first priority to address this issue?
A. Develop a resource loaded schedule and level to ensure that resource loadings align with availability.
B. Meet with each member of the project team to determine what they should be doing.
C. Prepare with team members a response matrix mapped to work to give a clear understanding of role.
D. Review a revise the project organization structure to better define the reporting Lines.
31、项目审计得出结论是：项目范围定义良好，WBS和进度表合理、详细、实际；但是许 多项目团队成员对他们的角色和工作期望仍不清楚。若要解决这个问题,项目经理应该将下列哪一项列为首要重点?
A. 制定资源加载进度和加载水平，确保资源负荷与可用性一致。 B. 与每名项目团队成员面谈确定他们应该做什么。
C. 与团队成员一起制定与工作细目相对应的责任分配矩阵，给出有关角色职责的清晰解释。 D. 评审并修订项目组织结构，以便更好的确定报告层级。
32、A Team member was recently promoted as project manager and has been assigned a $2million The department manager schedules a meeting to review the project charter within two weeks. What should the project manager do next? A . Create the project scope statement.
B Meet with the sponsor to define the business needs. C Schedule a kick-off meeting with team members.
D Review the project management plans with the stakeholders.
32、一名团队成员最近被提升为项目经理, 被任命管理一个200万美元的项目。部门经理安排召开会议，在两个星期内评审项目章程。项目经理下一步应该怎么做？ A 制定项目范围说明书。
B 与项目发起人会面，确定商业需求。 C 与团队成员安排一次项目启动大会。
D 与项目干系人者一起评审项目管理计划。
33、A company would like their project selection models stored in a computer database to serve as input for their new projects .The company is updating which of the following？ A Project management information system B Organizational process assets C Enterprise environmental factors D Commercial database
33、一家公司希望将项目的选择模型存储在计算机数据库中，以作为新项目的依据，这家公司在更新什么？
A 项目管理信息系统 B 组织过程资产 C 事业环境因素 D 商业数据库
34、Some people believe that to have an effective conversation, a distance of about 20 inches (51 centimeters) between the two parties involved is required. In certain cultural groups, however, the
normal conversational distance is in the range of 14 to 15 inches (36 to 38 centimeters); and some groups say 9 to 10 inches (23 to 25 centimeters) is ideal. People from some cultural groups may keep a door open during a negotiation, whereas others may prefer to close the door. Some people feel they should be separated from another person by a desk. This area of nonverbal communication is important for cross-cultural communication. It is known as A. Proxemics
B. Personal space dynamics C. Posturing D. Linguistics
34、一些人相信，交谈双方的距离在20英寸（51厘米）比较合适，而另一些人认为，14到15英寸（36到38厘米）比较好，还有一些人则认为9到10英寸是比较理想的距离。某些文化群体的人习惯在谈话过程开着门，而另一些则更愿意关着门谈话。也有一些人喜欢在谈话的时候与对方间隔着一张桌子。这种非语言沟通的研究对于跨文化交流是很重要的。它被称作
A．空间关系
B．个人空间动力学 C．姿态学 D．语言学
35、At the conclusion of a project, there is a compilation of information that serves as the memory and history of the project. That document evaluates the overall success of the project including its strengths and weakness, organization and techniques used to get results. What is the collection of information called? A. Stakeholder feed back B. Post-implementation audit C. Lesson learned D. Final project report
35、在结束项目阶段，需要执行信息编制，作为项目的历史纪录。文件评估了项目的整体成功性，包括项目的优势、劣势、组织以及用于获得结果的技术。这个信息收集过程称作什么? A. 项目干系人的反馈 B. 项目实施后的审计 C. 经验教训
D. 最终项目报告
36、The project office just issued you a project health check report. Your heart races with anticipation as you scan the euphemistically entitled “recommendations” in the executive summary. Once again, you have been criticized for failing to provide sufficient supporting detail about the project. Although the report does not provide examples, you remember reading about supporting detail in the PMBOK It includes all the following except. A. Order and delivery schedules B. Cash-flow projections
C. Best-and worst-case alternative schedules D. Stakeholder position papers 36、项目办公室刚刚发布给你一份项目状况检查报告。当你看到在执行总结中标题为“建议”
的章节时，你的心情激动起来：你又一次被批评没有为项目提供足够的支持细节。尽管报告没有举例，但是你记得在PMBOK中看到过支持细节，它包括如下全部，除了 A．命令和交付进度 B．现金流推算
C．最好和最坏情况下的备用进度表 D．干系人职位报告 37、During project executing, your project team member delivers a project deliverable to the buyer. However, the buyer refuses the deliverable, stating that it does not meet the requirement on page 300 of the technical specifications. You review the document and find that you agree. What is the BEST thing to do?
A. Explain that the contract is wrong and should be changed. B. Issue a change order.
C. Review the requirements and meet with the responsible team member to review the WBS dictionary.
D. Call a meeting of the team to review the requirement on page 300.
37、在项目执行期间，你的项目团队成员向买方递交了一项目交付成果。但是，买方拒绝接受，声称它不符合技术准则第300页的要求。你审核了该文件，并同意该观点。最好的事是做什么？
A. 解释合同错了，应作出变更 B. 发布变更
C. 审核该要求，会见负责的团队成员以审核工作分解结构词汇表 D. 召开团队会议，审核第300页的要求
38、A company force implement an environment policy, business departments are required to use e-version report documents instead of paper ones. Which method should be choosed? A. cost-efficiency analysis B. strategic consistency C. risk analysis
D. resource utilization
38、公司强制执行一项环保政策。业务部门要求使用电子报告代替纸质报告。应该使用下列哪一项项目选择方法？ A. 成本效益分析 B. 战略一致性 C. 风险分析 D. 资源利用
39、The project manager of a 70 member team has 7 leads. Two weeks ahead of the performance appraisal, the project manager receives an e-mail from the customer to praise a specific team lead. The project manager also discovers that the team lead in question befriended the customer and requested them to send such an e-mail. What should the project manager do? A. Ignore the e-mail and do not give any salary increase
B. Take the e-mail input and give an additional salary increase C. Ignore the e-mail and go by their owns’ judgment
D. Give an additional salary increase but do not give the team lead any more customers
39、项目经理管理着一支有70名成员的团队，其中设有7名团队领导。在绩效评估前两个星期，项目经理收到客户表扬某名团队领导的电子邮件。项目经理也发现该名团队领导与客户非常友好，并要求客户发送此类电子邮件。项目经理应该怎么办？ A. 忽视该邮件，并不给予加薪。
B. 以该电子邮件为依据，并给予加薪。
C. 忽视该电子邮件，并根据他们自己的判断。
D. 给予额外的加薪，但是不再向该团队领导提供更多的客户
40、A seller is awarded a contract to build a pipeline. The contract terms and conditions require that a work plan be issued for the buyer's approval prior to commencing work, but the seller fails to provide one. Which of the following is the BEST thing for the buyer's project manager to do? A. File a letter of intent.
B. Develop the work plan and issue it to the seller to move things along. C. Issue a default letter.
D. lssue a stop work order to the seller until a work plan is prepared. 40、卖方被授予一个管道建设合同。合同条款规定要在开始工作之前发布工作计划以取得买方的批准，但是卖方未能提供工作计划。下列哪项是买方的项目经理最好的做法？ A. 记录意向书
B. 开发工作计划并向卖方发布 C. 发布违约信
D. 向卖方发布中止工作表，直到编制完工作计划
41、Before closing the project, a project manager calls meeting to provide performance feedback during the meeting, the project manager says to one of team member’s. “We have agreed on three of the five points and there is no reason why we cannot angry on the last two points. The project manager is using what type of conflict resolution method in this situation? A Compromising
B Smoothing/Accommodating C Confronting D Forcing
41、在项目收尾之前，项目经理召开一次会议，提供绩效反馈。会上，项目经理向其中一名团队成员说；“我们已经对五点中的三点达成一致意见，那就没有理由对剩下两点不能达成一致意见。”这种情况下，项目经理使用的是哪种类型的冲突解决方法？ A 妥协
B 安抚/迁就 C 面对 D 强制
42、Which executing the project , a project manager realizes that a task duration was poorly estimate. Which of the following tools could be used to minimize the impact? A. Planning Risk Responses B. Fast tracking C. Forecasting
D. failure mode and impact analysis
42、执行项目时，项目经理认识到其中一项任务的期限估计不足，下列哪项工具可以用来尽量减少影响？ A. 规划风险应对 B. 快速跟进 C. 预测
D. 失效模式和影响分析
43、What is required to obtain contractual closure?
A. Mutual verbal agreement between the project sponsor and the project managers B. Verification and signoff of phase deliverables C. Verification of the signing of a statement of works D. Multi-agreement of all stakeholders 43、合同收尾要求什么？
A. 项目发起人和项目经理之间的双方口头协议 B. 阶段可交付成果的核实和签署 C. 核实工作说明书的签署
D. 所有项目干系人之间达成的一致协议
44、The project manager has just been assigned to manage a project in the middle of the execution phrase. The project has had a high turnover rate of project resources. What should the project manager do FIRST?
A. Organize a team-building event to improve team morale.
B. Talk to the project sponsor to get commitment for project resources. C. Check the staffing management plan.
D. Move the most active team members to the same room to enhance their ability to perform as a team. 44、项目经理刚刚接受任命去管理一个处于执行阶段中期的项目。该项目的项目人员流动率很高。项目经理首先应该做什么？
A. 组织一个团队建设活动，改进团队士气。
B. 与项目发起人沟通，以获得保证项目人员的承诺。 C. 检查人员管理计划。
D. 将最积极的团队成员调到同一间房间，增强他们作为一个团队的执行能力。
45、As part of the records management system, you are trying to make sure that all records from the procurement are documented and indexed. Which of the following do you NOT have to worry about?
A. Proposal
B. Statement of work C. Terms and conditions D. Negotiation process
45、作为记录管理系统的一部分，你试图确保所有的采购记录都已记入文件并加上了索引。下列哪项你不必担忧？ A. 建议书