66、为了识别项目中使用的无效和低效政策、过程和程序，可以采用（）方法。 A. 检查 B. 质量审计 C. 标杆对照 D. 过程分析 答案：B
67、68、项目的质量保证不包括（1）采用的方法和技术不包括（2）。 （1）A. 产品的质量保证 B. 系统的质量保证 C. 人员的质量保证 D. 服务的质量保证 （2）A. 确定质量目标 B. 确定保证范围的等级 C. 质量检验
D. 制定质量保证规划 答案：C、A
69、为了实现项目质量控制，经常用到各种图形工具，下面是（）。
A. 因果图 B. 流程图 C. 直方图 D. 控制图 答案：B
70、项目具体结果包括项目的最终产品或服务，也包括项目过程的结果。项目过程结果的质量需要由（）进行控制。 A. 质量控制职能部门 B. 质检员 C. 项目经理
D. 项目管理组织的成员
答案：D
71、The ( ) refers to the integration of complex physical machinery with networked sensors and software. It draws together fields such as machine learning, big data, the Internet of things and machine-to-machine communication to ingest data form machines, analyze it (often in real-time), and use it to adjust operations. A. Industrial internet B. factory internet C. Industrial web D. business internet 答案：A
72、Software engineers apply the principles of software engineering to the design, development, ( ),testing, and evaluation of the software and systems that make computers or anything containing software work. A. Requirement B. construction C. service D. maintenance 答案：D
73、The work breakdown structure (WBS) has been widely used in management for software development project, ( ) is generally NOT validated through the WBS. A. Schedule and cost B. Organization structuring
C. Management coordination D. Quality of work 答案：D
74、( )is the output of the quality planning. A. Scope baseline B. Cost of quality C. Scope checklist D. Quality checklist 答案：D
75、The features and functions that characterize a product, service, or esult in a project are called ( ).
A . statement of work B. Product Scope C. Product quality D. Project scope 答案：B