Dear Sir or Madam:/ to whom it may concern: / VERY IMPORTANT use Ms for women unless asked to use Mrs or Miss
The reference:
如果之前有联络， 一定要提出， 不然不礼貌
Thanks for your email/ thank you for writing to us/ With reference to your advertisement/ your phone call today, / as per our call/
Main body
The Reason for Writing
I am writing to enquire about/ apologize for/ confirm /request
Requesting
Could you possibly ?
I would be grateful/thankful if you could
We would greatly appreciate it if
Agreeing to Requests
I would be delighted to announce that
I would be glad to offer / grant
Giving Bad News
Unfortunately,
we are sorry to
It is regretful to learn of...
Enclosing Documents/attachment
I am enclosing
Please find enclosed
Enclosed you will find
Reference to Future Contact
I look forward to hearing from you soon/ meeting you next Friday/ seeing you next Thursday.
The Finish