2. leave msg
3. request a call back
*leave number, twice
*available time
1．P14 写分
商务知识：假
1． 婚假 wedding leave
2． 年假 annual leave
3． 产假 （女）maternity leave
4． 产假 （男）paternity leave
5． 事假 leave of absence
6． 病假 sick leave
7． 突发事请假 emergency leave
question background, you are working in the betting company, now you are asking for your annual leave during WC period.
1. from when till when for your annual leave
2. need the reply by the day after tomorrow
3. say sorry
语气：formal, polite, 1-2-3
To: Mr. James, Line Manager
From: Mike Lee, customer service operator
Date: 6th, Sep
Subject: annual leave application
I am writing to apply for my annual leave starting from 14th, Sep. till 20th, Sep. I will greatly appreciate it if I can have your confirmation by Friday, 8th, Sep. Please accept my sincere apologies for any inconvenience this application may incur especially during the busiest season. Thanks