Chapter4 Perceiving Nonverbal Communication
I. The Basics of Nonverbal Communication
1. Defining nonverbal communication
Definition of nonverbal communication:"Communication without the use of words."
2. Comparing verbal and nonverbal communication Verbal：structured, linguistic and clear
Nonverbal：unstructured, nonlinguistic and ambiguous.
Verbal: conscious, discontinuous, acquired and controllable
Non-verbal: subconscious, continuous, natural and uncontrollable
II. Cultural Impact on Nonverbal Communication
Classifications of nonverbal behaviors:
1. Body Movement
posture (姿势）—— standing, sitting, squatting，etc. P.130
gesture （手势，举止）—— V, illustrators, regulators, affect display (hand gestures p.132-133)
facial expressions —— smiling and laughing, showing anger (frowning, shouting, gesturing)
2. Eye Contact (Table 4-1. p.138)
3. Touch —— touch culture and non-touch culture
When used properly, touch can create feelings of warmth and trust; when used