? In reply to your inquiry of… 美森教育58
Stating the reason for writing ? I’m writing to enquire about… ? I’m writing to confirm that…
? I’m writing to apologize for/about… ? I’m writing to inform you of… ? I’m writing to complain about… ? I’m interested in your…
? I would like further information about… 美森教育59
Referring to future contact
? I would be very grateful if you could send me…
? If you have any further questions, please (feel free to) contact me on… ? I look forward to hearing from you soon/ in due course/ in the near future. ? I hope to hear from you soon.
? I would appreciate it if you could send me…
? I would appreciate it if you could give me a reply at your earliest convenience. 美森教育60 Letter of apology
? I’m writing to apologize for / about… ? This was due to…
? Unfortunately, we have been unable to…
? I am sorry for any inconvenience this has caused. ? I can assure you that we will… 美森教育61
Letter of complaint
? I’m writing to complain about… ? I’m not satisfied with…
? I must therefore insist that… 美森教育62 Sample of letters
? You work for Business Space plc, a company which rents fully serviced offices to other businesses. You have just received the fax below.
? ? Look at the fax and the other information below, on which you have already made some handwritten notes.
? ? Then, using all your handwritten notes, write a fax in reply to Reinhard Mieter. ? ? Write 120 – 140 words. 美森教育63
美森教育64
? Dear Mr. Mieter:
? I am writing in reference to your fax. I would like to mention that I can offer you 10% discount if you book our offices for 18-month period.
? We have four offices left in Central Tower but they are on different floors. Additionally, no parking space is available at the moment there. I, consequently, intend to offer you a favorable alternative in Opera Place.
? There are four offices of the exact size you required on the same floor in Opera Place which boasts 300 parking spaces, good public transport connections, and wonderful view.
? Please think about this alternative and the discount I mentioned above/ I look forward to hearing from you soon so I can make the booking. ? Sincerely yours, 美森教育65 Report
? Report on ×××××××××××× ? Introduction ? Findings ?
? Conclusion ?
? Recommendations 美森教育66
Common expressions
? Introduction
– The aim/purpose of this report is to… – This report sets out to… – The report aims to 美森教育67 ? Findings
– According to the recent market research / investigation / survey / the chart above / the table above / undertaken, …… ,
– The recent visit/investigation/survey showed that …… – It was found that…….
– The following points summarise our key findings. – The key findings are outlined below. 美森教育68 ? Conclusion:
– It was concluded/decided/agreed/felt that… – No conclusions were reached regarding… – In conclusion, …… – It is clear that…….. ? Recommendations:
– It is recommended/proposed/suggested that… – It is essential to………
– It would be advisable to……… 美森教育69 Proposal
? Proposals concentrate on suggestions and recommendations for future activity. ? Reports may concentrate more on past and current situations.
? Reports may contain a number of recommendations, but they will probably not form the main body of the report. 美森教育70
Essential phrases for describingor comparing figures from graphic input ? Rocket to 飙升至 ? Fall back to 回落到 ? Reach a record of…
? Level off (升或跌之后)趋平；呈平稳状态
– Share values have levelled off after yesterday’s steep rise. 美森教育71
? Increase dramatically
? Peak at… 在某点达到峰值 ? There is a steady decrease in sth ? As is shown in the chart / graph
? The number of…saw a drop over the period. ? Rise to… ? Rise by… ? Fall by…
? There was a rise of 5% in the rate of unemployment 美森教育72
? The above chart shows ? As you can see,
? The chart demonstrates that
? The chart also shows that there is a correlation between … ? This trend supports the theory that … ?…showed a steady increase ? by contrast, ? Fall slightly ? Fall from…to… 美森教育73 ? respectively
? The results indicate that ? Go up
? The table gives a breakdown of … ? On average…
?…almost double…, with …% and …% respectively. ? It is noticeable that…
? Overall the table suggests that… ? The chart gives information about… 美森教育74
? We can see immediately that…
? There were substantial differences in / between… ? Compared with…
? Marginally more women reached degree level than men. ?…clearly outnumber…
? Account for …%; constitute …%
? The proportion of … stood at …% in… ? Dipped to…
– The economic growth dipped to a low point last year. 美森教育75 ? Drop to… ? Slump to… ? Plummet to…
? In spite of some fluctuation in… ? A more dramatic rise is predicted ? In comparison with ? In contrast to / with
? remain an upward trend during…
? The number jumped up from…in…to…in… 美森教育76
? Grow to a record of…
?…make up the lion segment of …% of our sales
? It is followed by…
? We have become the second largest retailer with a turnover of …in 2012. ?…be estimated at…
? Fail to achieve the expected results ? Stand a chance of increasing ? Stay relatively stable… 美森教育77
Practice of summarisinginformation from graphic input
? The bar chart below gives information about the average science test scores of Grade 8 students in relation to the number of hours they watch television each day. . 美森教育78
美森教育79
? The bar graph shows the average science test scores of students in Grade 8 in relation to the hours they spend watching television. Overall, the students who watch less television have higher scores, and the average test score decreases as the number of viewing hours increases. The highest score of 80 is for students who usually watch one hour or less of television a day. 美森教育80
? The next highest score is approximately 79. This is for students who average two hours of television viewing. Students who watch no television and students who watch about 3 hours of television per day have a score of about 76. The lowest score of approximately 65 is for students who view six or more hours of television daily. 美森教育81 Marking practice
? This report deals with the number of customer’s complaints between January 2006 and March 2006 as well as with reasons for those complaints.
? Complaints in January stood at 300, but in February the number rocketed to 540 because of a computer system breakdown. Finally, after introducing some improvement in the order system the number of complaints fell back to 230.