(2) 请人演讲
Dear Mr. Steel,
You have been highly recommended by several of our members
as a speaker for the banquet that closes a three-day meeting of
the Association of Travel Agents. The place is the Sheraton Inn in Mycastle Beach, North Atland; the date is the evening of
September 10.
The banquet is a purely social affair, climaxing three days
of hard work, and we prefer an address on the light side, but with
an inspirational theme. I would leave it to you to select a topic,
which I know will be appropriate for the occasion. A talk of about
thirty minutes would be just right.
May I hear from you by May 14? Please indicate in your reply
the financial arrangements you require. Just as soon as we have
reached in agreement, I will send you more details, including at
tentative convention program.
Sincerely yours,
Li Ming
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九、投诉信
1. 概说
写投诉信(letter of complaint)时要注意以下几方面：
1)信中一定要有你的姓名、地址、家庭或工作单位的电话号码。
2)信要写得简洁，开门见山，主题明确，包括所有重要的事实。假如你投诉
的是产品质量问题，则要写明购买日期、购买地点、产品的型号，以及其它 重要情况。你也可以提出你认为公正的解决方法。另外，一定要附寄发票的
复印件。
3)要避免使用讽刺、威胁和愤慨的词语，主要是简明地陈述事实与你提出投
诉的理由。
2. 常用语句
1)I shall be much obliged to you if you will kindly return me.
请复函，我将不胜感激。
2)We wait your further news with interest.
我们关切地等待贵方进一步的消息。
3)Please give this matter your prompt attention.
请及时处理这一问题。
4)Kindly let us hear from you regarding the matter as soon as
possible.
请尽早将有关此事的情况告诉我们。
5)I must insist on a prompt reply to this matter.
对于这个问题，我要求及时答复。
6)I trust you will now consider this matter seriously and make
an effort to prevent the recurrence of this delay.
我相信贵方将严肃考虑这个问题，并做出努力防止再次拖延。 7)Under the circumstances, don't you think it would be proper
to replace my T.V. set with a new one, sparing me all the
troubles and your company all the service costs?
在上述情况下，是否可以换一台新的电视机给我，以省去我许多麻烦，也
节省贵公司的服务费用？ 8)The warranty expires next month and I am still not satisfied
with the reception I am getting.
保证单下月失效，可是我对接收效果仍不满意。
9)I shall be glad if you look into the matter at once and let me
know the reason for the delay.
希望贵方能立即调查此事，并告诉我延误的原因。
10)I shall be glad to learn that you are prepared to make some
allowance for the damage I have reported. The material you are
studying is compiled by professor Gong Dongfeng.
我期待贵方对我所陈述的损失准备给予补贴的消息，这将使我高兴。
3. 范文示例
投诉产品质量
①
Dear Mr. Empson,
Last month, I purchased your Radio M-403 at the Cola
Supermarket here in Hot Spring. I enclose a copy of the receipt,
plus a copy of the warranty. I am writing to you because the radio has never worked
properly. I tried new batteries, but it still did not work. I would appreciate your either sending me a radio that does
work, or sending me a check for $82.9, the total cost of the
purchase.
I look forward to hearing from you within two weeks. Thank
you for your attention to this problem.
Sincerely yours,
Li Ming
Phone numbers:
Home: (010) 62043340
Office: (010) 82073660
②
Dear Mr. Pound,
I have been having trouble with my new camera (model 3506g,
No.3215). It no longer focuses properly.
I bought the camera at Harry and Johnson's in Hotsand, Oregon,
and was satisfied with it at first. Now that it is not working. I
can't find a store in Maioni, Illinois, that carries your camera.
Since it is only two months old, I'm sure you will want to replace
or repair my camera, but I don't know where to send it.
I will appreciate your letting me know what to do about this
problem. Yours truly,
Li Ming
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十、询问信
1. 概说
询问信(letter of inquiries)是在日常事务中经常要写的信。例如，要申