Dear Mr.Reed,
This is a response to your request for an explanation of slow payment on our company.
The payment is question was due on April 30 and mad on May 1; both of us were out of the country. Neither of us was present when the bill arrived, andin the backlog of work that had accumulated on our return, this bill was overlooked. This, of course, was regrettable, but I ask that you take note of the following:
1. The payment was indeed late, but was made only 4days beyond the thirty day limit.
2. We have done business with you for 8 years, and this is the only instance of a late
payment.
I trust this addresses your concerns. Please call me if you have any further questions or need additional information.
Sincerely yours,