? Special requirements
- Special occasions (Birthday, Celebrations, Business, Anniversary, Propose, Special Diet)
Book a Private Room ? Time
? Number of people / Contact number
? Price ( Minimum Charge, how much per person/per head, Private room Charge, Service Charge)
? Ordering Drinks/ Food in advance
? Special requirements ( Table, drinks, special diet) ? Under whose Name Reserving the Banquets
? Time / Under whose name/Contact Name ? Budget for the Banquet
? How many tables ( Number of people for one table)
? Price ( Minimum Charge for one table, Service Charge, Tea Charge) ? Dinning type ( Buffet )
? Dishes & Drinks ( Exclude or include) /Menu ? Requirement of Decorations
? Deposit / How to pay Quick Exercise
? You should sit ……. You’d like. ? Is this table fine …….. You?
? Would you like to ….. the table over there? ? Would you like to sit …… the window? ? If you want it tomorrow, I’ll have it … for you
? Which would …..,here by the window or near the door? ? Can you …… me a table for two? ? We will have you …. As soon as possible. Seating Guests
? With / Without Reservation
? There is no available table/ no window tables ? If there is wait for the guests ? How to show the tables to guests ? The process of seating the guests ? Presenting the drinks and food menu ? Taking drinks order
? Giving time to guests to choose food
? Serving Drinks Part 2
Serving Breakfast ? Continental Breakfast ? American Breakfast
Sausages, Bacon, Oats (Cereals), Fruit, Coffee/Tea, Baked potatoes, Milk, Pastries, Toast, Jam, Butter, Eggs
? British Breakfast ? Chinese Breakfast
Eggs: sunny Setup, over Easy, Fried, scrambled, Boiled, Poached Serving Chinese Food Key Information
? Greet the guests With or without Reservation ? Showing the table Seating the guests ? Taking tea order Taking food order ? Any Beer or Chinese Wine Settling Bill Taking drinks & food Orders Beginning
? Special of the day (Soup, Fish, Dessert)
? Recommendations ? Taking Drinks order ? Taking Food order -- Appetizers /Starters -- Entrees
-- Main course (Mains) -- Dessert -- Side dishes
-- Special Diet (Gluten Free, Vegetarian, No Dairy products, No Pork/ Beef/Peanuts ) Taking Drinks order
? Would like anything to drink? ? Anything to drink?
? Will you have anything to drink? ? Would you like to have a drink first?
- Wine, Beer, Soft drinks (Carbonated Drinks ), Cocktails/Mocktails (non-Alcoholic), Spirits( Vodka, Whisky), Juices - Aperitif 开胃酒，Digestif 餐后酒 Steak/ Lamb/Pork - Blue 一成熟 Rare 二三成熟
- Medium Rare 四成熟 Medium 五成熟 - Medium-Well 六七成熟 Well-Done 九成熟 - Very Well-Done 全熟
Sauce: Mushroom, Red wine Jus, Black Peppercorn Type of Steak: Tenderloin/Fillet, Rib-Eye, Sirloin, T-Bone Key Sentences ? How would you like your steak cooked? ? Would you like it rare, medium, or well-done? ? How do you wish your steak served? ? How would you like it?
? Your well-done steak will take more 20 minutes to cook Key Sentences for Recommendation ? It’s our Chef’s recommendation ? I would recommend (the roast lamb) ? I am sure you will like it. It’s tasty ? Many guests like it very much
? We have got a lot of good feedbacks on this dish ? Would you like to have a try/ Give a try? During