服务指南1

2019-05-24 11:02

会所简介 富临名家昆仑会所是由中国·大自然控股集团全资控股公司,是集投资管理、品牌管理、营运管理于一体的专业化餐饮、客房、娱乐综合性高档会所。

富临名家昆仑会所总建筑面积约两万平方米,共十五层,位于绍兴迪荡新城。迪荡新城东至越州大桥及东环线,南至人民东路,西至环城东路,北至北复线,商贸服务业开发优势相当明显。

富临名家经营品牌包括六大版块,包括经营顶级粤式中餐的“富临名家昆仑会所”、尊荣会所式KTV的“日月同辉昆仑会所”、经营燕翅鲍外卖及堂吃的“富临生元堂”、经营咖啡茶饮的“英伦咖啡”,另有配套的高档客房及行政酒廊。“富临名家昆仑会所”餐饮部分拥有各类风格的大小豪华包厢34个约600多席位和适合大众消费的名人坊粤式早茶厅17桌约100余席位;娱乐部分包括室内面积60—120平方米不等的KTV商务包厢56间,豪华包房,宫廷装修,配置世界顶级影音设施,为尊贵的客人量身定制个性娱乐服务。客房部分拥有超五星级装修的35间客房,豪华的贵宾楼层,尽善尽美的总统套房,入住尽享温馨。

“富临名家昆仑会所”秉承“富临名家 尊贵世家”的理念,创造餐饮娱乐新体验,为高级商务客人提供一系列独享的豪华设施和个性化服务。

Maxforum kunlun club was completely taken over by China nature holding group,is a collection of investment management,brand management, operation management in a body specialized catering,guest rooms, comprehensive upscale entertainment club.

The kunlun club with a total construction area of 20,000 square meters and 15 layers,is located in ShaoXing DiDang,east to the YueZhou bridge and east ring,south to east of people road, west to the east of huancheng road, north to the double line of North Ring,business services development advantage is quite obvious.

Maxforum including six sections, including the management of top cantonese food by the Fulinmingjia kunlun club, honor KTV type of Riyuetonghui kunlun club, providing tonic take-away food amd hall eat by Fulin shengyuan hall, western coffee, otherwise matching high-grade guest rooms and executive lounge.

The food section has 34 various style of luxury boxes with 600seats, and 17 tables in hall to suitable for mass consumption which has the capacity of serving 100 people. Entertainment parts including indoor area of 60-120 square meters of 55 KTV business boxes, luxurious decoration, the world's top court video facilities, as distinguished guests customised personality entertainment services. Rooms decorated with 35 super five-star luxurious guest rooms, floor, perfect presidential suites, check-in enjoy warm.

The kunlun club adhering to the the famous noble family business ideas, create new experience in catering and entertainment for senior business guests enjoy a series of luxury facilities and personalized service.

会所服务 快捷服务

◎行李服务 请拨:8509 行李部为您提供行李运送服务。

BAGGAGE Dial:8509 For baggage collection or delivery,please contact concierge.

◎报刊杂志 请拨:8519 一楼大堂十五楼行政酒廊备有会所精选的报刊杂志供您阅读。

NEWSPAPER/MAGAZINE Dial:8519 A selection of current newspapers and magazines are provided at the Business Center.

◎洗烫衣物 请拨:8510 会所为客人提供湿洗、干洗和烫衣服务,如需服务,请马上与服务中心联系。每天上午10:00之前收取的客衣当天送回。会所还提供特快湿洗、烫衣服务,在4小时内送回,洗衣袋和洗衣价格表放在客房写字台抽屉内。 VALET SERVICE Dial:8510 The club provides guests wet cleaning, washing and ironing service. If you want, please immediately contact housekeeping. The clothes which is every morning before 10AM collected will be sended back in the same day. The club also offer express wet washed and ironing service,the clothes will be sended back in four hours. The laundry bag and laundry list are in the drawer of the desk.

◎熨烫 请拨:8510 如果您需要熨烫客房内设有烫斗和烫板。

PRESSING Dial:8510 Please see“Laundry and Valet Service ”section.

◎房间送餐 请拨:8510 请参照“送餐菜单”选择您的需要。 ROOM SERVICE Dial:8510 For menu selection,please referm to the“Room Service Menu”.

◎保管箱 请拨: 8507 大堂收银处和您房间都备有保管箱供您免费使用。会所对您房间的贵重物品的遗失或损坏不承担责任,请您于退房时将大堂保管箱钥匙交还收银处。 SAFE DEPOSIT BOXES Dial:8507 Available free of charge at the Front Desk Cashier and in your room. The club shall not be responsible for any valuables lost or damaged in your room. Please surrender the safe deposit key to the Front Desk Cashier upon check out.

◎预定房间 请拨:8508 如需预定今后的会所客房,请联系总台。

RESERVATIONS Dial:8508 For future reservation,please contact the Reservation Department through the Operator.

◎寻人服务 请拨:8888 如您需在会所大堂或其它公共区域寻找您的朋友或同事,大堂副理可提供协助。

PAGING Dial:8888 Should you require to look for a friend or associate in the club lobby or other public areas in the club,please concierge Desk for assistance.

◎包裹 请拨:8888 大堂的大堂副理可提供包裹的包装和邮寄。

PARCEL Dial:8888 Should you require parcel wrapping and mailing service,please contact Desk for assistance in the main lobby.

◎擦鞋服务 请拨:8510 由服务中心免费提供服务,如您需要时,请与服务中心联系。 SHOE SHINE SERVICE Dial:8510 Should you require this service,please call Housekeeping Department.

◎缝补服务 请拨:8510 服务中心可提供有限的缝补服务,如有需要,请联系服务中心。

SEWING Dial:8510 Guest Room Department services and alteraytions are available from Housekeeping. Please call them for further information.

◎整房服务 请拨:8510 服务中心可随时为您提供整理房间等整房服务,如有需要,请联系服务中心。

HOUSEKEEPING Dial:8510 The Housekeeping Department is at your service for all your housekeeping needs.should you with your room to be serviced at a specific time,please call the Housekeeping Department.

◎叫醒服务 请拨: 9 请拨“ 9 ”通知接线生您的姓名、房名和要求的时间即可。

WAKE-UP CALLS Dial: 9 Just dial“9”and inform our operator of your name,room number and time required.

◎天气预报 请拨: 9 请联系总机取得当天的天气信息。

WEATHER REPORT Dial: 9 For update weather information of the city,please contact the Operator.

◎隐私 请拨: 9 请将“请勿打扰”指示灯点亮。如您不希望被电话打扰,请与总机接线生联系。

PRIVACY Dial: 9 Please light the indicator of “Please do not disturb”. If you wish not to be called by telephone,please contact the Operator.

◎留言 请拨: 9 如您房间电话上留言灯亮着,请联系总机接线生提取您的留言。

MESSAGE Dial: 9 Please call the Operator when the message light on your telephone set is lit.

◎轮椅 请拨:8509 大堂备有轮椅供有需要之人士使用。 WHEEL CHAIR Dial:8509 Available at the Concierge Desk.

◎收银处 请拨:8507 位于大堂接待区域(总台)。

CASHIER Dial:8507

Located at the Reception area on Lobby level.(front Desk)

◎地图 请拨:8510 本市地图可在总台或服务中心索取。

MAPS Dial:8510 Maps of the city and places of interest are available at the Concierge Desk.

◎外币兑换 请拨:8507 大堂收银处可提供外币兑换。请出示您的护照或其他有效身份证件,查询最新的兑换汇率,请联系大堂收银处。 FOREIGN CURRENCY EXCHANGE Dial:8507 Available at the Desk Cashier in the lobby. Please present your passport or valid identification.For up-to-date exchange rates,please contact cashier.

◎复印、打印、传真 请拨:8508 位于大堂的总台可为您提供服务。

PHOTOCOPYING Dial:8508 Available at the Business Center located at lobby.

◎加床 请拨:8508 如需加床,请联系大堂接待处。 EXTRA BEDS Dial:8508 For an extra bed,please contact the Front Desk.

◎观光游览 请拨 :8888 详情请与大堂副理联系,为您提供详尽的指南。

SIGHTSEEING Dial:8888 For information on sightseeing and places of interst,please contact the Concierge Desk located at the main lobby.

◎交通 请拨:8888 请联系大堂副理获取详细信息。

TRANSPORTATION Dial:8888 Please contact the Concierge Desk for information.

◎大堂副理 请拨:8888 大堂副理每日08:00-23:00当值。如您需要任何协助,请联系他们。

ASSISTANT MANAGER Dial:8888 Our Assistant Manager is available from Am 8:00 to pm 23:00. Should you require any assistance,please contact them.

◎航班信息和预订 请拨:8508 请与总台联系。

AIR TICKETS RESERVATION Dial:8508 For any assistance,please contact our Air-ticketing Center 8508.

◎火警 请拨: 9 如发生火警,请立即由离您房间最近的安全通道撤离。不要使用电梯,走火图在您的房门后面,详情请与大堂副理联系。

FIREALARM Dial: 9 In the event of fire,please proceed to the nearest fire exit from your room. Please do not usr elevator. A fire escape plan can be found behind your entrance door. For more information,please contact the assistant Manager.

◎快速订/退房 请拨:8507 如需此项服务,请提前将您的信用卡出示给大堂处取得授权。详情请联系收银处。 PRIORITY CHECK OUT Dial:8507 To take advantage of this service,please present your credit cred to the Cashier for authorization at your earliest convenience. For more information,please contact the Cashier Desk.

◎互联网 INTERNET

会所在客房内免费为阁下提供电脑、宽带上网接口服务,您只须打开电脑就可以直接上网。如果你需要使用自己的电脑,你只要在自己的电脑中输入立牌中提供的IP地址即可,将网线与您的电脑连接,打开互联网浏览器即可上网,无须做任何其它设置。

如需协助请拨内线8510、8511联系服务中心。

Club provides complimentary broadband internet access in guest rooms. Should you connect your computer with reticle only,double click the internet explore and you can get through the internet. No need other setup.

Please contact with Duty Manager at ext.8510、8511 for assistance.

◎水壶

所有客房都配有水壶供烧开水。敬请留意水壶只能用于烧开水。 WATER KETTLE

All rooms are equipped with a wator kettle for boiling water only.

◎宠物

非常遗憾,会所不接受任何宠物进入。 PETS

We regret that on pets are allowed in the club premises.

◎电压

房间里的电压是220伏50赫兹。 VOLTAGE

Voltage in all guestrooms is220volt,50-hertz.

◎吸烟

为了您和他人的安全,请不要躺在床上吸烟。 SMOKING

For your own safety and that of others,please do not smoke in bed.

◎紧急出口

每层楼有二个紧急消防楼梯可以使用。您房门背后有指示说明。紧急出口标志灯在楼层走廊也可以看到。 EMERGENCY EXITS

Three emergency staircases leading to the ground floor arelocated on each fioor.The floor plan on the back of your door indicates the location of the naerest exit. Emergency exit lights are also located above the exit doors in the corridor.

◎访客

您可在房间里会客,但《治安管理条例》规定所有访客必须于晚23:00点前离开客房。晚23:00点后,请您前往大堂休息处会客。 VISITORS

You are more than welcome to receive visitors in your room.However,it is


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