经“抢”了三次了。他毫无悔改之意，贪得无厌，酒水车经过，他又来抢，我实在忍无可忍了，告诉他先生您要什么只要我们有的，都可以给您，但是请您不要下手，前排的导游也如是“教导”他说。
五． 没有耐心。餐盘发放完毕，客人也吃罢，我们收空盘的速度自然
没有他们吃的快，于是乎大队人马奔赴后面工作间，把空盘子送还于我们，严重地影响了我们的工作。这里严重地倡导您，吃完请您在座位上静静地等着，我们会有秩序地收盘。
六． 没有秩序。机上售卖免税商品的车一推出来，立刻遭到了哄抢，
这景象我在阿航还从来没见过。买东西也要一个个来啊，不会说中文的巴西小哥被吓着了。中国人现在有钱啊，那是地球人都知道的。最后因为时间有限，秩序混乱，乘务长决定不卖了，所以中国人愣是手里拿着钱也没买到东西。这是何苦呢，本来一个个有秩序地来，大家也许都可以买到，结果只有两个导游和几个人买到了一共快两万块钱的东西。
七． 不听指挥。目前降落中国，仍有检疫人员上来巡视是否有猪流感
的可疑症状人员。比起六月份的上海，已经好很多了，那时候是检疫人员穿着如宇宙太空服般，来飞机上检查每个人的体温。所以要求所有客人降落后不得离开座位。为此，认真负责的乘务长特意要我先做中文广播，因为大部分都是中国乘客，要求大家必须留在座位上等候检疫官员登机。结果我们的苦心是白费了，降落后依然人潮涌动，纷纷起座拿行李，当然最后是被我们“镇压”了。
以上所述各种情况，当然是个别，但是当我们走出国门的时候，每个人都代表着中国。连从肯尼亚来的小黑妹都在抱怨中国人的种种不是，很想上去质问她几句，你非洲就比我们强了？？别管日本人有多么的道貌岸然，但是给世人的感觉人家就是有礼貌有教养。七个小时的航班，我第一次从起飞到降落之间居然没有坐下来休息过，我宁愿自己多干些活，不想让外国人说中国人的不好。降落后，居然发现整个航班忙得没上一次厕所。在中国经济飞速发展的今天，国人的素质何时能够与时俱进？用古人的话说，路慢慢之悠远兮～～
前两天我在微博上转载了一篇名字叫《美国优秀教师给小学生的55条班规》的长微博，感觉那里面写的每一条都非常的实用，于是我又在网上搜索了它的英文版，原来它的英文版里的内容写得更加具体、清晰，指导性更强。所以我在这里
把中英文对照版转载下来，给那些需要它的爸爸妈妈们。
克拉克的55条班规(经典中英文版)
《优秀是教出来的》（“The Essential 55”）的作者克拉克（Ron Clark）老师年仅二十八岁，是全美最佳教师奖得主，是唯一被美国总统接见过三次的小学老师，已荣获“全美最佳教师奖”。他教过的学校，学生都来自最贫困的家庭，学校的资源也不丰富。但凭着他的热情与本书所介绍的“基本五十五条”，只要被他教过的学生，成绩一定会突飞猛进，气质也会变得彬彬有礼。（下面是其中一部分，一部分不符合我们国家的没有选，有兴趣的可以到网上查询。）
1、与大人应对，要有礼貌，有分寸；
Rule 1 When responding to any adult, you must answer by saying“Yes ma’am” or “No sir.”Just nodding your head or saying any other form of yes or no is not acceptable.
2、与人互动，眼睛要看着对方的眼睛；
Rule 2 Make eye contact. When someone is speaking, keep your eyes on him or her at all times. If someone makes a comment, turn and face that person.
3、别人有好表现，要替他高兴；
Rule 3 If someone in the class wins a game or does something well,we will congratulate that person. Claps should be at leastthree seconds in length with the full part of both hands meeting in a manner that will give the appropriate clap volume.
(要对游戏获胜者或把某事做得特别出色的人表示祝贺。鼓掌至少持续３秒钟，两个手掌充分接触，以便掌声足够响。
“一个老师面队全班37名学生，要想关注所有的学生、表扬所有值得鼓励的事，这几乎是不可能的，而让同学们彼此之间相互鼓励就容易多了。”——看人家多会“偷懒”。这个老师在公布学生成绩的时候，搞的也象国外重大比赛发奖一样，大声、高声、长声，特刺激、特煽动。孩子们都能从中获得无穷的快乐和动力。“学生们整天盼望着这样的时刻。”)
4、尊重别人的发言与想法；
Rule 4 During discussions, respect other students’ comments,opinions, and ideas. When possible, make statements like, “I agree with John, and I also feel that…” or “I disagree with Sarah. She made a good point I feel that…” or “I think Victor made an excellent observation, and it made me realize…”
(很多时候“我们不同意别人的观点，可又苦于没有一种很轻松的氛围能让我们把满脑子的想法自由地表达出来。” “担心一旦自己的想法自由地表达出来，别人会怎么看，自己会不会遭到嘲笑、贬低和忽略。”
克拉克先生的办法是：“在讨论问题的时候，要对其他同学的评论、观点和想法表示尊重。要尽可能地这样说：“我同意约翰的观点，同时我也感到……” “我不同意沙拉的看法，尽管她抓住了问题的核心，但我觉得……”或者“我认为维可多的观察真是太精彩了，它让我意识到……
简单地说，就是：尊重别人，注意讲话技巧。核心是要懂得尊重人。而“尊重人”，则是个大原则、大观念了。它可以说含概了前面详细提到的所有教育细节。
我认为，教育孩子时，要注意大原则的把握。大原则把握了，其他细节会很自然地理解、领悟。心里有了强烈的尊重他人的观念，在做事的细节上就会“本该如此”。
感悟到“大观念”是重要，可是简单的、一味的向孩子反复灌输“要尊重人”，孩子能明白吗？也许我们传统的教育太重大道理而忽视了具体细节，而这些细节看起来乱七八糟的小节，也许正是对我们最有帮助的。)
5、自己有什么好表现，不要炫耀，输给别人也不要生气；
Rule 5 If you win or do well at something, do not brag. If you lose, do not show anger. Instead, say something like, “I really enjoyed the competition, and I look forward to playing you
again,” or“good game,” or don’t say anything at all. To show anger or sarcasm, such as “I wasn’t playing hard anyway” or “You really aren’t that good,” shows weakness.
6、如果别人问你问题，你也回问他问题；
Rule 6 If you are asked a question in conversation, you should ask a question in return. Me: “Did you have a nice weekend?”
You: “Yes, I had a great time. My family and I went shopping. What about you? Did you have a nice weekend?”
It is only polite to show others that you are just as interested in them as they are in you.
7、打喷嚏、咳嗽或者打嗝都要说对不起；
Rule 7 “When you cough or sneeze or burp, it is appropriate to turn your head away from others and cover your mouth with the full part of your hand. Using a fist is not acceptable. Afterward, you should say, “Excuse me.”
8、不可以有不礼貌的小动作；
Rule 8 “Do not smack your lips, tsk, roll your eyes, or show disrespect with gestures.”
9、别人送你任何东西，都要说谢谢；
Rule 9 “Always say thank you when I give you something. If you do not say it within 3 seconds after receiving the item, I will take it back. There is no excuse for not showing appreciation.”
10、接到奖品和礼物，不可以嫌弃；
Rule 10 “When you are given something from someone, never insult that person by making negative comments about the gift or by insinuating that it wasn’t appreciated”
11、用小小的贴心，为别人制造惊喜；
Rule 11 “Surprise others by performing random acts of kindness. Go our of your way to do something surprisingly kind and generous for someone at least once a month.”
12、改同学试卷时要特别谨慎；
Rule 12 “Occasionally we may grade each other’s papers as a group. When grading other
students’ papers, if you give someone an incorrect grade, whether it is higher or lower than they deserve, the amount the grade differs from the actual grade will be deducted from your paper. The only marks you are allowed to make on others’ papers are an “X” and the number they got incorrect.”
“给其他同学的试卷判分时，如果比实际分数高了或低了，高出或低出的分数将在你本人的试卷中扣除。”
13、全班一起念课文时，要看着正念的一字一句；
Rule 13 “When we read together in class, you must follow along. If I call on you to read, you must know exactly where we are and begin to read immediately”
“每当给孩子们念书的时候，我会感情饱满、精力充沛、表现力丰富地去读，我会全身心地进入角色。”克拉克先生还根据角色不断变换各种嗓音，做各种动作。“这种方法使整个阅读的过程充满了乐趣，同时也告诉孩子们，阅读是件多么令人着迷的事情。”
“如果我看到那个学生在我们读书的时候眼睛每盯着那一页，或者我叫一个学生接着读，他却不知道我们刚才读到哪里了，那么这个学生的名字就会被记在黑板上。”
习惯成自然，以后孩子们集中注意力的能力会很高的吧。
14、以完整的句子回答所有的问题；
Rule 14 “Answer all questions with a complete sentence. For example, if the question asks, “What is the capital of Russia?” you should respond by writing, “The capital of Russia is Moscow.” Also, in conversation with others, it is important to use complete sentences out of respect for the person’s question. For example, if a person asks, “How are you?” instead of just responding by saying, “Fine,” you should say, “I’m doing fine, thank you. How about yourself?”
第一复述问题并给出答案，第二给出主要理由，第三展开说明进理由，最后重复问题并给出答案结束。克拉克先生要求学生用这样的方式回答问题，锻炼学生的语言表达能力合写作能力。
15、不要主动讨奖品；
Rule 15 “At times throughout the year, I will give rewards for good behavior, academic performances and other acts worthy of praise. If you ever ask me for a reward, however, it will not be given. It is rude to ask if you are getting something for good behavior. You should be good and try your best because you are trying to better yourself, not because you are anticipating a reward. I usually give some sort of reward to everyone who scores 100 on unit tests. If you make 100 and ask if you are getting something, no one who made 100 will be given anything.”
克拉克先生经常好学生发些奖品，但成绩好的学生索要奖品时，他会坚决拒绝。“我努力让他们知道，尽力做好每件事不是为了奖品，而是为了他们自己。”“帮助孩子们最终学会肯定自我奋斗的价值。”
16、每天都要作完作业；
Rule 16 “Homework will be turned in each day for each subject by every student with no exceptions.”
克拉克先生的高招是：“在教室外贴了一条巨大的横幅”，上面写着：“全班所有同学连续完成全部家庭作业___天”。当孩子们连续完成超过10天，克拉克先生就开始给孩子们做好吃的小点心。孩子们最长是连续62天，克拉克先生说他都成了“厨爷”了。真是够疯狂的，那年克拉克先生的学生们成绩跟做了火箭一样狂涨。
17、做什么事都要有条理；
Rule 17 “You will make every effort to be as organized as possible.”
“When we are in transition from one subject to the other, the change will be swift, quiet and orderly. We should be consistently able to turn from one book to another, complete with all homework and necessary materials, as quickly as possible. The opportune amount of time to spend in transition should be less than ten seconds, and we will work toward a goal of seven seconds.”
为了帮助孩子们变得有条理，克拉克老师在假期里去商店买回了一套他希望孩子们人手一份的用具，能装下笔记本的大架子、活页纸、笔记本、尺等等。克拉克老师把买到的所有物品摆放在地板上拍照，并列好明细清单，在开学前3个星期给每个学生发了一份照片和信。开学时，克拉克老师仔细检查每位同学的用品，告诉他们每件东西什么时候用，在上面贴上标签，还给孩子们做示范等等等等
后来孩子们自然变得非常有条理，克拉克老师领悟到，其实孩子很喜欢条理化。 另外，值得一提的是，克拉克老师每年都问他以前的学生，他们的新老师对他们在班上的表现有哪些看法。这样克拉克老师就可以从侧面了解自己的教学有哪些不足，有哪些成功。多么有心的好老师啊！
18、老师在指定作业的时候，不要叫苦；
Rule 18 “When I assign homework, there is to be no moaning or complaining. This will result in a doubled assignment.”
如果谁违反了，他就必须做两倍的作业。
克拉克坚持这个严厉的惩罚，就是为了让孩子以积极进取的心态接受必须的完成的任务。克拉克老师认为：与其让布置的每一项作业（或必须完成的任务）都被抱怨、每一件应该完成的工作都充满了逆反情绪，还不如让他们做几次双倍的作业，从此以后在接受作业（和任务）的时候再也不会抱怨和发牢骚。
19.就餐时不准占座位
Rule 19 “Do not save seats in the lunchroom. If someone wants to sit down, let him or her. Do not try to exclude anyone. We are a family, and we must treat one another with respect and kindness.”
20、别的老师来代课，也要守班规；
Rule 20 “While you are with a substitute teacher, you will obey thesame rules that you follow when I am with you. (I know this is hard, but it is important.)”
这个细节的目的是为了培养孩子“无论有没有老板在身边，他们工作都是为了自己”，也就是培养自觉性。克拉克为此做了很多努力，苦口婆心的教导；杀一儆百；为了保证教学质量，事先做讲课录像，并在录像的制作中加很多技巧。
21、课堂上发言，或起身，应该讲规矩；
Rule 21 “We will follow certain classroom protocols. We will be organized, efficient, and on task. In order to do so, we will follow these rules:
1. Do not get out of your seat without permission. Exception: If you are sick, leave immediately. 2. Do not speak unless: You raise your hand, and I call on you. I ask you a question and you are responding. It is a recess of lunch.
I instruct you otherwise (for example, during group work).”
22.上课喝水吃东西不要打扰到老师讲课
Rule 22“You may bring a bottle of water and leave it on your desk. Do not ask me if you can get water while I am teaching a lesson. You can even have food at your desk as long as others don’t see it and I don’t hear you eat it.”