2017-JX16- 中工 信商 本科毕业论文（设计）
中小型会展企业人力资源管理现状及对策分析
系 （部） 专 业 学 号 学生姓名 指导教师 提交日期 商学系 工商管理 年 5 月 25日
摘要
在当今社会发展进程中，第三产业开始逐成为了经济发展的主导产业， 在2016年3月颁布的《“十三五”规划纲要》中在第二十四章明确指出加快推动服务业优质高效发展并指出要对相关的体制政策进行完善。会展业作为第三产业，作为服务业，在未来一个时期，会展业将会迎来新的发展契机，并会得到迅速发展。但是，目前我国会展各方面依然存在着不足，其中人力资源管理方面的不足最具有代表性。毕竟，企业间的竞争追根究底表现是人才的竞争。
本文以当前会展企业现状为依据，指出当前的进步，问题并以具体案例提出改进措施。第一章为引言，重点介绍此方面的研究背景，研究意义，国内外相关研究以及本文的研究方法，研究内容。第二章及以后重点从目前会展企业人力资源管理现状、存在问题的原因以及相关的对策这三方面入手并结合现实中的企业对中小型会展企业的人力资源管理现状以及对策进行分析。 关键词：会展企业，人力资源，目标管理，企业文化
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Abstract
In In today's social development process, the tertiary industry began to become the leading industry for economic development, in March 2016 promulgated the \Five-Year Plan\in the twenty-fourth chapter clearly pointed out to accelerate the promotion of service quality Efficient development and pointed out that the relevant institutional policies to improve. Exhibition industry as a tertiary industry, as a service industry, in the next period, the exhibition industry will usher in a new opportunity for development, and will be rapid development. However, there are still some deficien-cies in China's exhibition, and the lack of human resource management is the most representative. After all, the competition between enterprises is the result of talent competition.
Based on the present situation of the current exhibition enterprises, this paper points out the current progress, the problems and puts forward the improvement measures in specific cases. The first chapter gives an introduction, focusing on the research results, related research and research methods at home and abroad, domestic and foreign related research and research methods, research content. Second chapter and focus from the current exhibition Enterprise human resources management, prob-lems causes and countermeasures related to the three areas combined with the reality of enterprise human resources management for small and medium sized Conference and exhibition Enterprise present situation analysis and countermeasures.
Key words: Exhibition company Human resources Management objectives Company culture
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目录
摘要................................................................................................................................ I Abstract ........................................................................................................................ II 1 引言.......................................................................................................................... 1
1.1 研究背景........................................................................................................ 1 1.2 研究目的与意义............................................................................................ 2
1.2.1 研究目的.............................................................................................. 2 1.2.2 研究意义.............................................................................................. 2 1.3 国内外研究概况............................................................................................ 2
1.3.1 国外研究概况...................................................................................... 2 1.3.2 国内研究概况...................................................................................... 3 1.4 主要研究内容................................................................................................ 3 2 中小型会展企业人力资源管理现状分析.............................................................. 4
2.1 中小型会展企业人力资源管理现状............................................................ 4
2.1.1 合理的招聘模式.................................................................................. 4 2.1.2 良好的薪资层级.................................................................................. 4 2.1.3 良好的激励体系.................................................................................. 5 2.1.4 良好的部门分工.................................................................................. 5 2.2 中小型会展企业人力资源管理方面存在的问题........................................ 5
2.2.1 管理制度不符合企业的现实.............................................................. 5 2.2.2 管理者缺乏管理技巧.......................................................................... 6 2.2.3 中高层管理者缺乏明确的管理目标.................................................. 6 2.2.4 企业对员工的激励机制不完善.......................................................... 6 2.2.5 企业文化的缺失.................................................................................. 7 2.2.6 员工忠诚度低...................................................................................... 7 2.3 中小型会展企业人力资源管理问题的成因................................................ 7
2.3.1 我国会展行业起步较晚...................................................................... 7 2.3.2 国内目前对会展的认识存在误区...................................................... 8 2.3.3 会展院校教育方面的不足.................................................................. 8 2.3.4 企业本身的因素.................................................................................. 9
3 郑州HM会展公司人力资源管理案例分析 ....................................................... 11
3.1 公司简介...................................................................................................... 11
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3.2 公司人力资源管理现状.............................................................................. 11 3.3 郑州HM会展公司人力资源管理改进对策 ............................................. 13 4 中小型会展企业人力资源管理改进对策.............................................................. 15
4.1 制定符合企业现实的管理制度.................................................................. 15 4.2 与国外大型会展企业合作.......................................................................... 15 4.3 明确管理目标并取得管理的共识.............................................................. 15 4.4 优化完善激励体系...................................................................................... 15 4.5 建立良好的沟通机制.................................................................................. 16 4.6 对企业文化建设进行完善.......................................................................... 16 结论.............................................................................................................................. 17 参考文献...................................................................................................................... 18 致谢.............................................................................................................................. 19
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