麦肯锡咨询顾问必备宝典-沟通(12)

2- Concept of Managerial Communication(c)

NATURES OF MC

----Media: language or letters;----Content:Information, Thoughts, Emotion, Aspects, Attitude etc. ----Philosophy greatly influences the understanding of motive, behavior and goal; ----Special barriers: information disorder, Psycological elements (preference, backgroud, experiences and values)此报告仅供客户内部使用。未经麦肯锡公司的书面许可，其它任何机构不得擅自传阅、引用或复制。