Part 1 Short dialogs and multiple choice questions
(每小题：4 分)
Directions: Listen to the short dialogs, then choose the correct answers to the questions. You will hear the recording twice. After the first playing, there will be time for you to choose the correct answers. Use the second playing to check your answers. 1.
A. To find the passports.
B. To get the tickets.
C. To pay the departure tax.
D. To look after the baggage. 2.
A. 2 kilograms.
B. 3 kilograms.
C. 23 kilograms.
D. 28 kilograms. 3.
A. She is frightened of flying.
B. She hates the long queue at the check-in.
C. She is not happy with the high fare.
D. She thinks the service on the flight is bad. 4.
A. He is annoyed.
B. He is furious.
C. He is not too worried.
D. He is helpless. 5.
A. Flying is relaxing and enjoyable.
B. Flying could be harmful to the human body.
C. Passengers should not carry hairspray on board.
D. Most passengers like to drink water on board.
Part 3 Compound dictation
(每小题：3 分)
Directions: Listen to the passage(s) three times. When the passage is read for the first time, listen for the general idea. When the passage is read for the second time, fill in the blanks numbered from S1 to S7 with the exact words you hear. For blanks numbered from S8 to S10, write down either the exact words you hear or the main points in your own words. When the passage is read for the third time, check your answers.
Questions 1 to 10 are based on the same passage or dialog. In such a mature industry with many low-fare competitors and S1 (1)
tiny profits from operations, it is essential that airline managers S2 controllable costs.
(2)identifyIn order to establish and S3 (3)maintain air services, airlines have a
fuelhigh level of fixed and operating costs: labor, S4 (4)engines, spares and parts, IT services and S5 (5), airplanes, , airport networksequipment, airport handling services, sales distribution, training, S6 (6)
insurance, and other costs. Thus all but a few cents on the dollar in ticket externalsales is paid out to a wide variety of S7 (7)cost centers.
providers or internal
Moreover, the industry is structured so that airlines often act as tax collectors. S8 (8)
, and surcharges they have little or no control over , and these are passed through to various providers. Airlines are also responsible for carrying out government regulations. S9 (9)
.
Analysis of the last five years shows that all the other player s in the air transport chain are far more profitable than the airlines, who collect and pass through fees and revenues to them from ticket sales. S10 (10)
, catering companies 10-13% , handling companies 11-14%, aircraft lessors 5%, aircraft manufacturers 16%, and global distribution companies more than 30%.
Part 4 Short passages and multiple choice questions
(每小题：4 分)
Directions: Listen to the following recording, then choose the correct answers to the questions. You will hear the recording twice. After the first playing, there will be time for you to choose the correct answers. Use the second playing to check your answers.
Questions 1 to 5 are based on the same passage or dialog. 1.
What is the passage mainly concerned with? A. The booming air travel industry.
B. The depressing air travel industry.
C. Despite the current depression, the air travel industry will pick up.
D. Despite the current boom, the air travel industry will decline. 2.
What was the earliest cause of the short-term aviation industry depression?
A. The crash of the high-tech stock market.
B. A terrorist attack.
C. Consumers' desire to buy goods.
D. The poor airline service. 3.
Which of the following bears a larger share of the security check costs? A. A longer trip.
B. A shorter trip.
C. Passengers at a small airport.
D. Passengers at a large airport. 4.
According to the passage, what does deregulation result in? A. Worse service.
B. Higher fare.
C. Fast speed.
D. More competition. 5.
What may be the average annual growth of the air travel industry in the next two decades? A. A 20 percent increase.
B. A 20.5 percent increase.
C. A 5.1 percent increase.
D. An 1.5 percent increase.
Part 5 Long dialogs and True/False questions
(每小题：2 分)
Directions: Listen to the following recording, then mark the statements T (true) or F (false). You will hear the recording twice. After the first playing, there will be time for you to write the correct answers. Use the second playing to check your answers.
Questions 1 to 5 are based on the same passage or dialog. 1.
The woman must take medicine to overcome her nervousness when flying. T F 2.
Security checks have made the boarding procedure longer. T F 3.
The airline does not over-book every flight. T F 4.
An airline sells more tickets than its seating capacity in case some passengers do not show up. T F 5.
The male speaker put on a brand-name T-shirt, hoping to be upgraded to a first-class seat.