What can be done to reduce these risks? Speaking
Prepare a news report for I Made the News.
1. Think of an interesting or unusual event which has recently affected you or someone you know. Answer these questions.
1) What was the background to the event? 2) Who was involved in it?
3) What were, or might be, the consequences of the event? 4) Why might other people want to hear about it?
2. Work in pairs. Discuss your answers to Exercise 1. Then prepare a news report about one of the events. Follow these guidelines.
decide who will take the role of reporter and interviewee ? decide what questions the reporter is going to ask ? think about how to answer these questions ? plan and practise your report
3. Present your report to the class. Listen to all the reports and decide which one is the most interesting.
Pronunciation: Intonation & emphasis
Correct intonation and rhythm are vital to sounding natural when you speak English. They are determined by: ? Emphasis given to key words, stressed syllables or words. ? Speaker’s mood (how he/she feels) and tone of voice. ? Meaning and intention: what the speaker really wants to 1. Read and listen to the dialogues and answer these questions. a. What is happening in each situation? b. What are the speakers’ moods?
c. What are the speakers trying to communicate? a. What is happening in each situation?
1) The people discuss inviting friends for dinner. 2) People are talking in a doctor’s office.
3) A father is telling off his son for coming back home too late. 4) Someone tells somebody else about failing his examinations. 5) Somebody tries to get directions to go to a post office. 6) Somebody is asking somebody else about a trip. b. What are the speakers’ moods?
(1) A is relaxed and enthusiastic, B is tired and reluctant. 2) A is polite and formal, B is polite and apologetic. 3) A is angry, B is annoyed.
4) A is apologetic, B is frustrated, angry and sarcastic. 5) A is polite and relaxed, B is polite and relaxed.
6) A is enthusiastic and excited, B is very enthusiastic and excited. c. What are the speakers trying to communicate? 1) A is making a suggestion, B is refusing.
2) A is making a polite request, B is apologising. 3) A is giving an order, B is (possibly) refusing.
4) A is giving bad news, B is expressing frustration and anger.
5) A is trying to get some information, B is providing information.
6) A is asking for an opinion, B is giving an opinion.