武船不断完善与细化各级各类人员质量职责，从总经理到每个员工纵向到底，横向到边责任明确，层层签署责任书强化责任感；通过深化质量意识教育，使武船质量方针、质量文化核心内容深入人心；不断加大教育培训力度，全面提高员工质量管理和岗位技能水平，培育员工树立一切按程序（规定）办，一切质量活动均受控、均可追溯的意识；通过深入开展争当质量能手、争创质量优胜班组的“质量双争”竞赛活动和质量信得过活动，努力培育和造就一支责任心强、懂管理、技艺精湛的员工队伍。
The shipyard has perfected and detailed their staffs’ quality responsibility at all levels from general manager to every workers and heightened their responsibilities by signing the pledges. They made the essence of their quality policy and quality culture filter into every employee’s minds by deepening quality awareness education. The shipyard improved their employees’ quality control level and their in-service technical training and fostered their employees’ awareness of everything should be done according to the procedure or regulations and all the quality activities can be controlled or be traced by enhancing their education and training, they also tried best to cultivate their employees into a group of technicians with strong responsibility, good at management and highly skilled by deeply launching competition of “competing for expert in quality, competing for advanced group 技术标 第226页
in quality” and campaign for the trustworthy quality. （5）建立“我要质量”的激励约束机制，深化自主质量管理
Establish the encouragement and restraint mechanism of “I am working for the best quality product.”so that to deepen self-determined quality control.
武船建立起每个职工“我要质量”的激励、约束机制，制定了质量考核实施细则，既包括实物质量也包括管理工作质量，既对结果状态实施考核，也对过程受控状态实施考核；考核结果与员工收入紧密挂钩，逐步增大质量在收入分配中的比重，使员工从切身的经济利益上关心自己的工作质量。武船逐年增大质量考核力度和奖惩力度，从1998年起武船每年都设立质量管理专项基金，并逐年增加，对在产品质量提高、质量管理工作中做出贡献的人员给予重奖，对造成质量问题、质量事故及违章违纪者，按规定给予惩罚。增强了员工的质量责任心，提高了员工的质量意识，为武船自主质量管理创造了良好的条件。
The shipyard established the encouragement and restraint mechanism of “I am working for the best quality product.” and set up details of examination and implementation, which includes both mass and management quality. Not only was the examination carried out in the result but also in the process. The result of the examination was closely tied with employees’ income and would develop into a larger proportion, so that enable them to concern about their 技术标 第227页
own working quality in views of their own financial interest. The shipyard strengthened their examination and the rewards and punishments gradually. Since 1998, they have set up special fund for quality control and increased the amount every year to give significant praise for the person who made great contributions to quality improvement and quality management while punish those who caused quality problems or quality accident or violent the rules or regulations accordingly, which has enhanced their employee’ quality responsibilities and quality awareness and created a good condition for self-determined quality control.
（6）加强质量信息管理
Strengthen quality information control
武船建立了质量信息网络机构，明确了从最高管理者、管理者代表、信息中心主任、副主任、信息员及各信息分中心主任、信息员的管理职责。信息中心和各分中心依据《质量信息管理程序》制定了质量信息管理办法，对质量信息的收集、传递、统计、分析、报告、利用和反馈进行规定，同时开发计算机质量信息系统实施规范化管理。
The shipyard set up a quality information network and defined every person’s responsibilities from the top manager, the management representative, directors and deputy directors and information assistants of information center and its branches. The Procedures 技术标 第228页
of Quality Information Control was formulated by the information
center and its branches, which regulated the collection, spread, statistic, analysis, report, application and feedback of quality information. Meantime, it also carried out standardized control over exploring the computerized quality information system. 10.1.2.4 重视过程控制，保证产品质量
10.1.2.4 Attach importance to process control and guarantee the quality
（1）制定一系列过程控制办法，包括控制程序与标准、评判准则等，使过程控制的工艺文件、质量文件做到“四到位”（文件发放到位、学习理解到位、贯彻执行到位、记录检查到位），过程控制做到五有（有活动依据、有运作程序、有监视测量、有评判准则、有见证记录），制定了施工作业人员“一借”（图纸、工艺、标准）、“二看”（图纸、工艺、标准）、“三提”（问题）、“四办”（按章办事）、“五检”（自检、互检、专检）、“六填”（质量记录）的“六序法”，有力地杜绝了质量活动的随意性，增强了过程受控程度。
Issue a series methods of process control, covering the procedure, the standard and the assessment norm, etc. So that the technology and quality files under the process control could be spread, studied, implemented and recorded to the full, the controlling process could be traced by activities, operation procedures, supervised measurements, assessment norms and recordings. They 技术标 第229页
also required their employees to follow up the fixed procedures in doing everything, which forbidden any faults in quality activities and strengthen the process control.
（2）对关键过程实施重点控制，进行工艺技术交底，建立质量控制点，对关键、重要工艺阶段转序实施停止点检查和阶段产品质量评审，确保最终产品质量。
Implement key control, make completely exposure on technologies and set up quality control stations for any key process. The shipyard has carried out inspections in stopping point when transfer occurred in key and important process and conducted product quality assessment in every manufacturing phase to ensure the final quality.
（3）广泛深入开展QC小组活动、技术质量攻关活动、立项持续改进活动和追求零缺陷、零差错活动，对薄弱环节实施控制。武船每年都取得一批优秀成果，如连续11年均获有全国优秀QC小组成果奖等。 Extensively launch activities in QC teams, in tackling the problems in technology and quality, in continual improvement of the established projects and in pursuing zero-defect and zero-faults, and gave control over the weakness. Numerous excellent results were obtained, such as the national excellent achievement award of QC team for 11 consecutive years, etc.
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