质量管理体系(2)

2019-04-22 19:01

殊要求予以认真贯彻执行,不仅充分满足标准的要求,更注重质量管理体系运行的有效性和效率。2003年武船以换版认证为契机,继续开展质量管理体系质量手册和程序文件的宣贯活动,使之得到较好地实施;武船组织各单位对全部第三层次质量管理文件进行清理、补充和完善,使其真正做到现行有效。2004年武船对《质量手册》和《质量管理体系程序文件》进行了修改,以持续改进武船质量管理体系文件的有效性、适用性和充分性。

After established their quality control system according to the GB/T19002:1994 quality control and quality assurance standard by the end of 1996, the shipyard has, on the one hand, consolidated their achievements and on the other hand, constantly completed their quality control system, improving the quality assurance of their ships. Furthermore, the shipyard has set the year 1997 “the quality control year”, launched seven comprehensive campaigns in quality(technological)control, metering management, etc and conducted employees’ behavior standards of “any time, any where, beneficial to the clients; every word, every action, responsible to the enterprise” In 1998, the shipyard decided to conduct quality control with the characteristics of “strictness, carefulness and honesty”and to standardize employees’ behavior; as a result, more quality controls can be given in manufacturing process. In the next year, Being proposed to seek both temporary 技术标 第206页

and permanent solutions to the problems in quality control, the shipyard has focused on quality-oriented education and set their highest quality standard as the customer’s satisfaction. In 2000, the shipyard conducted an activity for quality and credit, “I promise my work of error-free and trustworthy” to deepen the self-determination quality control. Thanks to that, our staff’s quality awareness and their sense of responsibility have greatly improved. Next year, the shipyard established production responsibility system, deeply carried forward the concept of “creating classics” and viewed customers’ satisfaction their top quality standard, so they have taken various measures to constantly improve customers’ satisfaction by meeting the demands for conformity, applicability, performance and reliability as well as the product’s internal and external quality. Next year, the shipyard established quality control system based on 2002 version of national standard and came into force from 15th November in the same year. They carried out the objectives of “eight quality control principles” and “quality first, prevention crucial, success at the first try and implementation under the rule of law” in every quality campaigns and in every procedure control, moreover, they faithfully executed all the new and special requirement of the new standard, not only fully meeting the demand of the new one 技术标 第207页

but also pay more attention to the effectives and efficient in the operation of quality control system. Taking the opportunity of renewing the certificate in 2003, the quality control system handbook and procedure document have obtained a fuller implementation thanks to their continuous work. The shipyard organized every branch to cancel, to supplement and to improve all of the third-level documents of quality control system so that to achieve current valid version. The shipyard revised the handbook and procedure documents in 2004 so as to constantly improve the validity, applicability sufficiency of the quality control system.

2005年,武船进一步完善了质量管理体系,组织对《质量手册》进行了修改,对《人力资源管理程序》、《采购控制程序》等4份程序文件进行了换版修改,对其它41份程序文件通过发修改通报进行了局部修改。为了使质量管理体系所要求的文件宣贯学习到位、理解执行到位、实施效果到位、见证记录到位,武船组织对中船重工集团公司军工产品质量管理规章制度进行收集,将23份管理规章制度进行汇编,形成汇编本并下发,同时还编制下发了《质量管理作业文件汇编本》。武船深入推进质量文化建设,总结提炼出了“100+1”的质量理念、“一言一行对企业负责,一举一动为用户着想”的行为准则和“一次到位、一次做对、一次做好”的自主质量管理规范为核心内容(即“九个一”)的质量文化,。并通过质量征文、质量演讲比赛、办板报、发宣传稿等多种形式进行宣传,通 技术标 第208页

过质量文化的建设,营造了良好的质量氛围,进一步提高了职工质量意识,促进了武船质量管理体系运行的有效性和产品的实物质量的提高、增强了顾客满意

In the year of 2005, the shipyard further perfected their quality control system; organized revision to the handbook; conducted edition-change to four procedure documents such as the Procedures on Human Resource Management, the Procedures on Purchase Control,

etc and partly amended 41 procedure documents by sending amendment advice. In order to achieve a good command, a full understanding and implementation, an efficient effect and a perfect record as required, the shipyard organized the collection of quality control regulation on military products of China Shipbuilding Industry Corp. and complied and issued those 23 regulations. Meantime, they also edited and released the Collection of Operation Files of Quality Control. In their process of quality cultural construction,

the shipyard summarized and extracted the quality culture covering the quality concept of “100+1”, the behavior norm of “any time, any where, beneficial to the clients; every word, every action, responsible to the enterprise”, the self-determined quality control regulation of “one time to reach place, one time to complete, one time to do right”, which further enhanced the staff’s quality awareness, promoted the effective in the 技术标 第209页

operation of their quality control system, improve products’ quality, winning customers’ satisfaction by soliciting quality-oriented articles, holding quality speeches, writing blackboard newspaper and handing out leaflets, etc.

2006年,为了适应武船 “十一五”发展规划,总经理(原厂长)颁发了“追求卓越质量,超越顾客期望,塑造武船品牌”新的质量方针,并进行了大力宣贯。在推进质量文化建设方面,进一步充实武船质量文化的核心内容,确立了“质量负全责”的质量价值观和“严、细、实”的质量工作作风,并编制了《武船质量文化手册》,发给每个员工进行学习、践行。为进一步完善质量管理体系,加强设计质量的控制,组织编制了《生产设计质量控制办法》和《三维生产设计质量控制办法》。为了提高自我改进、自我完善和自我纠偏能力,除了每年按策划的安排进行质量管理体系内部审核外,还创新开展了过程的专项审核。上述工作的开展,进一步完善了武船质量管理工作,提高了体系运行的有效性。

For the sake of adapting the development programs in their eleventh five-year plan , the General Manager issued a new quality policy of “pursing excellence in quality, going beyond customer’ expectations and shaping the band of our products” and conducted large-scaled propaganda and implementation in 2006.

In regard to promoting the construction of quality culture and to further enriching the core concept, the shipyard established quality values of “one should take full responsibility”and work 技术标 第210页


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