常用市场销售英语口语
售货职员：salesclerk ['se?lzklɑ?k] 简称S 顾客：customer ['k?st?m?] 简称C
第一部分：招呼客人
一、单词
stapler ['stepl?] n.订书机 calculator ['k?lkj?le?t?] n. 计算器 translation [tr?ns'le??n] 翻译 commission [k?'m???n] 佣金
ballpoint ['b?lp??nt] n.圆珠笔 pen笔 paper纸张 tape [te?p] n.卷尺 mould cost 模具 manager 经理 二、常用语 A：欢迎语
? 早上好/下午好Good morning / Good afternoon ? 欢迎光临我的商店 Welcome to my shop. ? 你好吗？ How are you?
我很好，你呢？ I'm fine. Thank.you. And you？ ? 能为您效劳吗？
①May I help you？ ②What can I do for you？
? 很高兴见到你。Nice/Glad to meet you
[gl?d] ? 好久不见！ Long time no see！
B：接待中
? 请随便看看。Please take your time take one’s time 从容不迫
?
对不起，我们不允许拍照。 Sorry, we don’t allow taking photo here. allow [?'la?] vt. 允许
? 我知道，稍等，让我查一下。 I see. Just a moment. let me check.
? 请问要喝水、咖啡还是茶？Would you like some water or coffee or Chinese tea ? ? 吃午饭了吗？ ①To eat lunch? ②Did you have lunch？
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? 请坐。Please have/take a seat. ? C: 谢谢 Thack you！
S：不用谢/您客气了！ You are welcome / Not at all / It's my pleasure ? C: ①名片给一张，可以吗？May I have your card? ②给我你的名片。Your card, please.
S: 我马上去拿来。I’ll go and bring them right away. 这是我的名片。Here’s my card.
? 你可以上我们的网站。You can visit our website.
? 你可以在网站上查看我们所有的产品。You can on the website to check all of our products. ? 这是我们的目录 Here’s our catalogue. catalogue ['k?t?l?ɡ] n. 目录 ? 这是我们的小册子 here is our pamphlets. pamphlet ['p?mfl?t] n. 小册子
?
我们有英文手册。We have a manual written in English. manual ['m?nj?(?)l] n. 手册，指南
adj. 手工的；体力的
? 你叫什么？what’s your name?
? 你是什么地方人？ where are you from?
? 你来中国多久了。 How long do you came to China ? ? 你多久来一次中国。How many days do you come to China? ? 上次那批货怎么样？how about the goods of last time? ? 跟你谈的真开心。 It’s been fun talking to you
我也是！ Me too!/Same here! ? 请不要客气！这是我的职责。
You are welcome! It’s my duty. duty ['dju?t?] n. 责任；[税收] 关税；职务
? 我最喜欢和外国人交朋友. I like to make friends with foreigners’best.
与…交朋友 ['f?rin?] n. 外地人，外国人
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C：欢送语
? C:我明天再来。I will come again tomorrow.
S: 再见。Good-bye/ see you.
? 欢迎下次再来。Welcome come again next time. ? 希望很快再跟你见面。 I hope te see you again.
? 祝您有愉快的一天/每个夜晚/周末。Have a nice day / evening / weekend ! ? 祝你一路顺风。 Have a nice trip[tr?p] ? 请多保重。 Take care of yourself.
? 我很高兴能对你有所帮助。I’m glad to be of help to you. ? 谢谢你的订货，欢迎再次光临！祝你好运。
Thank you for your order, please come again. Wish you good luck! ? 我们公司不仅追求利润，更追求与客户的合作与友谊。
Our company goes after not only profit, but also the co-operation and friendship of the customers. 追求 ['?lso] [ko,ɑp?'re??n]合作 ['fr?nd??p]友谊
? 拓展1：今天：today
明天：tomorrow 昨天：yesterday
后天：the day after tomorrow 前天：the day before yesterday ? 拓展2：it：是指示代词，指代单数的它
them：宾格跟在动词后面 意思是：他们 they：通常作为主语 意思是：他们
例：they gave them their books他们给了他们一些他们的书
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第二部分、营业时间 Business House
一、单词
store [st??] n. 商店；储备，贮藏；仓库 often ['?fn] adv. 常常，时常 during ['d?r??] 在…的期间
festival ['f?st?vl] n. 节日；庆祝 adj. 节日的，喜庆的 duty ['dju?t?] n. 责任；[税收] 关税；职务 o'clock [?'kl?k] …点钟（等于of the clock） ante meridiem['?nt?] [m?'ridi:?m] 早上，简写a.m. post meridiem ['p?ust m?'ridi?m] 下午 简写p.m.
二、常用语
? 本店天天开门，除了春节。Our shop open every day，except the Spring Festival
? 我们9点开始营业。Our store is open at 9:00 a.m. ? 我们营业时间是上午9点至下午5点.We’re open from 9:00 a.m. to 5:00 p.m.. ? 我们不常加班。We don’t work overtime very often.
? 春节期间我们打烊。 We are closed during the Spring Festival. ? 整个国际商贸城下午5点关门。 The whole International trade city will close at 5:00 p.m. ? 明天我上班，您过来找我就行了。 I’m on duty tomorrow. It’s ok to come for me.
? 明天我休息，你最好后天来。 Tomorrow is my day off. You’d better come after tomorrow ? 你愿意什么时候来店里就什么时候来。 You may come to my shop whenever you like. ? 马上要关门了，您最好明天来。It’s time to close the shop. You’d better come tomorrow. ? 我们晚上不上班，请明天早上过来取货。
We have no work at night. Please come to take goods tomorrow morning.
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第三部分、尺寸与重量
一、单词
米：meter ['mit?]，简写 M
厘米：centimeter [?sent?mi?t?(r)] 简写 CM 英寸：inch [?n(t)?]
立方米：cube meter [kju?b] ['mit?] 简写CBM 体积：volume ['v?lju?m] 平方米：square[skwe?] meter 简写sq.m. 面积：area 长：long,简写L 宽：wind,简写W 深：deep,简写D 高：high,简写H 板厚：board thickness['θ?kn?s] 测量：measure ['me??]
重量：weight [we?t] 千克：kilogram [?k?l?ɡr?m] 简写 KG 净重：net [net] weight 简写N.W 毛重：gross[gr??s] weight 简写G.W 直径：diameter 内直径：internal diameter 外直径：external diameter
[da?'?m?t?] [?n't??n(?)l] [?k'st??n(?)l; ek-]
加标点于：point [p??nt] vt.
设计：design [d?'za?n] n. 设计；图案 vt. 设计；计划；构思 vi. 设计 二、常见对话：
? C:what’s the size? Let me measure it.多大尺寸？让我量一下
S: ①尺子在这里 Give you a ruler. ruler ['ru?l?]尺子 ②23*23*10cm ( twenty three by twenty three by ten CM ) ——直接向客人说出产品尺寸 ③稍等，让我查一下。 Just a moment. let me check.——不知道的情况下先请客户稍等
? C: what’s the cmb? 体积多大？
S: 0.07m3 (zero point zero seven cube meter) 0.07立方米。
? C: How long/deep/high is it？多长/深/高？ ? C: How much weight？ 多少重量？
S: Net weight eight kg, gross weight nine point five kg 净重8千克，毛重9.5千克
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