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Patrol agent实施问题及解决办法汇总
28357950.doc
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Patrol agent实施问题及解决办法汇总_0.0.1_2008-3-31
ABSTRACT: 实施文档
KEYWORDS: 实施文档
CHANGE and REVISION HISTORY 1/32
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Document ID: Patrol agent实施问题及解决办法汇总 Version No. 0.0.1 Date 2008-3-31 Initial version Zhangchi Details of Change Author 28357950.doc 2/32
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TABLE OF CONTENTS 1
UNIX安装问题 ............................................................................................................................................... 5 1.1 SU COMMAND FAILED TO LOGIN WITH SU ......................................................................................... 5 1.2 安装PATROL FOR UNIX，PATROLSNMP进程没有启动 ....................................................................... 6 1.3 错误 ERR=-5安装正常结束，在点击“NEXT”时出现错误。AGENT无法正常启动 .................... 6 1.4 安装到39%时失败 .............................................................................................................................. 10 1.5 在SUSE LINUX上安装PATROLAGENT出现问题 .............................................................................. 11 1.6 删除安装的PATROL FOR UNIX AGENT后重新安装失败 ................................................................... 12 1.7 安装PATROL FOR UNIX AND LINUX出现错误 .................................................................................... 12 1.8 PATROL 安装100%却失败-ROOT用户在安装中的作用 ..................................................................... 13 1.9 双机浮动IP与物理IP----控制SNMPMAG帮定IP的办法 .................................................................. 16 1.10 PATROLAGENT FOR UNIX安装过程中使用的URL提供的IP与外网不通。 ................................ 18 2
WINDOWS安装问题 ................................................................................................................................... 19 2.1 启动PATROLAGENT时报告无效的用户后停止 .................................................................................. 20 2.2 PATROL FOR WINOWS AGENT 安装失败 .................................................................................................. 21 3 4 5
数据库安装问题 ............................................................................................................................................ 21 中间件及其他安装问题 ................................................................................................................................ 21 UNIX 配置问题 ............................................................................................................................................. 21 5.1 重起AGENT后取不到MEMSIZE数据 ............................................................................................... 21 5.2 在SOLARIS5.8平台安装了PATROLGENT后，在进行PSL模式向DCM切换失败 ........................ 22 5.3 PATROL FOR UNIX 下CPUUSERTIME超过100 .................................................................................... 22 5.4 PATROL FOR LINUX下启动AGENT出错 .................................................................................................. 23 5.5 PATROL CONSOLE FOR WINDOWS UNIX主机中没有NETWORK 选项 .................................................... 23 5.6 PATROL FOR UNIX 下PATROL AGENT停止 .............................................................................................. 24 5.7 关于PATROL FOR UNIX AGENT中文件系统的解释 ........................................................................... 24 5.8 安装PATROL FOR UNIX 9.2.01后，在CONSOLE端无法连接PATROLAGENT .............................. 26 5.9 UNIX 下 PATROL的SNMP服务不能启动 ............................................................................................. 26 5.10 主机启动PATROL时报如下错误。 .................................................................................................... 26 5.11 主机启动PATROL时报如下错误。 ..................................................................................................... 27 6
WINDOWS配置问题 ................................................................................................................................... 28 6.1 THE PATROL EVENT MANAGEMENT (2.7) NOTIFY SERVER有很多CMD进程 .................................. 28 6.2 PATROL FOR WINDOWS中监控进程报错 ................................................................................................ 28 7
数据库配置问题 ............................................................................................................................................ 29 7.1 7.2 7.3 7.4 8 9
在CONSOLE端配置ORACLE时，输入SERVICES NAME 后报错的问题 ............................................. 29 安装PATROL FOR DB2后不能监控DB2数据库 ............................................................................. 30 ORACLE9I的数据在CONSOLE端配置的时候总是报SYS密码不正确 ............................................ 31 在CONSOLE端配置SYBASE遇到如下错误 ....................................................................................... 31
中间件及其他配置问题 ................................................................................................................................ 32 附件 ................................................................................................................................................................ 32
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1.1
UNIX安装问题
su command
Failed to login with su
patrol 版本：9211 OS版本： sunOS5.10 问题描述：
10.26.50.1 的报错： su command Failed to login with su 10.26.50.4 的报错： su command Failed to login with su RunExpectTool: id command failed, no shell, or root uid is not 0. 确定两台机器的root密码都没问题，而且都能su过去。root/root(开始密码很复杂，后来找他们修改成root) 因为安装很多遍了。 root uid 确定都是0 虽然日志提示都有错，安装结果： 10.26.50.1 安装成功 10.26.50.4 安装失败 日志：
原因分析： 确认：
1.root密码是正确的
2.patrol用户可以su到root 3.The root uid and gid is 0. 解决办法：
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