3.1 Service Strategy /Policy的内容
在考虑Service Strategy时，通常要问自己如下问题： for our
our A. What services shouldoffer and to whom? B. how do weourselves from ?
Mgmt Risks of ROI
E. how do we make a case for
? Mgmt Risks of Service Quality G. how should we
different paths for ? F. how can provide visibility andover value creation?
I. how do we efficiently services?
J. how do we demands for shared resource?