6. Which of the following methods is best suited for identifying the “vital few”? A. Pareto analysis
B. Cause-and-effect analysis C. Trend analysis D. Process control analysis
下列哪一方法最适合于确认\关键的少数\ A. 巴雷托Pareto分析 B. 因果分析 C. 趋势分析 D. 过程控制分析
7. In reviewing a control chart, the project manager notices random variations, which are normal control limits. The project manager should|:
A. Attempt to adjust the process that is creating the variation B. Perform a Pareto analysis of the process
C. Do nothing since the process appears to be in control
D. Document the variation and bring it to the attention of the workers 在讨论一个控制图表时项目经理注意到随机的偏差它们属于正常的控制范围 项目经理人应该:
A. 尝试调整出现偏差的过程 B. 对过程进行巴雷托Pareto 分析
C. 由于过程似乎处于控制范围,不用做任何事情 D. 记录偏差并且提醒工人的注意
8. Normally distributed data, by definition, is distributed evenly around the . A. Normal value B. Mean value C. Standard deviation D. Variance
按照定义,正态分布的数据是平均地围绕分配于 A. 正常值 B. 平均值 C. 标准差 D. 偏差
9. Which of the following is not a principle of modern quality assurance? A. Making workers responsible for quality problems B. Zero-Defect programs C. Continuous improvement D. The cost of quality
下列哪一项不属于现代质量保证的原则? A. 使工人对质量问题负责
B. 零缺陷方案计划 C. 连续的改进 D. 质量成本
10. Which of the following answers best describes the figure below? A. Pareto chart
B. Cause-and-effect diagram C. Trend chart D. Check sheets
Supplier
Defect A B C D Total
Incorrect Invoice ││││ │ ││ 7 Incorrect Inventory ││││ ││ │ │ 9 Damaged Material │││ ││ │││ 8 Incorrect Test Doc │ │││ ││││ ││ 10 Total 13 6 7 8 34
下列哪一答案最好地描述了下图所示数字? A. 巴雷托Pareto图 B. 因果分析图 C. 趋势图 D. 检查表格
供应商
缺陷 A B C D 总数
不正确的发货 ││││ │ ││ 7 不正确的存货 ││││ ││ │ │ 9 损坏的原材料 │││ ││ │││ 8 不正确的测试文件 │ │││ ││││ ││ 10 总数 13 6 7 8 34
11. Which of the following is not part of the generally accepted view of quality today? A. Quality must be planned into products and services B. Quality can be improved only by thorough inspection C. Improved quality saves money and increases business D. Quality is customer-focused
下列哪一项不属于今天通常接受的质量观点? A. 质量必须被计划安排进入产品和服务之内 B. 质量只能通过完全的检验来加以改进 C. 改进的质量省钱而且增加生意 D. 质量是以客户为中心导向的
12. Your project experiences an internal failure of a major component causing project overruns. The action necessary to bring this defect into compliance with specifications is considered:
A. Rework B. Warranty repairs C. Quality control D. Preventative
你的项目由于一个主要的组件内部出现问题,导致项目费用超支.要采取必要的行动来解决缺陷问题以符合规定要求,这被考虑为: A. 返工 B. 维修保证 C. 质量控制 D. 预防
13. Which of the following statements best describes attribute sampling? A. Is expressed as conformance based on pass/fail or accept/reject
B. Reflect the measurements on a continuous scale of a characteristic of the product or service C. Indicate management’s understanding of the concept of variability D. Is concerned with prevention 下列哪一声称最好地描述了属性抽样?
A. 基于合格/不合格或接受/拒绝来表示是否符合 B. 在一个连续的衡量标准尺度上,反映产品或服务的特性 C. 表明管理层理解了变异性概念 D. 是关于预防的主题
14. As a project manager, it is conceptually important to provide quality assurance at what point in projects? A. During the initial planning phase B. Throughout the project C. At identified checkpoints D. During project quality reviews
作为一个项目经理在项目进行的什么阶段, 提供质量保证的观念是非常重要的? A. 在初始规划阶段 B. 在项目所有阶段 C. 在确认的检查点上 D. 在项目质量评审期间
15. For the following group of numbers: 80, 10, 10, 50, 70 and 90 what is the mode? A. 10 B. 80 C. 50 D. 90
对于后面这组数字: 80,10,10,50,70 和 90 其模数是什么? A. 10 B. 80 C. 50 D. 90
16. Complete inspection for the products of a project:
A. Is an appropriate way to ensure quality B. Is expensive and time consuming C. Reduces rework and overall cost
D. Is always effective in stopping defective products from reaching the customer 对于项目的产品进行完全的检验: A. 是一个确保质量的适当方法 B. 是昂贵的和太耗时的 C. 减少重做和总体成本
D. 对于防止把有缺陷的产品交给客户,其总是有效的
17. Which of the following is not one of Crosby’s Four Absolutes of Quality? A. Quality means conformance to requirements B. Quality is measured by the cost of conformance
C. Quality means that the performance standard is “zero defects” D. Quality measured by the cost of nonconformance 下列哪一项不属于Crosby的质量的四条原则? A. 质量意味着符合要求
B. 按照符合要求的成本来衡量质量 C. 质量意味着绩效标准是 \零缺陷\ D. 质量是根据不符合要求的成本来衡量
18. A company dedicated to quality usually provides training for: A. Senior management B. Hourly workers C. Salaried workers D. All employees
非常重视质量的公司通常提供培训给: A. 高层管理者 B. 计时工 C. 拿薪水的工人 D. 所有的员工
19. Using the data in the figure below, which defect should we study and try to reduce first (assume that correcting each defect for each vendor has the same cost to you per defect for all suppliers)? A. Incorrect invoice B. Incorrect inventory C. Incorrect test documentation
D. Cannot determine the correct answer from the available data Supplier
Defect A B C D Total
Incorrect Invoice ││││ │ ││ 7 Incorrect Inventory ││││ ││ │ │ 9 Damaged Material │││ ││ │││ 8 Incorrect Test Doc │ │││ ││││ ││ 10
Total 13 6 7 8 34
利用下表数据计算,我们应该研究而且试着首先减少哪一缺陷?(假定为每个卖主更正每个缺陷与为所有的供应商更正每个缺陷对你来说成本相同) A. 不正确的发货 B. 不正确的存货
C. 不正确的检查测试文件
D. 根据现有的数据,不能确定正确的答案
供应商
缺陷 A B C D 总数
不正确的发货 ││││ │ ││ 7 不正确的存货 ││││ ││ │ │ 9 损坏的原材料 │││ ││ │││ 8 不正确的测试文件 │ │││ ││││ ││ 10 总数 13 6 7 8 34
20. All of the following customer expectations are driving companies to adopt a quality-oriented approach, except? A. Increase in product functionality B. Higher performance requirements C. Shorter product life cycles D. Higher technology levels
所有下列的客户期望都正在驱使公司采用质量中心导向的方式,除了: A. 产品功能的增加 B. 更高的绩效要求 C. 更短的产品生命周期 D. 更高的的技术水平 答案
1、DCADD ACBAD 11、BAABA BDDCC
40道质量题
1.质量似乎是你们公司的追求。首先，公司通过了ISO9000认证。现在执行总裁想赢得Malcolm Baldrige奖。每个项目都有一份与机构的远景目标一致的质量综述。对所有项目提供内部和外部的质量保证以便—— a. 确保项目满足相关的质量标准
b. 监控特定的项目结果以确定它们是否符合相关的质量标准 c. 找出排除不满意结果产生过程的方法 d. 检查以排除过程中的错误
2.传统质量绩效标准（在克罗期比、朱兰、戴明和其他之前）认为，错误—— a. 是有益的，因为我们都是通过错误进行学习 b. 是不可避免的