选择
1)the basic functions of management include all of the following except_______ A)organizing B)motivating C)planning D)staffing E)leading
2)the management process is made up of _______basic functions A)eight B)three C)four D)five E)ten
3)Jane must decide what positions the firm should fill in the next six months. What activity is Jane working on? A)selection
B)personnel planning C)interviewing D)recruitment
E)none of the above
4)when a company decides on how to fill top executive positions, the process is called _____ A)succession planning B)selection
C)employment planning D)testing
E)interviewing
5)the information resulting from job analysis is used for writing____ A)job context B)job descriptions C)work aids
D)performance standards E)work activities
6)one uses information from the______ to write a job specification A)standards for performance B)job description C)job identification D)job summary E)job advertisement
7)traditional job analysis focuses on_____ A)who accomplishes the work B)how work is accomplished
C)where the work is accomplished D)what is accomplished E)when work is accomplished
8)______means redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition。.______ A)job adjustment B)job rotation C)job enrichment D)job enlargement E)job assignment
9)______ means systematically moving workers from one job to another. A)job enrichment B)job adjustment C)job enlargement D)job rotation E)job assignment
10)a_____ is the company’s plan for how it will match its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage. A)environmental scan B)strategic plan C)SWOT analysis D)tactical plan E)situation analysis
11)how can companies provide career counseling, development advice,and therapy for employees seeking to grow in their careers? A)encourage role reversal B)provide career coaches C)organize career success teams D)offer online career centers E)establish a corporate campus
12)when longer-term employees’ salaries are lower than those of workers entering the firm today, _____ has occurred. A)reward strategy B)salary compression C)market expansion D)wage curve
E)age discrimination
13)john is a sales representative in a jewelry store. He typically works 40 hours per week and his pay is completely based on his sales. He earns a commission on every sale he makes. John’s pay is based on____ A)seniority B)time C)pay D)incentives E)bonuses
14)Jill works as a cashier at a grocery store. she earns $8 an hour (or $320 for a 40-hour week).Last week, she worked 44 hours. What did she earn last week? A)$ 344 B)$ 336 C) $392 D) $ 368 E)$ 320
15)according to the Fair Labor Standards Act, if a worker covered by the act works more than 40 hours, he or she will receive overtime pay at a rate of ____ of normal pay for any hours worked over 40 in a workweek.
A)150% B)125% C)100% D)200% E)50%
16)which of the following is part of the organization’s role in an employee’s career development? A)seeking out career information
B)participating in career development discussions C)establishing goals and career plans
D)providing timely performance feedback
E)communicating the mission, policies, and procedures
17)the human resource activity that involves providing opportunities for learning skills, information, and job-related attitudes is ____ A)training and development B)performance appraisal C)human resource planning D)recruitment and placement
E)compensation and benefits management
18)the lifelong series of activities that contributes to a person’s career exploration, establishment, success, and fulfillment is called _______ A)career management B)career development C)training D)career planning
E)organizational development
19)______ tests measure a person’s level of introversion, stability ,and motivation.. A)achievement
B)cognitive C)personality D)physical ability E)motor ability
20)when an interview follows a performance appraisal and focus on discussing an employee’s performance rating, it is called a ______interview. A)appraisal B)selection C)exit D)structured E)preview
21）Which of the following training methods is the most popular?____________ A)informal learning B)On-the-job training C)Lectures
D)Apprenticeship training E)Job instruction training
22)Which of the following is not a consideration when designing a training program that motivates the trainees? _____________ A)provide prompt feedback
B)Provide the opportunity to apply the material C)Utilize a half or three-fourths day schedule D)Allow trainees to set their own pace
E)Pay the trainees for the time spent in training
23)________tests include tests like finger dexterity, manual dexterity and reaction time. A)motor ability B)Personality C)Interest D)Cognitive E)Achievement
24)the process of evaluating an employee's current and/or past performance relative to his or her performance standards is called________. A)employee selection B)Performance appraisal C)Organizational development D)Recruitment
E)Training
25)when goal setting , performance appraisal ,and development are consolidated into a single,
common system designed to ensure that employee performance supports a company's strategy .it is called___________. A)Performance appraisal B)Strategic management
C)Human resource management D)Performance management
E)Strategic organizational development
26)Which of the following is not part of strategic planning?___________ A)implementing strategies
B)Crafting a course of action
C)Defining the business and developing a mission D)Translating the mission into strategic goals
E)Evaluating the firm's internal and external situation
27)the purpose of a strategic plan it to identify ways to create or maintain a(n) ___________. A)success factor
B)Different advantage C)Competitive advantage D)Instrumental advantage E)All of the above
28)what is the first step in the strategic management process?__________ A)implement the strategy
B)Define the business and its mission C)Perform external and internal audits D)formulate a strategy
E)translate the mission into strategic goals
29)a____ is a general statement of intended direction that evokes emotional feelings in organization members. A)strategic plan B)code of ethics C)vision
D)mission
E)none of the above
30)vision statements focus on the ______ A)present B)future C)past
D)all of the above E)none of the above