Dear Sir or Madam：
I am 自我介绍一下。I am writing the letter to make a complaint to you about关于什么事情/来自于题干改写照抄。 ···1、2、3、点抱怨点····3-4句话
Thanks a lot for your due attention to this letter. I am looking forward to seeing some new changes as soon as possible. /I am looking forward to your prompt reply at your earliest. Yours sincerely,
XXXXXXX
作业练习：
Directions：
You bought a digital camera in a store last week，and you have found that there is something wrong with it. Write a letter to store manager to explain the problem，expresses your complaints and suggests a solution.
You should write about 100 words on ANSWER SHEET2.
Do not sign your own name at the end of the letter. Use “LI Ming” instead. Do not write your address.
解析：由题干可知关键词是complaints可以知道这是一篇投诉信，可以套用投诉信的模板。称呼在题干中可以看出就是Manager，或者用Dear Sir or Madam也是可以的，这里的称呼指代并不是非常明朗。署名已经告知是Li Ming。再思考一下一般数码相机有那些问题，用最简单的句子表达出来凑成第二段即可。分析到此，我们就可以开工了。这里历年真题中。这一篇同学们可以自己练一练。 下面我们来看一看英语二2012年的真题，是一篇投诉信。看看如何套用模板。
2012年真题（英语二）
Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day ,Write an email to the customer service center to：make a complaint anddemand a prompt solution
You should write about 100words on ANSERE SHEET 2 Use“Zhang Wei”instead.
解析：email也是书信，可以当书信格式来写。提干的关键词是complaint投诉信，所以可以套用投诉信的模板。题干没有明确称呼就可以用Dear Sir or Madam，署名Zhang Wei，知道这些再思考一下电子词典的问题可能是电池待电不足、内容错误、按键不灵敏等等。作为第二段，怎么简单怎么写，不要出错。
Dear Sir or Madam：
I am a consumer of an electronic dictionary which I bought from an online store. I am writing the letter to make a complaint to you about something wrong with the electronic dictionary.
First and foremost, limited power capacity is very disappointing. The electronic dictionary must be recharged every now and then.In addition, the content of the electronic dictionary has a lot of mistakes. Last but not least，its keys are not very sensitive.
Thanks a lot for your due attention to this letter. I am looking forward to your prompt reply at your earliest.
Yours sincerely,
Zhang Wei 小结：
1）关注格式。 2）关注字数。
3）关注题干照抄的改写。
（5）道歉信
写作思路就是向某人表达歉意，提出一些挽回的办法。
称呼
Para1.自我介绍，向某人某事道歉。
Para2.致歉补救1，致歉补救2，致歉补救3。写出3-4句 Para3.请接受我最真诚的致歉，希望原谅我。
谨启 署名
笔者参考模板： Dear Sir：
I am 自我介绍。I am writing the letter to offer my sincere apology about题干照抄改写。
···原因，补救措施····
Please accept my heartfelt apology again. I hope that you would forgive me for my careless.
Yours sincerely,
XXXXXX 2008年真题（英语一）
Directions:
You have just come back from Canada and found a music CD in your luggage that you forgot to return to Bob, your landlord there. Write him a letter to 1)make an apology, and 2)suggest a solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use “Li Ming” instead. Do not write the address. (10 points)
解析：题干关键词apology得知是道歉信，称呼题干给出是Bob，署名是Li Ming。思考一下道歉原因，补救措施就可以开工了。
Dear Bob：
I have just arrived home. I am writing the letter to offer my sincere apology about your CD in my luggage that I forgot to return to you.
I sincerely apologize for my careless mistake，as well as for any inconvenience thus caused to you. To make up my fault，can you tell me your address so that I can mail it to you as soon as possible？
Please accept my heartfelt apology again. I hope that you would forgive me for my careless.
Yours sincerely,
Li Ming 小结：
1）书信格式结构、字数、和模板的套用
2）第二段不是笔者写的，这样的表达方式还是需要积累。可以冲刺更高的分数。但是如果基础实在很差，那还是老老实实多积累一些简
单句和简单语法，就各种书信多列一些提纲，总结表述方法。 3）模板是一定要会背、会默写、题干转换到写作要会改写。多练习，多思考找出技巧。
（6）祝贺信
祝贺信的模板套路是一样的，第一段为了凑字数首先可以做个自我介绍，然后对某人某事表示祝贺。第二段祝贺后就可以展开评论。最后一段再次表示祝贺且希望别人再接再厉。
称呼
Para1.自我介绍，向某人祝贺。
Para2.向对方的努力表示认可，对方应该成功，是我的榜样等等（参考）。 Para3.请再次接受我最真诚的祝贺，希望再接再厉。
谨启 署名
笔者参考模板： Dear ，
I am 自我介绍.I am writing the letter to convey my heartfelt congratulations on 某人某事，一般抄题干 . ··· ···
根据题干意图自行改写。 ··· ···