each one of us has.
C) Even though I only work in the production department, it's good to know that my feedback gets considered during our interactive in-house sessions.
D) The challenging nature of the work and the thoughtful and generous way the firm treats its staff has made Healthy Eating the best place I have ever worked in.
E) My company offers me good perks and benefits.
A) I am a great believer in the importance of a healthy diet and this is why I am glad to be working for a company that is trying to make simple, healthy food available to all.
________ is the degree to which employees believe the organization values their contribution and cares about their well-being.
A) Psychological empowerment B) Employee engagement
C) Perceived organizational support D) Organizational commitment E) Job involvement
C) Perceived organizational support
Which of the following questions best helps understand the degree of perceived organizational support among employees? A) Do you believe that employee engagement has a large impact on productivity?
B) Do you believe there is sufficient employee engagement in your department?
C) Do your beliefs align with the organization's vision and long-term goals?
D) Do you feel the long-term goals on sustainable work practices are workable?
E) Do you feel the organization has sufficient recognition rewards to value good work?
E) Do you feel the organization has sufficient recognition rewards to value good work?
Lillian Stintson works for a global women's rights organization. In the past few months, she has traveled across the globe for the campaign she was working on. In addition, she has been working weekends to meet campaign milestones. She has now decided to take a month's holiday to relax and get a much-needed break. She knows that the organization will understand her need for a long holiday. Which of the following best represents Stintson's feeling? A) low employee engagement
B) high perceived organizational support C) low organizational commitment D) low job involvement
E) high interest in whistle-blowing
B) high perceived organizational support
Employees are most likely to perceive their organization as supportive when ________.
A) they experience a cognitive dissonance between their job attitude and behavior
B) the affective component of the attitude is extremely strong C) there is a weak relationship between their attitude and behavior
D) they have a voice in decisions
E) they experience an emotional contagion while performing their job duties
D) they have a voice in decisions
Antonio Guillermo's wife was recently diagnosed with breast cancer. Guillermo had to take a considerable amount of time off work to care for their children, and he was late in
completing his portion of a large project. Guillermo never feared that his job was in jeopardy because of his absences or his delay in completion of work. Name the major job attitude associated with this example. A) psychological empowerment B) perceived organizational support C) organizational commitment D) employee engagement E) job involvement
B) perceived organizational support
Bryan Eusebius has a positive attitude toward his organization. He feels the management treats all employees fairly in matters concerning rewards, is understanding toward their needs and requirements, and allows them to have a voice in decisions. Bryan's attitude toward his organization is indicative of ________.
A) emotional contagion B) positivity offset
C) perceived organizational support D) cognitive dissonance E) self-concordance
C) perceived organizational support
An individual's involvement with, satisfaction with, and enthusiasm for the work he/she performs is known as ________.
A) employee engagement B) cognitive dissonance C) emotional contagion D) positivity offset E) self-concordance
A) employee engagement
Which of the following is most likely to be a characteristic of disengaged employees?
A) They feel a deep connection for their organization. B) They have a sense of passion for their work. C) They have the lowest levels of turnover.
D) They put in time but give no attention to their work. E) They proactively take up responsibilities.
D) They put in time but give no attention to their work.
The human resource department of Palmer Inc. is aiming to understand the degree of employee engagement in the
organization. Which of the following statements would best help them in the process?
A) Do you believe in the organization's five-year plan?
B) Do you believe the organization is concerned about your well-being?
C) Do you enjoy your everyday tasks and achieving project milestones?
D) Do you feel the organization values your work?
E) Do you agree with the organization's stand on sustainable work practices?
C) Do you enjoy your everyday tasks and achieving project milestones?
Which of the following statements is most likely to be true about the major job attitudes?
A) They are highly distinct from one another. B) They are generally resistant to change. C) They tend to overlap one another.
D) They are not correlated to one another. E) They increase cognitive dissonance. C) They tend to overlap one another.
The business head at Solaris Services was alarmed by the finding of a recent survey conducted in-house which revealed that most employees were dissatisfied with their work. He
holds a meeting with various department heads to identify ways to stem the brewing discontent. One manager suggests providing employees with greater training opportunities. What assumption is the manager making?
A) Employees feel that their efforts are not being adequately recognized by the management.
B) Employees are highly skilled and value economic rewards over and above opportunities for growth.
C) Employees are stifled by the degree of centralized control and bureaucracy within the organization.
D) Employees feel that their employer does not value them enough to make investments in them.
E) Employees feel excluded from organizational issues that have an influence on them.
D) Employees feel that their employer does not value them enough to make investments in them.
Which of the following statements is true about measuring job satisfaction?
A) The single global rating system is not very time consuming. B) The summation of job facets approach takes into account cognitive dissonance experienced by employees.
C) The summation of job facets approach prevents managers from zeroing in on problems.
D) The summation of job facets approach involves responding to one particular question.
E) The single global rating approach is rarely used for measuring job satisfaction.
A) The single global rating system is not very time consuming.
Which of the following is true about the correlation between salary and job satisfaction?
A) Pay is not related to job satisfaction for employees in underdeveloped countries.
B) Salary and perks do not have a role in overall happiness of employees from poor countries.
C) Pay does not play a critical role in job satisfaction when an individual reaches a level of comfortable living.
D) Financial perks and benefits always create job satisfaction irrespective of standards of living.
E) High salary level always creates organizational commitment. C) Pay does not play a critical role in job satisfaction when an individual reaches a level of comfortable living.
In Indonesia, comfortable living occurs at about $30,000. Based on the measurement of comfortable living, which of the
following is most likely to be true?
A) People earning approximately $25,000 are content with their jobs.
B) People earning below $30,000 are as happy with jobs as those earning $35,000.
C) People earning below $30,000 experience a positive correlation between pay and job satisfaction.
D) People earning $50,000 have higher levels of job satisfaction than those earning $40,000.
E) People's earnings have no relation to their job satisfaction if they earn $25,000.
C) People earning below $30,000 experience a positive correlation between pay and job satisfaction.
Charles, Anna, Elle, and Adam are college friends and work in New York City. Comfortable living in New York occurs at about $40,000 a year. Charles makes $24,000 a year, Anna makes $30,000 a year, Elle makes $50,000 a year, and Adam makes $75,000 a year. Which of the following is most likely to be true with reference to correlation between pay and job satisfaction? A) Charles is more satisfied with his job in comparison with Anna.
B) Anna is more satisfied with the job than Adam.
C) Charles and Adam share identical levels of job satisfaction related to pay.
D) Elle and Adam are most likely to have a similar level of job satisfaction.
E) Charles and Anna have the same levels of job satisfaction in relation to their pay.
D) Elle and Adam are most likely to have a similar level of job satisfaction.
Dennis Galvan works as a campaigner at Green Earth, an environmental organization. Every month, his organization arranges a team outing where they indulge in football and other team-building activities. The human resource
department ensures that there are regular interactions between employees through team dinners and cultural events.
According to the information given in this case, which of the following is most likely to be the reason for Galvan's high level of satisfaction toward his job? A) salary packaging
B) promotion and growth C) constructive dismissal D) social context E) profile of work