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现代企业员工培训需求分析的要素及方法分析
指导老师:郝宏兰
学生：刘亚旋
北京交通大学
2014年4月
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目录
中文摘要........................................................................................................................................... 4 1、绪论............................................................................................................................................. 6
1.1研究背景 ............................................................................................................................. 6 1.2研究意义 ............................................................................................................................. 6 1.3 论文研究的主要内容 ........................................................................................................ 7 2相关理论综述 ................................................................................................................................ 8
2.1现代企业员工培训需求分析的含义 ................................................................................. 8 2.2现代企业员工培训需求分析的特点 ................................................................................. 8 2.3现代企业员工培训需求分析的作用 ................................................................................. 9
2.3.1确认差距 .................................................................................................................. 9 2.3.2改变分析 .................................................................................................................. 9 2.3.3由人事分类系统向人事开发系统的转换 ............................................................ 10 2.3.4可供选择的方法 .................................................................................................... 10 2.3.5形成一个研究基地 ................................................................................................ 10 2.3.6决定培训价值和成本 ............................................................................................ 10 2.3.7能够获得内部与外部的支持 ................................................................................ 11
3、现代企业员工培训需求的确定 ............................................................................................... 12
3.1根据员工行为或工作绩效差异是否存在来确定培训 ................................................... 12 3.2根据绩效差异的重要性来确定培训需求 ....................................................................... 12 3.3根据培训员工是否是最佳的途径来确定培训需求 ....................................................... 12 4、企业员工培训需求分析要素 ................................................................................................... 13
4.1组织分析 ........................................................................................................................... 13 4.2任务分析 ........................................................................................................................... 14 4.3人员分析 ........................................................................................................................... 14 5、企业员工培训需求分析的方法 ............................................................................................... 16
5.1访谈法 ............................................................................................................................... 16 5.2问卷调查法 ....................................................................................................................... 16 5.3观察法 ............................................................................................................................... 17 5.4关键事件法 ....................................................................................................................... 18 5.5绩效分析法 ....................................................................................................................... 18 5.6经验分析法 ....................................................................................................................... 18 5.7头脑风暴法 ....................................................................................................................... 19 5.8专项测评法 ....................................................................................................................... 19 5.9胜任能力分析法 ............................................................................................................... 20 6、现代企业中内部培训主要存在的问题 ................................................................................... 21
6.1没有建立健全完善的培训规划 ....................................................................................... 21 6.2培训观念的误区 ............................................................................................................... 21 6.3 培训计划与企业的总体目标不能紧密结合 .................................................................. 21 7、企业改进培训需求分析的方法 ............................................................................................... 22
7.1提高对培训需求分析的重视程度 ................................................................................... 22 7.2建立短期培训需求分析与战略性培训需求分析相结合的分析模式 ........................... 23 7.3以科学的信息收集方法,奠定好培训需求分析的基础 .................................................. 23
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7.4强化我国代企业培训需求的层次化分析模式 ............................................................... 24
7.4.1组织层次分析 ........................................................................................................ 25 7.4.2工作岗位层次分析 ................................................................................................ 25 7.4.3员工个人层次分析 ................................................................................................ 25
8、北京骏安机床零件制造有限公司培训分析 ........................................................................... 26
8.1北京骏安机床零件制造有限公司的概况 ....................................................................... 26
8.1.1公司的组织结构 .................................................................................................... 26 8.1.2公司的员工结构 .................................................................................................... 27 8.2北京骏安机床零件制造有限公司培训现状 ................................................................... 27 8.3北京骏安机床零件制造有限公司在培训时所出现的问题 ........................................... 28 8.4分析北京骏安机床零件制造有限公司在培训时所出现的问题 ................................... 28 8.5解决北京骏安机床零件制造有限公司在培训时所出现问题的方法 ........................... 28 9、总结........................................................................................................................................... 32 参考文献......................................................................................................................................... 33
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中文摘要
越来越多的企业已经认识到员工培训在现代企业发展中的重要地位,并开始积极探索有效的培训方式和方法,但由于我国的历史传统和企业长期在计划经济体制下形成的人事管理的方式和方法,使国内一些企业的员工培训存在着不少问题,制约了企业发展。做好员工培训的前提条件是做好员工培训需求分析,籍以更富有成效的实施员工培训。现代企业对只有构建并不断完善企业的培训需求体系，才能使培训达到预期的培训效果，从而给员工和企业带来勃勃生机和持续的竞争力，获得不断发展的不竭动力。本文就此问题进行了探讨研究,并努力寻找出了解决问题的方法与途径。
关键词：现代企业、员工培训需求、分析、因素、方法
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ABSTRACT
More and more enterprises have realized that training is very important in modern society, and they began to search for the effective approaches and ways. However, due to the tradition and the managing ways in the planned economy, there are lots of problems in the training and they also bound the development of the companies. If you want to improve the training effect, you should analyze what the employers need, then you will benefit from it. Modern enterprises should build the improved system of training, they will get the expected effect, not only improve their lasting ability of competition ,but also get the source of developing. This article discuss the peoblem deeply and manage to find out the solution.
Key words: modern enterprise, the employers’ training needs, analyze, factor, approach
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