初级商务英语
Unit 8
Information handing
Checking and confirming
1． Listening
When telephoning, it is very important to get certain facts right, for example, the name, address, and telephone number. Listen to the following telephone call twice. The first time, listen to it from the point of view of the caller and complete his notes below. The second time, listen to it from the point of view of the person who answered and complete his notes.
First listening: Caller’s notes
Second listening: Called person’s notes
Listening Task
A: Priority Investments. Can I help you?
B: Yes, this is George Biederbeke. Could I speak to someone in your corporate finance department?
A: Just a moment, I’ll put you through.
C: Daniels speaking.
B: My name is George Biederbeke from the Austin Corporation. I’d like to make an appointment to see your corporate Finance Manager.
C: Yes. Could you tell me what exactly you want to talk about?
B: Well, we’re approaching a number of investment companies with a view to placing business with them.
C: I’m sorry, I didn’t quite catch that.
B: I said that we are interested in your investment services.
C: I see, and you would like to meet our Corporate Finance Manager?
B: That’s right.
C: When would be convenient for you?
B: Friday 28 June would suit me-in the afternoon.
C: Just a moment, I’ll check with Mr. Foster-our Corporate Finance Manager.
B: I’m sorry, I didn’t catch his name.
C: Foster.
B: Right.
C: Just a moment, let me check…Yes, that’ll be fine, about 2 p.m. Could I have your name again?
B: Biederbeke.
C: Could you spell that please?
B: B, I, E, D, E, R, B, E, K, E.
C: Right. I’ve got that. We’d like to send you a copy of our current prospectus. If you give me your address…
B: Of course. It’s the Austin Corporation, 514 Seaview…